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Superdry Reviews 

316,106
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 14,151 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting lovely fabrics and well-made items. Many people also highlight the helpfulness and friendliness of the staff. Consumers often report that their orders arrive quickly and as promised, contributing to a smooth overall shopping experience. However, some customers noted inconsistencies with product sizing, finding items smaller or larger than expected, or that sizes varied. A few other people also felt that delivery services could be problematic, with some orders not arriving or being lost. Additionally, some reviewers mentioned issues with incorrect items being sent or the inconvenience of paying for delivery and returns.

What people talk about most

Product

People report positive experiences with product quality, design, and overall satisfaction. Many customers... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent materials, design, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting fast and prompt... See more

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as polite,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as cancelled orders due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely shirt, laundering it is great, just marked it down to 4 stars because the sizing is mad - as in smaller than you’d expect. Once you get realistic with the sizing you can’t go wrong.

Company replied

Rated 4 out of 5 stars

Purchased t-shirts for my husband. He isn’t keen on bold lettering on front of t-shirts so felt choice of colours was limited. Superdrys more suttle letters adverting on t-shirts looks more classy

Company replied

Rated 4 out of 5 stars

Product was as described and fitted well.I haven't washed it yet so cannot comment on that. Arrived when promised so good overall experience.

Company replied

Rated 5 out of 5 stars

I really like the Superdry store in Brighton! It's a great shopping experience and the way it's stock layout blends with it's decor is very pleasing on the eye, in my opinion. The staff are on hand... See more


Company details

  1. #430 of 599 best companies in Clothing Shop
  2. #188 of 236 best companies in Men's clothes shop
  3. #27 of 35 best companies in Outerwear Shop
  4. #43 of 69 best companies in Streetwear store
  5. #173 of 254 best companies in Ladies' clothes shop

About Superdry

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info


4.1

Great

TrustScore 4 out of 5

316k reviews

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4.1

All reviews

(316,106)

13,981 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the Maxi Dresses!

The Staff are so helpful which was Great! I can’t believe the amount of items which include tops and dresses, I have bought from Superdry (Windsor and Bracknell Stores) in the past five weeks. I absolutely love the maxi dresses. I bought four of the same style but in different colours, so comfortable, lovely to wear. I am so pleased with them. Thank You.

16 July 2026
Rated 1 out of 5 stars

Ordered an item for my holiday

Ordered an item for my holiday - ordered in good time and arranged click and collect to the main London store thinking it would be quick. Days past and I heard nothing . Had to keep chasing - the London store didn’t answer phones but said to leave a voicemail ( but the voicemail was full). After about a week superdry just cancelled order as it got lost so I didn’t have clothes for my holiday. Extremely poor service and won’t be using again.

12 July 2026

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