Harry was helpful & made it simple to get a new energy contract set up. I would have given a 5 star review but I had to call Harry back after I was told he would phone. Not a complaint but an observa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #15 of 18 best companies in Water utility company
- #26 of 31 best companies in Electric utility company
- #37 of 57 best companies in Payment service
- #33 of 41 best companies in Price comparison site
- #75 of 98 best companies in Telecommunications service provider
- #35 of 46 best companies in Waste-Management Service
Written by the company
We help businesses save time and money across a range of different utility costs!
Contact info
91 Brick Lane, E1 6QL, London, United Kingdom
- 02077015189
- Admin@SwiftSwitch.co.uk
- www.swiftswitch.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Understanding
Ellie Hudson Knowledge was outstanding, understood my business needs, always cheerful and polite. I have been in business for many, many years but she understood we are not all high tech and explained clearly and precisely.
I started to use swift switch over a year ago and now wouldn't use anyone else. Wish I'd known them sooner.
Ignore correspondence when trying to…
I understand that you are a broker and do not give my bills. However you quoted me the price I would be paying and the bill is double what you are paying. I have been in touch with water plus and they tell me the contract is with you and not them. When I contact yourselves by email. You do not respond

Reply from SwiftSwitch
Liam Martin was exceptionally helpful…
Liam Martin was exceptionally helpful and friendly. Didn't pester us whilst we took time to consider our options and was prompt and knowledgeable in responding to our further questions. It was genuinely a pleasure to speak to someone with some personality and who didn't just read off a script or try too hard to close the deal. Overall, very helpful and we're really pleased with the service and help we were given. Thank you
Happy to switch and with no reservation
The agent who communicated with me was patient and obliging when I requested information in writing, ample time to review it before a call-back to discuss the matter in some depth. The information I received was clear and all my queries thereafter were satisfactorily explained.
Great Service
Good service and communication and not…
Good service and communication and not pushy, which I like,
So easy to communicate the problem to…
So easy to communicate the problem to and dealt with vey swiftly. Wish I’d known about you sooner.
Changing water supplier
The process of changing our water supplier was very simple and easy. Thank you.
Buisness Water Supply
The representative I dealt with (Jaydn) was very nice, informative and made sure i was comfortable before anything was signed.
Quick and easy
Quick and easy. I havent got time for calls so all done very efficently via email.
Switching made easy
The process of finding a new water provider was made easy by Bradley. He was patient, explained the process and answered all my questions. I would highly recommend this company.
Mo was very helpful
Mo was very helpful, very responsive, very knowledgeable and made everything easy, which was much appreciated.
Mason made the whole switch incredibly…
Mason made the whole switch incredibly easy and saved me a packet !!!
Aaron Gardener - a credit to the company
Aaron, yet again has been fantastic with his communication, keeping me updated throughout the process and I am already emailing him asking him to help me with a couple of other buildings we own.
Great service
Great service, competitive rates Jason for us through the process very smoothly. Highly recommended.
Helpful.
Jodie was helpful without being pushy. She kept in contact to ensure we made a decision. The info about the fixed fee was not as clear as it could have been.
Commercial Water Contract
I received good communication, by email and telephone by a consultant who understood my requirements. Very easy process, finalised by electronic PDF's documents.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







