great people to deal with from start to finish, very easy, and happy to answer any questions, big or small. installer, Alan, was efficient, tidy and very polite. couldn't recommend highly enough. havi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sean and James were brilliant, really enjoyed having them around. They were polite, helpful and professional. They cleaned up after themselves several times a day and did an excellent job. Fantastic c... See more
Company replied
Sean & Josh fitted 8 windows during some challenging weather. Cleaned up every day and took care while working in our home ensuring our carpets & furniture were well covered throughout. Extremely... See more
Company replied
We needed to replace all our windows, doors and fron and back porches in December 2024 so contacted Sureseal. From the first appointment where everything was assessed and qoute worked out, throug... See more
Company replied
Company details
Written by the company
Sureseal Windows Limited delivers class-leading home improvements with a focus on quality, clarity and care. We design, supply and install premium windows, bi-folding doors, sliding doors and entrance doors, completed by robust rainwater protection systems (roofline) to keep your home looking sharp and performing at its best. Every product is specified for lasting performance—smooth operation, secure hardware and excellent thermal efficiency—so you feel the difference from day one. Your home is unique, so our approach is personal. We’ll help you choose the right styles, colours and finishes, from slim-sightline contemporary looks to timeless classics. Our designers listen first, offer practical guidance, and provide clear, transparent pricing. No pushy tactics—just expert advice and options that fit your home and budget. Installation matters as much as the product. Our teams work cleanly and respectfully, protect your space, and aim to leave everything neat and tidy. We coordinate fitting to minimise disruption and keep you updated throughout. Because the details count, we also offer matching roofline upgrades—fascias, soffits and guttering—so the whole exterior feels cohesive and protected against the weather. Aftercare is straightforward, too. You’ll have honest communication, dependable warranties, and a friendly team on hand if you ever need support. Whether you’re replacing a single door, opening up a view with bi-folds, upgrading to energy-efficient windows, or completing the look with roofline products, we’re here to make it easy—and to do it properly. If you’re considering improvements, we’d love to help. Book a free, no-obligation design visit and see what’s possible.
Contact info
Woodland Farm, SA18 1JW, Ammanford, United Kingdom
- 0800 233 5576
- info@suresealwindows.org
- www.suresealwindows.org
4.9
Excellent
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was so good the first time...we went back for more!
This is the second time that we've bought windows/doors from Sureseal and, once again, the service was excellent. From the first consultation to discuss what we wanted, the advice provided and discussed, through to the measuring and fitting. Every member of the team was a credit to the company and the fitter, James, was extremely professional, tidy and thorough.
19 April 2024
Unprompted review
Reply from Sureseal Windows Limited
he entire Sureseal Windows Limited team is absolutely thrilled to hear you returned for a second round and had another excellent experience!
Thank you for highlighting our service from consultation to fitting. James and the rest of our team take great pride in their work, and your kind words are truly appreciated.
We look forward to welcoming you back again!
I cannot express how pleased I am.
I cannot express how pleased I am with my double glazing. The service was second to none, from the quotation, in which there was no hard sell, measuring and finally the installation by Mal and Jamie. What can I say, they were friendly, very clean by putting dust sheets down and tidied up at the end of the day and always made sure you were happy with the job.
I really recommend this company, as they are honest as the day is long.
3 May 2024
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your wonderful review!
We’re absolutely thrilled that you’re pleased with your new double glazing.
It’s fantastic to hear that the service met your expectations from start to finish.
Mal and Jamie always strive to deliver a clean, friendly, and efficient experience, and we’re happy that they ensured you were satisfied all the way through.
Your recommendation means the world to us, and we’re overjoyed to be recognized for our honesty and quality.
Cheers for being a part of the Sureseal Windows Limited family!
Would recommend
Reasonably priced, easy communication, the windows arrived within the specified time, and fitted within the timescale given.
Sean and Tim did an excellent job of fitting the windows despite atrocious weather on those two days.
Too early to tell about the longevity of the windows, or what the companies reaction would be like should a problem arise, the windows look and feel solid and similarly security looks good with the lock company they have chosen to use. So far very pleased with the experience and would recommend.
9 April 2024
Unprompted review
Reply from Sureseal Windows Limited
Thanks for the great review. Any problems or you need a service call for anything please just let us know.
Relly pleased with our windows
Relly pleased with our windows. The fitter did an excellent job and the hose id so much warmer. Not a soundproof as we were told they would be but all in all a first class service.
9 April 2024
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for sharing your experience with Sureseal Windows Limited!
We're thrilled to hear you're enjoying your new windows and that the fitting went smoothly.
Your home feeling warmer is great news! Sorry to hear about the soundproofing not meeting expectations; Since the Goverment made it a legal requirement to introduce trickle vents to every installation it has definelty made it more difficult on the noise reduction front but watch this space we are working on it.
We're delighted you found our service first-class overall!
We went with Sureseal Windows initially…
We went with Sureseal Windows initially due to their highly competitive quote, locality and great reviews, and they didn't disappoint. From quote to completion Dominic and Chris delivered an excellent service. They were professional, polite and very patient whilst working around a houseful at times and very a vocal dog! They always cleaned up after themselves and Dominic kept us updated and informed along the way, regularly checking in that we were happy with everything. They took great care to ensure minimal damage around the windows and we were amazed at the finshed result. Would highly recommend Sureseal Windows.
13 March 2024
Unprompted review
Punctual workmen.
Punctual workmen.
Worked steadily and methodically.
Cleaned up everyday.
Worked quickly.
Answered all our questions.
8 May 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for sharing your positive experience with Sureseal Windows Limited!
We're thrilled to hear that our team was punctual, methodical, and quick while maintaining cleanliness every day.
It's wonderful to know that they answered all your questions and made everything as smooth as possible. Your kind words mean the world to us!
Fantastic fitters and Surveyor
Fantastic fitters and Surveyor
MAL JAMIE and STEVE fantastic guys very hard working , friendly polite and trustworthy , their work is excellent , however this company has a major problem with communication, placed order and took months for them to communicate again , not my job to do it , they are the sales team, they are very lucky to have such a great workforce ,who I would highly recommend!
6 March 2024
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your kind words about our team here at Sureseal Windows Limited!
We're thrilled to hear that Mal, Jamie, and Steve impressed you with their hard work and professionalism. We sincerely apologize for the communication delay you experienced and appreciate your patience.
Your feedback is invaluable, and we'll work on improving our communication process. Thanks for the recommendation and for believing in our workforce!
Reply from Sureseal Windows Limited
Hi there! 🌞
We're overjoyed to hear that you found our team at Sureseal Windows Limited to be polite, helpful, and happy.
Your kind words have brightened our day and make us even more excited to keep delivering the best service.
Thanks for sharing your positive vibes!
Fantastic team
Fantastic team. Very efficient and clean during the job. Good communication with office.
22 November 2023
Unprompted review
Reply from Sureseal Windows Limited
hank you so much for your lovely review!
Thrilled to hear that our Sureseal Windows Limited team impressed you with their efficiency and cleanliness.
Great communication is key for us, and we’re glad it made a difference for you.
Looking forward to serving you again in the future!
Great company, professional and the windows and door are fab
From the first time the company came to visit, the pricing, the change from white to grey at the front, the professional, great customer service, I was very pleased.
I was kept informed, when they fitted the windows, it all looked really good and everything was made good and they cleared up after themselves and were very friendly. I was also thrilled at the bonus of having a grey door, which I hadn’t intended to change but the composite was more affordable than I realised
30 October 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your lovely feedback!
It's wonderful to hear that you were pleased with our service and the transformation of your windows and door.
We always strive to keep our customers informed and ensure everything looks perfect.
Thrilled to know you loved the grey door surprise!
We're here for any future needs.
Warm regards from the Sureseal Windows Limited team.
Great Service
Had all my windows and patio doors renewed plus a new front door. Fabulous service, all done within 1 and half days. No mess at all and they took away my old windows and doors. I would definately recommend this company.
2 March 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your kind words!
We're thrilled to hear that you're happy with your new windows and doors.
It’s great to know our team completed everything swiftly and left your home spotless.
Your recommendation means the world to us.
Cheers from everyone at Sureseal Windows Limited!
I was well pleased pleased with my windows and…
I was well pleased with my windows and the tradespeople we're very professional would recommend this firm
6 March 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your kind words!
We're thrilled to hear you loved your new windows and had a great experience with our professional team.
Your recommendation means a lot to us at Sureseal Windows Limited, and we're here anytime you need us.
Welcome to the Sureseal family!
The home visit was ok
The home visit was ok, only wanted a quote really to get idea of costs. But the big sell got my mom hooked. Fabrication took a good while as all window sizes differed. Fitting went well, thigh needed a further visit as one window wouldn’t lock properly. Fitted fine after shims were removed to allow closing. Still get foggy window when cold though.
8 December 2023
Unprompted review
Reply from Sureseal Windows Limited
Thanks for your feedback!
Glad the home visit was ok and the fitting eventually went well. Apologies for the wait due to the custom sizes.
We're really sorry about the window lock issue, and happy it was resolved.
For the foggy window, please reach out to us with your details so we can ensure its sorted for you.
Your experience is important to us at Sureseal Windows Limited!
great price
great price, job was started and finished as agreed .clean and tidy and very professional .
24 February 2024
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your kind words!
Thrilled to hear you’re happy with our prices and workmanship. Clean, tidy, and professional is what we strive for at Sureseal Windows Limited.
We’re delighted it shows and appreciate you taking the time to let us know.
Experience of new windowsAfter talking to the person that came…
After talking to the person that came and told us about the windows and the service to expect, he was very professional but very friendly and took time at the house with great advice.
The two boys who fitted the windows were quick, clean and very friendly and took time to explain what they were doing also very mindful that I had my mum living with us who is 92.
Overall I would always recommend Sureseal to friends and family
28 February 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your heartwarming review!
Thrilled to hear that our team, from the initial consultation to the installation, provided you with professional and friendly service.
So glad that our installers could accommodate your mum's needs and make the experience comfortable for everyone.
Your recommendation to friends and family means the world to us.
Looking forward to serving you again in the future!
Quality windows and doors, Very efficient and clean engineers who…
Very efficient and clean engineers who fitted the windows respectful to my property after sale service next to then excellent job. Thank you very much.
14 December 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your kind words!
Thrilled to hear that our engineers at Sureseal Windows Limited were efficient, clean, and respectful to your property.
We're delighted you're happy with both our products and our after-sale service.
Your satisfaction means the world to us!
Great service from start to finish
Great service from start to finish, costs clearly explained, no pushy sales to force us into certain styles or products, work carried out efficiently, and clean up was done well.
13 November 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your kind words and detailed feedback!
We're thrilled to hear you had a great experience with Sureseal Windows Limited from start to finish.
It's wonderful to know you appreciated the clear cost explanations, no-pressure sales approach, and efficient, clean workmanship.
We aim to make our customers feel valued and well taken care of.
Looking forward to serving you again!
Windows
Great service, windows fitted with in timeline . kept up to date with what was happening. Clean & tidy respected the house . Approachable with any questions or problems. Recommend
20 September 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your lovely review!
We're thrilled to hear that you found our service great and that the windows were fitted within the timeline.
It's wonderful to know you felt well-informed, and we're especially happy you felt your home was respected and the team was approachable.
Your recommendation means the world to us.
If you ever need anything else, we're here for you!
Windows
Great service great product great aftercare. And no pushy sales either!
27 February 2024
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for sharing your positive experience with us!
We're thrilled to hear you loved our service, products, and aftercare.
It's fantastic to know our no-pushy-sales approach made you feel comfortable.
Welcome to the Sureseal Windows Limited family!
Good fitter who was clean efficient and…
Good fitter who was clean efficient and polite.
7 September 2023
Unprompted review
Reply from Sureseal Windows Limited
Thank you so much for your kind words!
Thrilled to hear you found our fitter clean, efficient, and polite.
We're here to help and make sure you feel comfortable and happy with our service.
Thanks again from all of us at Sureseal Windows Limited!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.