the colleagues were all super helpful and kind. all a credit to the store. i had a couple questions which were quickly and easily answered and i was showed many options. such lovely customer serv... See more
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The staff at the cashier( the initial purchase) seemed a bit annoyed and was asking for original ID documents . Not felt like coming to Superdry again
Good music but always so loud, it hurts the ears, our children can't stand the extremely high volume, especially my ADHD son. I can't even understand what the staff from till is saying, always struggl... See more
Company replied
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... See more
Company details
- #430 of 599 best companies in Clothing Shop
- #188 of 236 best companies in Men's clothes shop
- #27 of 35 best companies in Outerwear Shop
- #43 of 69 best companies in Streetwear store
- #173 of 254 best companies in Ladies' clothes shop
About Superdry - Peterborough
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
35-37 Queensgate Centre, PE1 1NT, Peterborough, United Kingdom
- 01733 873028
4.4
Excellent
195 reviews
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The cashier is amazing,very patient and…
The cashier is amazing,very patient and helpful. Customer service is always excellent 👍
9 January 2026
Quality is topnotch.Staffs at queen's…
Quality is topnotch.Staffs at queen's gate outlet were so nice and helpful.
30 December 2025
Great brand definitely recommend it!
31 December 2025
This was a present bought for…my wife.
This was a present bought for Christmas. It was well received but not yet worn. Another family member present has a similar item who said she liked it very much. Staff at the shop very friendly especially regards gift receipt.
21 December 2025
really good service
really helpful assistant in store who ordered for me and very fast delivery
12 December 2025
Good Size Pairings Available
I found tracksuit bottoms that were for a small waist (30) but long leg (34) which is incredibly hard. (SMALL)
I paired them with a generous matching top suitable for 42-44 chest (MEDIUM)
I bought two of the three colours available.
Superdry is not a cheap store but the quality is above average.
Very happy with the staff member and help provided.
Positive experience on THIS occasion.
20 December 2025
The young lady that served us was very…
The young lady that served us was very nice and helpful that’s why Ive given 5stars ❤️
21 December 2025
Choice and staff helpfullness.
17 December 2025
The staff were helpful and friendly
The staff were helpful and friendly, I prefer to go into a shop and see and feel the goods
18 December 2025
Very helpful member of staff.…
Very helpful staff the lady that helped me was lovely.Gave me advice.
14 December 2025
The staff member was very helpful
The staff member was very helpful. We got the gifts we wanted. We are very satisfied customers.
17 December 2025
Staff are very friendly and helpful
Staff are very friendly and helpful. Good range of clothes.
16 December 2025
Amazing experience
Amazing experience, ordered collection and my parcel was ready to collect even earlier than expected.
Lovely store staff.
26 November 2025
I returned a jacket that was too big…
I returned a jacket that was too big and the young lady was very helpful in ordering a smaller size that wasn’t in stock at the Peterborough store.
28 November 2025
I visited a Superdry store to get help…
I visited a Superdry store to get help with a faulty zip on a jacket I recently purchased for around £150. Instead of receiving support, I was met with extremely rude and dismissive behaviour from the store manager. She didn’t listen to what I was trying to explain and provided no real assistance, simply telling me to go to a tailor without even attempting to understand or resolve the issue.
For a brand that charges premium prices, I expected much better customer service. The lack of professionalism and refusal to help was very disappointing. I hope Superdry takes this seriously and improves the way customers are treated.
7 December 2025
Unprompted review
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