Sweet Inn Reviews 

A very lovely and clean apartment in a very calm and nice area of Montmatre!

Very nice apartment. My family enjoyed their stay at the Sweet Inn.

Excellent location, appartment perfect, any very helpful if needed you needed assistance in anyway, stayed for 2nights, would highly recommend this Appartment for a stay in Milan

Very good organisation and quick responses, a very good choice of confortable appartments. I recommend.

Amazing apartment in Paris! Can only give positive feedback as the all experience was great, from the reservation moment to the check-out (which we would have preferred it would never arrive...). Thank you for everything :)

Great experience with Sweet Inn. Easy booking process, digital check-in and checkout with clear instructions and staff always available on the online app to answer questions promptly. The apartment (Duomo View III) was in a great location, exactly as described, extremely clean and everything was in working order. Fully equipped kitchen, good quality bedding, towels, toiletries. The only downside was that there was no facility to store bags after checkout (even though it appeared possible from the website). Otherwise everything was perfect.

Sweet Inn offers professional and high quality services and customer support with well experienced staff. The apartment was exactly as it was described and there were plenty of useful guidelines that make your staying pleasant.

We booked a beautiful apartment (through VRBO) in January 2021 for October 2021. 4 days prior to our arrival, we received an email stating that the apartment that we reserved was "under maintenance" and offered us an upgrade. We agreed to the upgrade only to be told 2 days later that the upgraded apt was also "under maintenance" and we were given 4 options to chose from. Our original reservation was for a 3 bedroom 3 bath apartment. 2 of our given options were for 1 bedrooms! Before we could chose, that put us in an apartment that was not even listed as a choice! When we arrived at the apartment, we found NONE of the things we chose the original apartment for. The apartment we chose was bright with lots of seating, had beautiful bathrooms (with bidets), and a big kitchen. The apartment that they forced us into was cold, gets very little natural light, no bidets, and not cleaned properly. The closets have 5 hangers for 3 bedrooms! 1 bedroom has 2 hangers, 1 bedroom has 3 hangers, and 1 bedroom has NONE!! There are broken drawers, half cleaned bathrooms ( hair in sinks and bathtubs), hair all over the sheets and pillows, and no wifi. The heating here is minimal, and there are no extra blankets.
We immediately complained about all of these issues and were given promises to fix them immediately. It took 3 days to get clean sheets ( when I checked the bed after the housekeeper came, there was still hair on the sheets! I have to sleep on the couch!) and 2-1/2 days to get wifi!
After doing some research and reading the reviews (albeit too late) I see that this company has a reputation for switching apartments right before you arrive especiallyif they can rent it out for more. I will be lodging a formal complaint with whatever body governs this type of rental.
I advise anyone who has an upcoming reservation with Sweet Inn to immediately book elsewhere with someone more reputable. This place is a sham!! DO NOT BOOK HERE! YOU WILL REGRET IT!

Easy check in - check out procedure
Good quality per money apartments
Kind and helpful staff online and local

The worst agency I saw !
They promised a property and hold it for 24h then time to pay they asked about more 30% more !!!
Shame !

Great apartment, comfortable beds, very helpful staff!

We had a very pleasant experience with our apartment. Everything was clean and worked well. We loved having a washer/dryer and a large refrigerator. The bedrooms were quiet and the bathrooms were modern and comfortable. We loved the location -- close to all we wanted to see. Sweet Inn was great about helping us with any problems we had. They helped us log on to the tv. Right next door was a wonderful Italian restaurant we ate at twice.

Great stylish place with lots of room and storage. Not right in the center but 10 min drive. Quiet neigbourhood.
There is a train in the end of the garden but because it is below zero level you will not hear it

Beautiful apartment, right in the heart of the Center. Very modern apartment with a huge living room and TV. The beds are very comfortable and they provided plenty of towels. For an extra cost, they can deliver groceries for you, they can cook for you, in your kitchen, they can do laundry, amazing service

An excellent location

Exceptionnal services given by the Sweet Inn team. Welcoming and magnificent appartment in a prime location. We Highly recommend Sweet Inn!

Perfect 10/10!

We stayed in an appartment at calle salvador espriu in Barcelona. It is a beautiful big, clean, trendy and luxurieus appartment. Everything you need is there, with an amazing view om the sea. The customer service was really nice and helpfull. We are still excited about our stay and we will definitely be back!

I would have given this service zero stars if I could. Very bad customer service, unclear instructions and when a formal complaint was made the answer was useless. I was given the wrong apartment number, wifi and lights were not working, and no one was answering to their customer service number, I was instead re-directed to voicemail at 11:00pm at night when I couldn't enter the apartment. I definitely do not recommend you booking an apartment through Sweet Inn.