I’ve been using Synergy for over three years, and it has consistently lived up to its promises. The experience has been seamless, immediate connections with no issues or bugs. The support team is also... See more
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See what reviewers are saying
fast support response had issue with not being able to connect new computer to two other computers that were already connected with 3.5.1 Lite version. mistakenly thought i am forced to upgrade to... See more
Company replied
I have been using Synergy long time, and happy with its performance. I usually use two pcs at the same time, and sometimes add a linux machine, and my laptop. The program eliminates the need for a c... See more
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I have been using Synergy 3 for a few months and it's been simply amazing. Does the job flawlessly. The support is nothing short of exceptional. I had a little issue with the app, which although not s... See more
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Company details
Written by the company
We are Symless. Our mission is to make life seamless for every multi-device user on the planet.
Contact info
United Kingdom
- service@symless.com
- www.symless.com
4.7
Excellent
341 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super fast customer service
Super fast customer service. Not to mention such a great product in Synergy.
6 January 2021
Unprompted review
Reply from Symless: the company behind Synergy
Hi there!
We are so grateful that you took the time to leave us this review.
It's great to hear you're having a positive experience using Synergy, and we'll pass on your kind words to our Support Team.
Thank you for choosing Synergy!
Many thanks,
The Synergy Team at Symless
The product is really good
The product is really good. Once I got it working, it just works. I am using between 3 Macs - (Big Sur, Mojave, and Catalina). I do admit, the setup required some tinkering initially but was worth it.
1 December 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Brad!
Thank you so much for the review! We really appreciate the feedback.
We know that the current versions of Synergy can be fiddly at times, but this kind of feedback is crucial to improving Synergy 3.
Thank you again for your 5-star review, and thank you for choosing Synergy!
Many thanks,
The Synergy Team at Symless
Reply from Symless: the company behind Synergy
Hi Timo!
Thank you so much for leaving us a review, we really appreciate it.
We're really glad you had a positive experience with our Support Team and that they were able to get you on the right track.
We'll get this fantastic feedback passed on to the Support Team for you!
Many thanks,
The Synergy Team at Symless
Perfect Macs backwards compatibility between an obsolete OS and a more current OS
I needed to share mouse and keyboard between an old MacBookPro (El Capitan 10.11.6) that could not be upgraded both for hardware limits and to keep the current software, and an iMac (Sierra 10.12.6),
The support of Symless Synergy was very ready to help me find the solution with the correct version for backwards compatibility.
Very satisfied with the application (synergy-v1.8.8-stable-MacOSX-x86_64) extremely fast and stable in every switching operation.
The only flaw, a bit confusing setup procedure in some places, but otherwise thank you Synergy!
PS. I don't know what it is like with other OS, but the fact of working with two Macs is brilliantly solved also the WAKE UP of the computer client, simply by setting the remote management between the two Macs
6 November 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Edmondo!
Thank you so much for leaving us a review!
We know that there are users that prefer to run legacy operating systems, which is why we always keep compatible downloads available. So we're glad that you found this useful!
We are working on improving the installation process to make it much more user friendly for the next version of Synergy, so we will use this feedback to help us improve.
We'll get these super positive comments passed onto the Support Team!
Many thanks,
The Synergy Team at Symless
Synergy works great and does exactly what I want
I have a basic license and run synergy server on my MacBook Pro. I run synergy client on an nvidia tx2 dev board and also on a laptop with mint on ubuntu. Synergy works great. Exactly what I want. The mouse and keyboard work fine, copy-n-paste works fine. It's great.
15 October 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Peter,
We are so grateful that you took the time to leave us a 5-star review.
It's really great to hear that you're having a positive experience using Synergy 🎉
If you ever experience any problems with Synergy along the way (which we really hope you don’t) you can always chat with us by raising a support ticket via the Help section on our website.
Thanks for choosing Synergy!
Many thanks,
The Synergy Team at Symless
Never had a chance to try
It's very hard to say anything about the software as I hit the wall just before buying my license. Customer service explained me that even if I'm registered VAT payer I can't have my VATEU number on invoice in case I won't be paying for at least 5 users. I never heard about such policy and I'm pretty sure that it could be even illegal to refuse giving invoice between two companies that are VAT payers. I would definitely recommend to stay away from such dubious company and their products.
5 October 2020
Reply from Symless: the company behind Synergy
Hi Łukasz,
Thank you for taking the time to leave us a review. We really appreciate your feedback.
We initially understood your request that you wanted to purchase Synergy Basic/Pro as a consumer and not as a business. What's important to note is that Synergy Basic and Pro (home users) do not require VAT invoices.
If you are interested in purchasing Synergy Business (for business/work purposes), then we are absolutely legally required to send a VAT invoice assuming your country requires reporting on VAT.
As for your concern about needing to pay for at least 5 users, this is not a requirement for Synergy Business users. We do accommodate for freelance/small business use.
You can take a closer look at our EULA to see if you have any other questions around that, (https://symless.com/legal/eula).
We hope that we can clear this up with you. And as Stefan has suggested, we're happy to jump on a call or continue this conversation via email.
Many thanks,
The Synergy Team at Symless
Absolutely horrible ive tried for a…
Absolutely horrible ive tried for a week to get help setting this crap up. There is no phone number to talk to anyone and emailing them is a nightmare also..I need this for work but am going to have to pay stupid money to geek squad to help me. I SWEAR YOU ARE WASTING YOUR TIME WITH THESE PEOPLE.
16 September 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Kevin,
Thank you for your feedback.
We’re so sorry to hear that this happened. We can explain why this has happened to you.
It seems that there was a misunderstanding with the scheduled call and we cannot apologise enough for the confusion. This was totally our fault, and we’re sorry that we let it happen.
At Symless, we pride ourselves on putting our customers first, and apologize that we let you down. We’re sharing your feedback with our Customer Support Team so that they know what happened, how it affected you, and what can be done to make sure this doesn’t happen again.
We hope you’ll allow us to make it up to you. If you’d like to talk more, please feel free to reach out to our Support Team again via email. We’d love to help fix your problem and talk this through with you to make it right.
Thanks again for the feedback, we really appreciate it!
The Synergy Team at Symless
Love my Synergy
I have been using Synergy for many years. I had a glitch where my Static IP on one computer had changed. I couldn't get a connection with my second computer. I opened a ticket about the auto configure error with Symless and received some suggestion on what to try. That had me up and running in a short time. This happened on a Sunday. Thank you for your support can't live without it.
31 August 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Carey!
Thanks so much for leaving us a 5-star review. We really appreciate it 😊
We're sorry to hear you were having problems, but we're so glad that our Support Team were able to get you on the right track - enjoy using Synergy!
Thank you for your longstanding support!
Many thanks,
The Synergy Team at Symless
Great app
I've used synergy for years and its a great app that does exactly what I need, which is give me the ability to use one keyboard and mouse across multiple computers. The only reason for 4 out of 5 stars is that it does take a bit of savvy to make things work, but i'm talking lower level savvy. This is not the norm, and only happens occasionally. And when you need support, they are ready to help. And the price for what it delivers is a huge value. Great app...!
24 August 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Douglas!
We really appreciate you taking the time to leave us a review.
Our main focus for Synergy 3 is User Experience (UX) as we know that the current versions of Synergy can be fiddly at times for some users. Your feedback is really helpful to us in improving future versions of Synergy.
Although you have the occasional issue, we're glad that you're always able to get back on track with the help of our Support Team.
Thank you for supporting Synergy for so many years!
Many thanks,
The Synergy Team at Symless
Great bit of software…
Great bit of software that does exactly what they say it will. Brilliant support as well.
22 July 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi David!
Thank you so much for leaving us a review, we really appreciate it.
We're really glad you had a positive experience with our Support Team and that they were able to get you on the right track.
We'll get this fantastic feedback passed on to the Support Team for you!
Many thanks,
The Synergy Team at Symless
Reply from Symless: the company behind Synergy
Hi Sergiy!
We are so grateful that you took the time to leave us this 5-star review.
It's really great to hear that you had a positive experience with our Support Team, we'll get this passed on for you 🎉
Thanks for choosing Synergy!
Many thanks,
The Synergy Team at Symless
Good experience with Synergy
I bought Synergy Pro 1 several years ago, to operate my personal Windows laptop using the keyboard and mouse of my Linux work laptop. Now, years later, at this time when I am teleworking because of the appearance of the COVID-19, I use Synergy to be able to use my wife's laptop -- when she is not using it -- as a kind of "second screen": on my computer I open the programs to work and on my wife's computer I open the documentation, web pages that I have to consult, etc.
Because of an error (mine) I thought there was a problem using encrypted communication with TLS, and the support service was quick to help me.
14 July 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi there!
We love hearing from Linux users - thanks for taking the time to leave us a review!
It's really great to hear how people are adapting their use of Synergy during the pandemic, and yours is a very inventive adaptation. Thanks for sharing!
We're glad that you had a positive experience with our Support Team, we'll get this comment passed on for you 😊
Many thanks,
The Synergy Team at Symless
An Essential Software to use with Multiple Systems
I've used Synergy for over 5 years and I've loved using this software (during the first year, I used the older, free versions because I had just graduated from my university and was pinching pennies).
After working in software with multiple OS's (I work on Chromebooks, but I use Windows and Ubuntu daily), I've come to really appreciate being able to seamlessly move back and forth across my laptops and desktops with the keyboard, mouse, and clipboard.
I recommend this software to everyone I work with, as I believe it's essential in any environment that deals with more than a single computer.
13 July 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Casey!
Thank you so much for leaving us a review, we really love hearing from veteran Synergy users!
We're so glad to hear that you're enjoying Synergy, we'll get this feedback passed on to the team for you.
Also, we'd love to see your setup on social media! You can share it with us on Twitter, Facebook and Instagram by tagging @Synergy_App
We really appreciate you recommending us so highly to your colleagues. Thanks again for taking the time to leave us a review!
Many thanks,
The Synergy Team at Symless
Perfect for Streamers!
I am a full time streamer with two computers (one for games / one for the stream) and this makes using both at the same time so easy!
7 July 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi David!
Thank you so much for leaving us a review, we really appreciate it.
Hearing from our gaming community is super exciting for us, so this review is really good to hear! We're so happy that you are loving Synergy, and we'd really love to see what you've done with your setup on social media. You can do this by tagging us @Synergy_App 😊
Thank you for choosing Synergy.
Many thanks,
The Synergy Team at Symless
Love this product and Stefan was so…
Love this product and Stefan was so helpful in assisting with installation.
29 June 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Heidi!
Thanks for taking the time to leave us a review!
We're so glad that you've joined the Synergy community and are loving the product.
We'll pass this on to Stefan for you, he will be delighted to hear this feedback!
Many thanks,
The Synergy Team at Symless
RTFM
I have been a virtual office IT professsional for over 30 years and this is the best multi-screen share tool. No hardware required and if you actually read the manual the install is easy. Problem is IT folks dont RTFM.
29 June 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Aaron!
Thank you so much for leaving us a 5-star review.
We know that our Knowledge Base articles can be very long-winded to some, so we're working on making these a bit more digestible, so that more people can follow it with ease.
But we're so glad that you love Synergy and found the installation easy to do!
Thanks again for taking the time to leave us a review, we really appreciate it!
Many thanks,
The Synergy Team at Symless
great software
great software, really comes in handy an the new version is packed with even more features... I highly recommend this to everyone sitting with multiple computers on their desks...
26 June 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi John!
Thank you so much for the 5-star review and the recommendation, we really appreciate it.
We're so glad to hear that you're enjoying Synergy, we'll get this passed on to the team for you.
If you do experience any more problems using Synergy along the way (which we really hope you don’t) feel free to chat with us again by raising a support ticket.
Many thanks,
The Synergy Team at Symless
Brilliant piece of software
Brilliant piece of software
It enables me to use the same kb mouse between my laptop and my desktop seamlessly.
22 May 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Akshay!
Thank you for choosing Synergy. We really appreciate you taking the time to leave us a review!
It's great to hear that you're enjoying Synergy, I will pass this on to the team.
Also, if you do experience any problems with Synergy along the way (which we really hope you don’t) you can always chat with us by raising a support ticket via the Help section on our website.
Many thanks,
The Synergy Team at Symless
I couldn't work without this great tool
I couldn't work without this great tool. I have 4 computers on my desktop, with 3 PC's and a Mac and Synergy links all of them seamlessly from the same keyboard and mouse without an expensive KVM. It's not a perfect product and has some idiosyncrasies but it works far better than the nearest competitor and the responsive support team make sure you are never stuck long.
The ability to copy from one computer and paste to another is very powerful there is no latency or delay in keyboard strokes and mouse movement when using a wired lan. Definitely recommended
11 May 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi James!
Thanks so much for the 5-star review! We really appreciate it.
We're so glad you were pleased with our customer service - I will certainly pass this onto the team for you. We are working hard to fix any bugs and issues at the moment, so it's really great to hear positive feedback!
If you do experience any more problems using Synergy along the way (which we really hope you don’t) feel free to chat with us again by raising a support ticket.
Many thanks,
The Synergy Team at Symless
Works as advertised
Works as advertised. Able to link two or more computers with the same wireless mouse and keyboard. Had many failed attempts with other products. This works the best. The set up needed a little bit of concentration, but as someone with limited tech skills I was able to it it . Completely satisfied and highly recommend. It is also priced reasonably.
9 May 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Lydia!
Thank you so much for choosing Synergy.
We understand that installation can seem a little technical, that's why we are currently working on creating more detailed explanations and user guides to make the initial installation process a lot easier to understand and follow.
Thank you for recommending us so highly, we really appreciate it!
Many thanks,
The Synergy Team at Symless
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