works fine! takes a bit longer to ship than what they promise, 5 days for me and not 3. and they change their prices all the time, which is quite annoying, however, just make sure to never buy anythin... See more
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I rordered a jacket but my back sent a message to say it had not been authorised. However, I received an email confirming the order so asked cia their customer service if they could confirm whether th... See more
Very happy with the fast delivery. Great quality, color is not as much contrast as online but still like it. Because it’s an oversized I ordered. S and a really is comfortable oversized. Was well... See more
Website experience could be better. However quality of product is always great. But I had the worst experience with the delivery of the package. I was home and no one rang the door bell and the... See more
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Company details
Written by the company
Inspirado por el espíritu aventurero y la creación de productos premium de forma sostenible, Superdry es una emocionante marca contemporánea que fusiona gráficos clásicos de inspiración americana y japonesa con un estilo británico. Se caracteriza por tejidos de calidad, un auténtico estilo vintage, detalles únicos, cortes a medida y gráficos dibujados a mano líderes a nivel mundial. Superdry se basa en el estilo y lo celebra a través de cinco opciones de estilo únicas: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X y la División Sport Performance. La ambición de Superdry es convertirse en la marca de moda cotizada más sostenible del planeta para 2030 y, en 2021, ganó numerosos premios en la industria, incluido el ‘Positive Change Award’ (Premio al cambio positivo) en los premios de moda sostenible Draper's Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.es
- www.superdry.es
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Super hats 🎩
Great pair of quality beanies that fit perfectly and were delivered within days 👍🏽 🤩
Excellent on-line service and speedy…
Excellent on-line service and speedy delivery. Excellent quality clothing with attention to detail. Never give up quality! Too bad many stores are closing.
If there were one point to improve it would be the boots: a little better material would be appreciated (with consequent price increase)
Good service
This item has not been delivered…
This item has not been delivered although it states it has! I’ll wait a few days.
Love the brand.
They cancelled my order!
1 week after excepting and taking payment for my order I get an email to say sorry thats out of stock so your order is cancelled, we will refund you but it can take 7-10 days! Brilliant guess my daughter doesn't need a school jacket after all!!!
Amazing
Amazing! Very happy with the Service! Sebastian did a great job! Thank you Sebastian! You rock! 🤩
My order SUPERDRYES1382340 that was not completely delivered
My order SUPERDRYES1382340 that was done on July 19th was supposed to arrive in two times. One on July 23rd and the other on July 28th.
The order for July 28th, arrived yesterday (24th) and the one supposed to arrive on the 23rd has not yet arrived, however, in the order itself it appears as "delivered to the addressee".
Now both orders appear as delivered while I have received only one.
Additionally, for picking up the pack arrived yesterday, the courier did not want to come to my house (a private residential area) and I had to go out of my house, almost 400 metres, at 14.30 and with 40 degrees celsius, that is completely out of any standard way of delivery nowadays, so, you should revise the courier company you work with in this area.
All in all, please kindly advise what I have to do next either to have my order or to get my money back.
Thanks
Well I was Superdrys best client
Well I was Superdrys best client, all my clothes are Superdry. However I saw this bag I liked and the size was UK1 or something similar so i tried contacting them to get an explanation of the size. there is no way of contacting these people. Its so arrogant, the sizes are no clear and yet we cannot check. I have personally BOYCOTTED these people until they become more AVAILABLE to their wonderful public. THEY SHOULD LOVE US
Orders cancelled
2 different orders cancelled due to out of stock.
I was a loyal Superdry customer over the last years and not amused by this new style of business...
Very disappointed I ordered 2 x shirts…
Very disappointed I ordered 2 x shirts which never arrived and they issued a refund which I'm still waiting for. Very strange as normally Superdry are very good
Very good brand and excelent quality
Muy buena atencion a traves del instagram Superdryfuencarral
Pedi informacion y me ayudaron a traves del instagram de superdry fuencarral @superdryfuencarral. Super amables y de mucha ayuda.
the delivery person did not ring the bell
the delivery person did not ring the bell of my appartement. i will not make the trip to the delivery depot to get my package, so i would like a refund and please rethink using dpd as your delivery solution because it's not the first time, they prefer to deliver to the depot instead of ringing the bell.
thank you
Not satisfied
I buy 7 t-shirt and i received 2...
5 not send cause "Macysus"...
I'm going on your website and the t-shirts are avaible in xxl but at full price.
My command was made april 6th and my cash back is not yet avaible.
I'm not satisfied by your business model...
Order cancelled because of error of…
Order cancelled because of error of price for 10 articles.
I can believe an error for one or two articles, but for all the order, it a big mistake, too much to consider this brand as serious !
Bad experience with a coat that got…
Bad experience with a coat that got canceled because of bad price.
Order cancelled few days after so very disapointed !!!
Hello,
It's the first time i've ordered on Superdry and i'm very disapointed because my order has been first of all accepted and after few days it's has been cancelled !!!
Why it have been canceled ?
Bad return system
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