la veste est arrivée dans les délais et elle est taillée pour moi.la qualité du denim superdry se constate .ma premiere veste en denim S date de 10 ans encore portable(version sans poches laterales)co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Superdry jacket for wind I like the Superdry design, keeps warm but not too much, seems resistant ( need time to confirm that obviously ). Unfortunately, they usually size bigger than I am, exce... See more
Il est indiqué sur le site que l'on peut faire l'échange en magasin. Je me rends en magasin on me dit "on est franchisé on ne reprend pas les commandes internet"
Really nice easy to use website with great comprehensive explanations for each product. Delivery was very quick and the item was well packaged in an environmentally friendly way too. The coat itself i... See more
Company details
Written by the company
Inspirée par l'esprit d'aventure et la fabrication artisanale de produits haut de gamme de manière durable, Superdry est une marque contemporaine inspirante qui allie graphismes vintages d'inspiration Américaine et Japonaise, avec un style Britannique. Ils sont caractérisés par des tissus de qualité, des looks vintages authentiques, des détails uniques, des graphismes faits main et des coupes sur mesure. Superdry est construite sur le style et honore cela à travers cinq choix / marques de style uniques : Original & Vintage, Superdry Studios, Superdry CODE, Superdry X et la Performance Sport Division. L'ambition de Superdry est de devenir la marque la plus durable de la planète d'ici 2030 et, en 2021, elle a remporté plusieurs distinctions et prix, dont le « Positive Change Award » aux Draper's Sustainable Fashion Awards.”
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.fr
- www.superdry.fr
4.1
Great
82k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Acueuil, choix, satisfaction !
Accueil sympathique et chaleureux !
Disponibilité du personnel !
Très grand choix.
Satisfaction au final.
Bémol: pas de black friday !
30 November 2025
Super toasty warm
Really nice easy to use website with great comprehensive explanations for each product. Delivery was very quick and the item was well packaged in an environmentally friendly way too. The coat itself is super toasty warm, fits well and is of good quality. Thank you.
19 November 2025
Great piece
The brand is well known, so I really didn’t have any concerns about the quality of the product that I was ordering. I even watched some videos on youtube and tik tok about their clothes, and everything was legit so I ordered a wool coat and quarter zip. Ngl, the quality exceeded my expectations, because I can feel that it was made from fine fabrics. I think the coat will be there for me for years to come, whereas the quarter zip can hold 2-3 seasons before it gets to bad shape. The delivery didn’t make me wait for too long either, overall a nice shopping experience.
18 November 2025
Unprompted review
Nice experience
3 November 2025
Qualité de l’article
Commande d’un sweat-shirt, ne correspond pas à la photo , le bas du sweat-shirt est beaucoup trop large alors que sur le mannequin il paraît beaucoup plus serré
25 March 2025
Exactly what I expected
Exactly what I expected.
Size perfect, packed perfectly and ready to wear.
Highly recommend this product.
10 October 2025
First time I order something from…
First time I order something from superdry and I got wrong product, worst experience
3 October 2025
Product as described, very nice
Product as described, well packed, received within the time window announced.
2 October 2025
Merci pour votre service
13 September 2025
Always top !
30 August 2025
Arrivé on time and great quality
17 August 2025
Good experience.
Good experience.
Returned the 1st coat for one size down.
Everest Parka fits large.
10 July 2025
Excellent could not ask for more
29 June 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry FR
Nous apprécions que vous partagiez votre avis avec nous. Nous nous efforçons d'offrir à nos clients une expérience vraiment positive, nous sommes donc vraiment contents de lire vos commentaires. Nous vous remercions d’avoir fait part de votre avis. Si vous avez apprécié votre article, n’hésitez pas également à partager votre avis sur le produit. Cordialement, Superdry Customer Care
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.