Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful. Will def keep going back 🥰

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See what reviewers are saying
I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more
Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more
Company details
- #427 of 607 best companies in Clothing Shop
- #189 of 240 best companies in Men's clothes shop
- #25 of 34 best companies in Outerwear Shop
- #43 of 68 best companies in Streetwear store
- #175 of 255 best companies in Ladies' clothes shop
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
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Love Superdry
Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful.
Will def keep going back 🥰
My overall experience and exchange and…
My overall experience and exchange and friendly courteous staff were amazing great shopping 🛍️ experience
Its always good when i purchase in…
Its always good when i purchase in Superdry Exeter, not only do I find what I need... the laughs & chat are good too!
Helpful
Helpful, available and courteous. It is great to feel the quality of the purchase.
Great service
Great service, Staff very friendly and helpful. Good amount of different sizes in stock,great price and well made.
Friendly and helpful service :-)
Cracking shop
Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality
Customer care
The people behind the counters are lovely, the clothes are well made and the state of the shops are impeccable
I ordered 2 pairs of trousers for home…
I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and not having the trousers in time caused a lot of hassle.
Shopping with my adult disabled son
Shopping with my adult disabled son - deaf and autistic - the assistant was very understanding and the customer service was excellent
Nice workers and great quality!!
Exceptionally helpful staff
Exceptionally helpful staff. Went over and above to help refund a wrongly sized item and reorder.
The cashier was rude and looked…
The cashier was rude and looked disengaged. She wasn’t helpful in anyway and to top it off she left the security tag on the item I purchased, I didn’t notice until I came home resulting in me haveing to pay again for parking to have the tag removed!
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