Awful website, awful product. Can't even log in to the site. I had to call to cancel my subscription and the lady argued with me for 20 minutes about cancelling it.
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In that I am not very "tech savvy", US Tech provides peace of mind. Today, an irritating defender flashing chaos appeared out of nowhere. Here comes Riza and Jeremy to the rescue. Not once, have I... See more
Tech called 30 minutes before scheduled and gave a name I had not heard before. And almost immediately he asked for my IOLO USER Name. I have been having trouble with potential hackers and am wary... See more
I really, really appreciated that the source of the problem was fixed, but the reason I waited so long to call was I hate having to explain why I cannot afford more of your products, it is extremely s... See more
3.5
Average
296 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Alvyn analyzed the problem thoroughly…
Alvyn analyzed the problem thoroughly and solved the issue well in addition to offering advice to speed up my computer's performance
5 September 2023
Unprompted review
The technicial was very knowledgable…
The technicial was very knowledgable and did a great job in helping me solve a very annoying problem.
Thank you Mark
4 September 2023
Unprompted review
The support tech was very friendly
The support tech was very friendly, professional and knowledgeable. Able to solve my problem first time.
4 September 2023
Unprompted review
TOOK TIME EXPLAINED EVERYTHING TO ME…
TOOK TIME EXPLAINED EVERYTHING TO ME ,EASY TO UNDERSTAND &WHAT WAS PREFORMED WITH COMPUTER
2 September 2023
Unprompted review
technician was able to show me where…
technician was able to show me where the problem was and allowed me to fix most of it myself which is always appreciated so we can fix problems without having to call for help.
1 September 2023
Unprompted review
Great Service!
The technician was extremely nice and made things very easy and understandable for me. I was amazed as I watched him working on my PC. It's working just great. He was impressive.
1 September 2023
Unprompted review
Awesome
easy to talk with and understand! she spoke to my level of computer knowledge and guided me through everything!
1 September 2023
Unprompted review
Is great for me
Is great for me, since I'm not a computer savvy. Need all the help I can get. I have been a customer of System Mechanic for a decade now and always can count with them to help me out. Thank you for your great service.
31 August 2023
Unprompted review
excelent service and fixed problem
Josh was extremely professional and very pleasant to work with. He got our computer back to normal
30 August 2023
Unprompted review
frustrated with popups
I was very frustrated and Alvin was excellent at putting up with me while he fixed the problem. He was quick and explained the issue and how he resolved it.
30 August 2023
Unprompted review
easy to understand and helpful with…
easy to understand and helpful with information about computer issues.
29 August 2023
Unprompted review
Knowledgeable representative
29 August 2023
Unprompted review
I feel very confident of the cleaning…
I feel very confident of the cleaning and checking for other problems by the tech.
29 August 2023
Unprompted review
This agent was number one
This agent was number one, he fixed my problem immediately, within 3 minutes, just fantastic, thank you million
28 August 2023
Unprompted review
GEORGE IS THE BEST
28 August 2023
Unprompted review
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