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Superdry Reviews 10,458

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TrustScore 4 out of 5

3.9

Shopping & Fashion
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality and excellent fit of the products, noting the appealing style and material. Many people appreciate the staff for their professionalism, politeness, and helpfulness, making interactions pleasant. The product selection is also highlighted as interesting and varied, with regular new items. However, some customers experienced issues with delivery, citing significant delays and even lost or missing items. There were also instances where orders arrived with incorrect sizes or security tags still attached, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Many customers praise the great... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing items as high... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast and efficient... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the fast delivery and efficient online... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

Very quick delivery. The quality of the product is fantastic too. Great size, fit and material. Not too heavy material like lots of rugby tops out there and the fitting is super. Not too loose at al... See more

Rated 5 out of 5 stars

Its even nicer in person than in pics, its like a very light beige color, its lovely with denim and hoodies and tshirts, the small size was perfect for my 14year old daughter. Lovely deep pockets and... See more

Rated 5 out of 5 stars

OK. Website was user friendly, prices, sizes etc all clearly visible and explained. Delivery was very prompt, package delivered quicker than was due to be. Product looks good, not for myself do ho... See more

Rated 5 out of 5 stars

My order arrived ahead of schedule, I'm very happy with both the jacket and the coat. Extremely warm, look and feel like great quality and sizing was true to description and past jackets. Delighted wi... See more

Company details

  1. Shopping & Fashion

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.

Contact info

3.9

Great

TrustScore 4 out of 5

10K reviews

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Rated 3 out of 5 stars

Wrong Size + USA branding

Superdry sent the wrong size (not what I ordered). The return using barcode is good with no printing required. However, I'm left having to wait for the return and refund to fully process and then have to re-order which is a slow process where I'm left without the money or the product. If I buy it again I will be down double while I wait...for potentially the same issue to happen again.
Another comment is that the market for USA plastered across clothing is probably not what you think...perception of the USA across Ireland and across Europe is not that good lately. I would like to see more subtle/neutral clothing. Premium basics but with a bit more design flair, smarter look, and high quality. I was never a fan of the loud Japanese branding either and this USA stuff isn't good either. Swap out the USA for small superdry logos, minimal branding, or some local artwork.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The young woman that served me was…

The young woman that served me was gracious, I hadn't got my glasses with me. She helped me with my registration, and other matters that I was having difficulties with. At no stage was I made to feel rushed or a nuisance. She was knowledgeable and very helpful, along with your good products. Her professionalism made her stand out, great to see staff with a great manner and customer service skills in one so young.
I will be back.

11 April 2026
Rated 5 out of 5 stars

Lovely top

Very quick delivery. The quality of the product is fantastic too. Great size, fit and material. Not too heavy material like lots of rugby tops out there and the fitting is super. Not too loose at all. Proper slim fitting top

31 March 2026
Rated 5 out of 5 stars

​Friendly atmosphere

Visited the store to buy a jacket for my daughter and I’m very impressed. The staff was super friendly, and the lady at the checkout was lovely and made the whole process easy. Great quality clothes and even better customer service!

5 April 2026

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