Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful. Will def keep going back 🥰

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See what reviewers are saying
I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more
Company details
- #427 of 604 best companies in Clothing Shop
- #188 of 238 best companies in Men's clothes shop
- #26 of 35 best companies in Outerwear Shop
- #42 of 68 best companies in Streetwear store
- #176 of 257 best companies in Ladies' clothes shop
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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Exeter store always a good shopping experience
Exeter store is always well laid out, and despite the ‘sale rails’ at the moment, looks very presentable. Plenty of stock with lots of different sizes. Different styles for all, nobody excluded here. Whether you’re after joggers, gym stuff, casual clothes or party wear…..you’re bound to find something. All staff are welcoming and friendly and seem to love dogs which is good for us. Our dog always gets lots of fuss which she loves!
Had to make a return
Had to make a return, all handled easily and quickly, with polite service.
Exceptional customer service from the…
Exceptional customer service from the Exeter team when making a return.
Really lovely store
Really lovely store — great layout so really enjoyable browsing. Great service from Tania, who was super helpful and friendly!
Excellent service
All good
All good, from ordering in the shop to delivery, very efficient and quick delivery 👍🏻
Quick delivery
Ordered I store on Thursday because my size wasn’t available and it arrived on Saturday! Great service and helpful staff in store
Helpful friendly and efficient👍
Helpful friendly staff who ordered my gift to be sent straight to my home arrived in good time and I was sent tracking details too! Great service thanks
Helpful staff
The item I ordered arrived in time for Christmas at the shop in town. The staff were helpful when I went in to collect it.
Very good all around service
Backpack ordered online for me by helpful staff!
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to come back later as the tablet wasn’t charged but once I did the service was fantastic and the backpack arrived on my doorstep 3 days later.
Perfect everything
Man who put through the order for us was extremely helpful and enthusiastic about giving good customer service.
Great customer service & great choice…
Great customer service & great choice of stock/sizes.
easy to return garment
easy to return garment
offered to order correct size on line through the store
Comfortable coat just what I needed!
Very easy & efficient service
The sale’s assistant was just lovely…
The sale’s assistant was just lovely nothing to much trouble , a pleasure .
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