Swagbucks Reviews 

43,249
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,956 reviews, reviewers had a great experience with this company. Many customers find the platform a reliable and trustworthy way to earn extra money or gift cards, appreciating the variety of earning methods and the mobile app's smooth operation. People also note the fast and secure payment process for redeeming rewards. Conversely, a small portion of people felt dissatisfied with the user experience. Many reported being disqualified from surveys after investing time or not receiving points, and some found earning more challenging due to lower payouts or changes in offers. A few also encountered difficulties with account verification or cashing out.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, with many finding the platform easy... See more

Website

Reviewers highlight ambiguous aspects of the website, with many expressing significant dissatisfaction,... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting fast payouts and great... See more

Application

Consumers find the app to be positive, with many praising its smooth operation and ease of use for earning... See more

Product

Customers had ambiguous experiences with the product, with some reviewers finding it very helpful and a great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Swagbucks , never had any issues with them. Even though I am not someone who consistently cashing out often,whenever I do it always go smooth until I’ve noticed my last cash redeemable points f... See more

Company replied

Rated 4 out of 5 stars

I really love the variety of activities on Swagbucks and how much it helps me save money while shopping. However, I truly miss the old video offers and Swagit—they were fun and didn't require download... See more

Company replied

Rated 4 out of 5 stars

I can't even express my gretting towards swagbucks , its relatively the wealthiest gpt sites i've ever used. actually, im living in india and its really hard to find a legit sites for paid serveys and... See more

Company replied

Rated 4 out of 5 stars

This website is very interesting, can get enough results and fill free time . and I really like this site because it is very easy to understand.

Company replied


Company details

  1. Gift shop
  2. Hobby shop

Written by the company

Get Free Gift Cards & Cash for the everyday things you do online. Shop online, Watch entertaining videos, Search the web, Answer surveys and find great deals to earn your points, called SB. Redeem your points for gift cards to your favorite retailers like Amazon and Walmart or get cash back from PayPal or Visa.

Have Fun Earning Rewards

Written by the company

Swagbucks is the leading digital rewards program
With almost $500 million awarded to members and 13 years of operating history, Swagbucks is the most popular digital rewards program. Have fun earning rewards with Swagbucks.com!

Contact info

4.0

Great

TrustScore 4 out of 5

43k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(43,249)

3,676 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

Great way to earn money taking surveys…

Great way to earn money taking surveys on a variety of topics when it functions correctly. Sometimes it kicks you out early and you get zero sb points but works well most of the time.

9 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

gift card

So easy to get the gift card

9 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

It's a scam I spent days working to get…

It's a scam I spent days working to get enough sb and my number has now needed to change. I've needed to change all my details my email address is now ruined. The customer service is treating me like a joke. Stay away from this website I never got a penny and they sold my data

Edit: They wanted me to get in touch so they could try and get more of my data and ID. They basically said here...we've put a dollar in your swagbucks account...if you want to use anything in your swagbucks account...photo id please...LOL The utter cheek of these people

28 May 2026
Unprompted review
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Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com — we’re here to help and want to make this right.

Rated 5 out of 5 stars

It was easy to redeem my points.

It was easy to redeem my points.

9 June 2026
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Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I enjoy taking surveys with Swagbucks.

I enjoy taking surveys with Swagbucks.

9 June 2026
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Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

If we could get only surveys that work

If we could get only surveys that work, not clicking on them only to be told already completed it previously. Making it easier to complete daily goal. Take trivia off daily goals cuz not all of us have time to play it so can’t earn full bonus.

8 June 2026
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Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

This app is one of the best app to earn…

This app is one of the best app to earn and you just need to do surveys which are not that tough and you Wil gat easily payed and you can withdraw your money

9 June 2026
Unprompted review
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Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Good unexpectedly

Good unexpectedly, well, good experience

9 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 4 out of 5 stars

I'd like to get every survey

I'd like to get every survey, but it's very good for what it is.

1 June 2026
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Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I absolutely love this app its my fav i…

I absolutely love this app its my fav i love the games and surveys i always get my gift cards

7 June 2026
Unprompted review
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Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

Nonexistent customer service …

No reply to credit enquires for 6 months !! They say they'll respond in 30 days but that's a lie. I'm missing thousands of offer credits and they do not respond. Do not waste your time. I've opened ticket after ticket with proof and they haven't even acknowledged much less resolved it. Super unimpressed with their total lack of customer service. Fix my missing points!!! Do your job !

6 June 2026
Unprompted review
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Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com — we’re here to help and want to make this right.

Rated 5 out of 5 stars

Good rewards


Good rewards

8 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

It was so easy

It was so easy. I appreciate the discount given and received it in 2 days. I also appreciate that I could print a hard copy as my phone doesn't always work in that location. Thank you!

8 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Excellent trivia and survey frequency…

Excellent trivia and survey frequency opportunities!

8 June 2026
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

I can't see any way this isn't a scam

If I could give a lower review, I would. I pursued Swagbucks in a time of exploring ways to make money after losing work.
Though the promise of making money by taking surveys and playing games is clearly a stretch, I thought it might be fun to make a couple bucks while I found a job.
I quickly found that very few surveys actually offered any payouts because of my demographic and switched to the game-playing side of the business.
In the midst of making in-app purchases upon the promise of getting more money and rewards (though marginal), this company chose to deactivate my account.
When I pursued the reason for this decision over and over again through email, I continued to receive the response that I had vaguely (with no specific examples, though I demanded some) violated the terms and conditions.
They appreciated my understanding that their company scammed me out of the pittance I had been assured... because... they had reviewed my account and determined it to be fraudulent and problematic for the safety of their company. Very convenient.

8 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear things didn’t go the way they should have. That’s definitely not the experience we want for our members. We appreciate you bringing this to our attention and would love the chance to look into it further. Please feel free to reach out through your activity ledger on our site or visit www.swagbucks.com — we’re here to help and want to make this right.

Rated 4 out of 5 stars

The platform stands out for its high…

The platform stands out for its high transparency and ease of use, making it highly recommended by top-tier financial and tech publications like NerdWallet, CNET, and the New York Times. With hundreds of millions of dollars already paid out to its global user base, it is an incredibly safe and time-tested option for anyone wanting to build up a side income during their daily downtime.

3 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 1 out of 5 stars

DO NOT PEOPLE WHATEVER YOU DO WORK…

DO NOT PEOPLE WHATEVER YOU DO WORK DOING SURVEYS FOR THESE CROOKS. THEY WILL SCAM YOU WON'T PAY YOU, WON'T DISCUSS OR REPLY TO INQUIRIES ABOUT YOUR POINTS OR MONEY. I HAVE BEEN DEALING WITH THEM FOR OVER 3 YEARS AND THIS IS THE LAST TIME THEY WILL SCREW ME. THEY WILL NOT REPLY TO YOU ON TRUST PILOT THEY WANT TO YOU TO SUBMIT A TICKET SO NOBODY KNOWS WE ARE TELLING THE TRUTH AND THEY ARE SCAMMING US JUST LIKE WE SAID. I AM DONE WITH YOU SCAMMERS!! I HAVE REPLIED THOUGH THE SITE BUT YOU JUST SCAM AND IGNORE!! DIE DAMN YOU!!!!

6 June 2026
Unprompted review
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com

Rated 5 out of 5 stars
Swagbucks logo

Reply from Swagbucks

Thank you for the kind review! We're so glad to hear you had a great experience — it really means a lot to us. We appreciate you taking the time to share your feedback. If there's ever anything we can assist you with down the road, we’re always here to help. Thanks again for being part of our community!

Rated 3 out of 5 stars

lost time

I like the points but the last few promises from email offers NO I did not receive.
Not sure how to reply to your reply below so I will put it here - I did contact you at least 10 times about the problem and I got NO reply from you through 2 weeks..

5 June 2026
Swagbucks logo

Reply from Swagbucks

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com

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