Swytch was a life saver for me when I moved to Switzerland. I needed to keep my UK number working and no-one of the standard network provider could actually work in Switzerland, unless you pay an incr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Swytch provides the ultimate business communications solution with virtual numbers for your team’s personal mobile devices. Say goodbye to the work phone.
Dean Street 47, W1D 5BE, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive and helpful customer service. Product was useful whilst abroad long term, would use again in the future.

Reply from Swytch
Easy to install and support team very instructive with information.

Reply from Swytch
I've recently emigrated back to South Africa from the United Kingdom after 13 years and both needed and wanted to keep my UK mobile number to maintain my links to the UK as we eventually plan on returning.
The Swytch service has offered me the option to continue receiving calls and texts from the UK to my existing UK number at a relatively low monthly cost.
Simon from the Swytch team, in particular, made the process as simple and painless as possible, keeping me in the loop at every stage of my number porting and being very responsive to my questions and concerns.
Great service and the service is working very well since my recent arrival in South Africa. Would recommend.

Reply from Swytch
Easy to set up, reasonable price and good customer service

Reply from Swytch
Tremendous customer service. It's always very personal and attentive.
Simon is great. Fast to reply and knowledgeable.
Just about to use them again.... forgot to review last time!

Reply from Swytch
Simon was really responsive and proactive with communication offering all the relevant information we needed to set up. I am pleased with our experience and would definitely recommend!

Reply from Swytch
Swytch really works for me and the customer service is amazing. As a tech phobic I was a bit overwhelmed by the process but Simon was very patient and professional, explaining everything step by step. No hidden fees or small print disappointments. It's refreshing to deal with a real person. I recommend this service without hesitation. Now I'm free to enjoy being in Brazil knowing that I can keep my number. Thank you Simon!

Reply from Swytch
Very quick and easy set up- good comms letting me know timeframes etc.

Reply from Swytch
Swytch provides an excellent service for expats wanting to keep their regular mobile number and avoid expensive roaming charges. With the help of Simon on technical support, porting my number to Swytch occurred seamlessly and fast. I highly recommend their service. Thankyou Swytch.

Reply from Swytch
Great service, really handy for access to a UK number when you need one.

Reply from Swytch
Their customer service is amazing! 😊👍Everything was so quick and efficient! Simon from Swytch was responsive and updated me every step of the way. They ported in my number from the UK and it only took a couple days.

Reply from Swytch
I moved overseas but needed to retain my UK mobile number. Swytch has proven to be a great solution......and the customer service for the odd query is extremely quick, friendly and helpful. Thanks!

Reply from Swytch
Very easy to set up. I had some issues as I had previously registered in the past however this was quickly sorted by the great support team. Within a couple of days my existing UK mobile number has now been taken over by Swytch. If you're like me who has multiple phone numbers such as work and personal and are an expat you still want your UK number, this is a great solution as most phones can only have two SIM cards simultaneously active. Great price too.

Reply from Swytch
It does not work.
Most of the times it doesn't connect.
The call just fails does not even go to mailbox. So no chance of calling back.

Reply from Swytch
Super easy to use service, I was slightly overwhelmed trying to work out how to keep my UK number in operation as I moved to Australia (and didn’t want to spend too much) luckily stumbled upon Swytch! Simon has been a great help, quick & clear communication taking me through the port-in process. Couldn’t recommend enough if you’re in a similar situation

Reply from Swytch
Simon could not do enough for us and kept us informed throughout the whole process. 5 star service.

Reply from Swytch
Really great service from Simon. Handled porting mine and my wife's numbers over while we leave the UK for a few year. Great way to secure our numbers while we're gone for a good price.

Reply from Swytch
Great experience and easy way to port in your existing number

Reply from Swytch
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.