I have recently ordered a product (Skræddersyet 2-i-1 Town frakke) online and when i received product, inner part of jacket was missing. I try to connect to customer service but live chat is not worki... See more
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Having in mind all webshops in general offer free return, i think the service here is a bit poor as I have to pay the shipping fee myself. Using the webshop being located in Denmark returning a shipme... See more
I love Superdry Briefs for men. They are comfortable and after a wash they do dry like new. My problem is that size 3XL is no longer available and it is not because I am overweight I am just big. So... See more
First i could not shop with my visa electron because their website didn’t accept it fine anyways i made a paypal account and finally I bought the winter jacket i want after 5 days my purchase they se... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.dk
- www.superdry.dk
2.3
Poor
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast and reliable shipping.
11 June 2017
Unprompted review
Det fedeste tøj Jorden !!!...Black & …
Det fedeste tøj på Jorden !!!...Black & Orange SuperDry Stuff is the only way to go :o)...Proud Customer...Using the webshop for the first time went well, package arrived in 2 dayz, well packed...Hell Yeah :o)
24 April 2017
Unprompted review
super fast delivery and great quality sweater
i am very pleased with my purchase, the quality is great. Definately order a size bigger though. i researched before i bought and went with a size bigger..it was te right choice. Delivery took 2 days
13 March 2017
Unprompted review
Excellent service.
A few weeks ago I order a bluse. A little to small for my husband, but we returned it to a larger size, it went florless. So Excellent firm and service.
10 March 2017
Unprompted review
everything good
8 March 2017
Unprompted review
Expensive refund
Bought hoodie on Superdry netshop.
Didn't fit so returned it, but had to pay around 20£ to send it !!!
Was not aware that I was send from the danish website to british website when I bought the hoodie :(
And Superdry didn't tell me.... Until I had to return goods.
17 February 2017
Unprompted review
Perfect
Fast delivery, excellent articles and added bonus is the free returns.
8 February 2017
Unprompted review
Hmm,no free shipping for returns
Bought them item on a Danish website and had to return item (with tracking) to the UK, which cost me 200 dkk
27 January 2017
Unprompted review
Very good
It was good content and delivery was fast. Don't know why they shipped each shirt separately but I got them both and they got her fast so no problem
3 January 2017
Unprompted review
Hurtig levering og god oplevelse👍😊
👍👍👍 tip top i orden og ingenting at klage over😊😊
28 December 2016
Unprompted review
Good Experience
First time i buy at Superdry found a really nice jacket and a pair of training trousers. fast service even only minus is they said i have it late monday but first got it tuesday but wasnt home so delivery came again wednesday and i got my package. Only minus is i dont understand why DHL send my package to america first when i live in Denmark that s why it took 1 extra day..
27 November 2016
Unprompted review
Great and easy service
10 November 2016
Unprompted review
Top service - cool produkter
2 September 2016
Unprompted review
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