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Superdry Reviews 

316,290
•
TrustScore 4 out of 5

4.1

Clothing Shop•133 Locations
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Review summary

Created with AI, based on recent reviews

Evaluating 14,039 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting their durability, excellent fit, and how well they maintain shape and color after washing. Many appreciate the premium fabrics and meticulous stitching, finding the clothing comfortable and stylish. Staff are frequently highlighted as friendly, helpful, and professional, making interactions a pleasure. However, some customers also noted issues with orders and delivery, including receiving incomplete or incorrect items, and experiencing delays or a lack of communication. There were also mentions of products arriving worn or faulty, and difficulties with returns, including unexpected charges for faulty items or for ill-fitting clothing.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the good quality, design, and overall... See more

Quality

Customers consistently note positive experiences with quality, often praising the great quality, good fabric,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting no problems and praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would have been 5* but only one item received. After receiving the first item it took a little too long to inform me i was not going to be able to receive the second item. Bought the nice shirt as i h... See more

Rated 5 out of 5 stars

Had time to shop, found perfect long shift dress. Purchased and then wanted another, so found online. Bought another! Had to return 2 that didn't fit right but the return service is easy to follow,... See more

Rated 5 out of 5 stars

I always purchase Superdry Tea Shirts for my partner. Quality at its best. Keep their shape. Always wash lovely. Would definitely recommend. Thank you for always giving great service. I will return... See more

Company replied

Rated 5 out of 5 stars

Visited your High Wycombe store initially and was very disappointed with the rudeness of the staff, decided to order online this time from Oxford to minimise contact with staff! What a surprise to vis... See more

Company details

  1. #426 of 598 best companies in Clothing Shop
  2. #189 of 238 best companies in Men's clothes shop
  3. #26 of 34 best companies in Outerwear Shop
  4. #43 of 68 best companies in Streetwear store
  5. #170 of 254 best companies in Ladies' clothes shop

About Superdry

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

4.1

Great

TrustScore 4 out of 5

316k reviews

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4.1

All reviews

(316,290)

13,348 reviews in the last 12 months

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Rated 2 out of 5 stars

Orange T shirt

Orange T shirt , on 1st wear , the dye came off on a light coloured bag , rendering it useless . I would expect more colour fast items from Superdry range

26 July 2026

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