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Superdry - Exeter Reviews 

271
TrustScore 4.5 out of 5

4.7

8-9 Princesshay, EX1 1GE Exeter, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful. Will def keep going back 🥰

Rated 5 out of 5 stars

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more

Rated 4 out of 5 stars

I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more

Rated 4 out of 5 stars

Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more


Company details

  1. #427 of 607 best companies in Clothing Shop
  2. #189 of 240 best companies in Men's clothes shop
  3. #25 of 34 best companies in Outerwear Shop
  4. #43 of 68 best companies in Streetwear store
  5. #175 of 255 best companies in Ladies' clothes shop

About Superdry - Exeter

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 8-9 Princesshay, EX1 1GE, Exeter, United Kingdom

  • 01392 214005

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

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4.7

All reviews

(271)

13,612 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Superdry

Love Superdry, so I'm a bit biased really, always such good quality, staff are always really friendly and helpful.
Will def keep going back 🥰

7 July 2026
Rated 5 out of 5 stars

Great service

Great service, Staff very friendly and helpful. Good amount of different sizes in stock,great price and well made.

31 May 2026
Rated 5 out of 5 stars

Cracking shop

Cracking shop defo must try everything on as there are size differences on the jackets so my xl on one jacket would be tight on another great quality

18 May 2026
Rated 5 out of 5 stars

Customer care

The people behind the counters are lovely, the clothes are well made and the state of the shops are impeccable

5 May 2026
Rated 1 out of 5 stars

I ordered 2 pairs of trousers for home…

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and not having the trousers in time caused a lot of hassle.

22 April 2026
Rated 2 out of 5 stars

The cashier was rude and looked…

The cashier was rude and looked disengaged. She wasn’t helpful in anyway and to top it off she left the security tag on the item I purchased, I didn’t notice until I came home resulting in me haveing to pay again for parking to have the tag removed!

6 April 2026

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