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Superdry - Northampton Reviews 

168
TrustScore 4.5 out of 5

4.5

Unit SU34/36, Grosvenor Centre, NN1 2EB Northampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I went to Northampton branch last Saturday and wanted to buy some items for my husband for our holiday as he was unable to come shopping with me. I had him on a video call as I looked at various items... See more

Rated 5 out of 5 stars

I was very happy with my online shopping experience.The clothes are very good quality.The lady ℹ the store was brilliant 🤩 in Northampton store.

Rated 5 out of 5 stars

I bought a hoodie from the Northampton store. There was an issue with it after 1 wash…we took it back to see what could be done, as I didn’t have the receipt….SCARLETT, the store manager was wonderful... See more

Rated 1 out of 5 stars

Absolutely disgusted regarding my daughters experience with an extremely rude and incompetent security guard accusing her of taking items with no basis for this and then telling her to leave the shop... See more


Company details

  1. #426 of 598 best companies in Clothing Shop
  2. #189 of 238 best companies in Men's clothes shop
  3. #26 of 34 best companies in Outerwear Shop
  4. #43 of 68 best companies in Streetwear store
  5. #170 of 254 best companies in Ladies' clothes shop

About Superdry - Northampton

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit SU34/36, Grosvenor Centre, NN1 2EB, Northampton, United Kingdom

  • 01604 603556

4.5

Excellent

TrustScore 4.5 out of 5

168 reviews

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4.5

All reviews

(168)

13,348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

White tops

They didn't have tops I wanted in the shop the girl in the kindly help me and got them delivered to my home address

2 September 2024
Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, staff came up and said hello and asked if needed any help and just general took in interest. Thankyou

25 June 2024
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Reply from Superdry - Northampton

Hello,

We appreciate you sharing your feedback with us about your Northampton store shopping experience.

We always aim to offer the best service to our customers every time, so we love to hear from happy customers

Thanks again for the review and for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!

Superdry Team

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