I’ve been using Synergy for over three years, and it has consistently lived up to its promises. The experience has been seamless, immediate connections with no issues or bugs. The support team is also... See more
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See what reviewers are saying
fast support response had issue with not being able to connect new computer to two other computers that were already connected with 3.5.1 Lite version. mistakenly thought i am forced to upgrade to... See more
Company replied
I have been using Synergy long time, and happy with its performance. I usually use two pcs at the same time, and sometimes add a linux machine, and my laptop. The program eliminates the need for a c... See more
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I have been using Synergy 3 for a few months and it's been simply amazing. Does the job flawlessly. The support is nothing short of exceptional. I had a little issue with the app, which although not s... See more
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Company details
Written by the company
We are Symless. Our mission is to make life seamless for every multi-device user on the planet.
Contact info
United Kingdom
- service@symless.com
- www.symless.com
4.7
Excellent
341 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very good keyboard, mouse & clipboard sharing software
Very good keyboard, mouse & clipboard sharing software.
The team are actively working on resolving bugs, some of which are related to using virtualisation software, e.g. Remote Desktop, which do not process key bindings correctly.
7 May 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Michael!
Thank you so much for taking the time to leave us a review - we really appreciate it!
We're glad you like the software, but as you say, we are currently working hard to resolve bugs and issues that our users are having.
Our users always come first, and information from users like you that are having problems really helps us when investigating and resolving bugs. We are really transparent about our software issues and bugs, which is why we have an issue tracker on GitHub so that our users can see how their problems escalate and evolve: github.com/symless/synergy-core/issues
Thank you for sticking with us while we deal with these issues!
Many thanks,
The Synergy Team at Symless
Excellent service.
The software didn't work as I'd hoped - that was my error, not theirs.
As it is, the refund was uncomplicated and straightforward. Support were polite and efficient - which is something I can't say for every "no quibble" guarantee I've had to argue...
I would use them again without a second thought.
29 April 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Marc!
Thanks for your positive review. We're really sorry that it didn't work out how you'd hoped, but glad you had a positive experience with our Support Team.
If you do find yourself in a situation where you need to use one mouse and keyboard across multiple computers, we'd love to help you out!
Thanks again, and have a great day 😁
The Synergy Team at Symless
Excellent product and service to go…
Excellent product and service to go with it. R tome was faster then I expected, heck it took me longer to let support know of issue was resolved, than them answering my enquiry.
Been using this product synergy for long time, oft was free back when they were starting out and didn't mind paying for what the product gives as features.
18 April 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Kamaljeet,
Thank you for taking the time to review us! We're so glad you were pleased with our customer service - I will certainly pass this onto the team for you.
Also, if you do experience any more problems with Synergy along the way (which we really hope you don’t) you can always chat with us via our website by raising a support ticket.
Thanks again – we really appreciate it!
The Synergy Team at Symless
This product is wonderful
This product is wonderful. I have four systems and the one keyboard and mouse. I will need to work on setting up a new computer and add that to the mix and with the six monitors I use, everything is before me, and I can be much more productive.(yes six, one is attached to a camera for macro work)
18 April 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi there!
Thank you for taking the time to review us! I will pass this onto the team, I'm sure they will be delighted to hear that you are enjoying the product.
We’re always looking at new ways to develop Synergy so I encourage you to join our forums if you haven't already. Here you can interact with our community of other Synergy users and discuss new ideas for the next major version.
Also, if you require any support when setting up your new computer, please contact our Support Team who will be more than happy to help you with this.
Thanks again for taking the time to leave us a review – we really appreciate it!
The Synergy Team at Symless
amazingly easy and seamless.
Bought synergy and was really easy to set up, i was actually surprised. I've been using it for about an hour and it is absolutely seamless. Even though i am using it between mac and windows, it feels amazing to transition the mouse between the screens. totally worth the money, you wont regret it
14 April 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Jon,
Thank you for taking the time to review us! I’m sure that the whole team will be thrilled to hear that you found Synergy so easy to set up.
We’re always looking at ways to develop Synergy to delight our customers so I encourage you to come back and check us out again soon to see what’s new! We’d love to keep in touch with you, so give us a follow on any of our social media and you'll be the first to know about our new releases and features.
Also, if you do experience any problems with Synergy along the way (which we really hope you don’t) you can always chat with us via our website by raising a support ticket via the Help section on our website.
Thanks again – we really appreciate it!
The Synergy Team at Symless
Great product
Great product. Been using this for a long time. The free version from some time ago is probably still floating around the net somewhere, get the new one for all those pesky bug fixes.
17 March 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi there!
Thank you for taking the time to review us!
The free version is still around and is maintained by a community of users, but you're right - it's best to stick with the Symless version to access our Support Team, latest version updates and bug fixes!
Thanks again for your review!
The Synergy Team at Symless
Excellent software!
Great product. Really neat to go from screen to screen on different computers and keep the same mouse and keyboard! Only thing to watch out for is pressing windows key + L to lock as it will lock your host machine. Also I had trouble getting it to work when my work VPN was on, but that laptop is very locked down. Overall great price and piece of software, the support got back to me very quickly (they say 48 hours but it was more like 6, which is great for a basic license).
I was recommended it by an IT friend and since buying it I’ve mentioned it and several other IT nerds have sung its praises.
15 March 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Michael!
Thanks so much for your review, we're really pleased to hear that you are enjoying the product.
As for the slight issues you have experienced, I will gladly pass this onto our team for review. We always appreciate feedback!
Symless saved the day!!
Symless saved the day!! Stefan from Symless provided awesome communication to get me started and I am ready to image computers like crazy :)
4 March 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Eddie!
We love to hear that! I will pass this lovely feedback on to Stefan for you.
Have fun! 🙂
great app and superb service
great app and superb service. had troubles and got help within hoers. just great - ty alot
17 February 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Robert,
Thank you for taking the time to review us! We're so glad you were pleased with our customer service - I will certainly pass this onto the team for you.
Also, if you do experience any more problems with Synergy along the way (which we really hope you don’t) you can always chat with us via our website by raising a support ticket.
Thanks again for taking the time to leave us a review – we really appreciate it!
The Synergy Team at Symless
Excellent service
Excellent service. Very fast response time. Explanations were very succinct and enabled a quick fix of my issue.
14 February 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Greg,
Thanks so much for taking the time to write this review. I’m thrilled to hear that you are happy with the timeliness and ease of our customer service. Here at Symless, we pride ourselves on always putting you, our customer, first, because you play such a huge part in making us who we are.
Also, if you do experience any issues using Synergy along the way (which we really hope you don’t) you can always chat with us via our website by raising a support ticket.
Thanks again for taking the time to leave us a review – we really appreciate it!
The Synergy Team at Symless
Amazing product
Amazing product. I've used it for several years on my Linux/Windows machines, and would highly recommend it to anyone who needs to use multiple computers at once.
12 February 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Alan,
Thank you for taking the time to review and recommend us! We're so happy that you are enjoying the product.
However, we realise that not everything runs perfectly all the time. So if you do experience any problems with Synergy along the way (which we really hope you don’t) you can always chat with us via our website by raising a support ticket.
Thanks again – we really appreciate it!
The Synergy Team at Symless
Exceptional service great product would…
Exceptional service great product would highly recommend!!
2 February 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Michael!
Thank you for leaving us a review and recommending us. We are really glad you loved the service.
Many thanks,
The Synergy Team at Symless
I needed to add a 16th pc to the setup…
I needed to add a 16th pc to the setup and the GUI is limited to 15. Support was great to help me update the config file and showed me how to do this in event I have more to add. They also showed me how to change the layout. The GUI is automatically set to 3 rows, 5 columns. My room is setup with 2 rows, 8 columns. Support helped me change the config file to conform to my setup and my operations people love it now.
29 January 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Mitchell,
Thank you for leaving us a review. 16 PCs is really impressive! We'd love to see your setup on social media!
Our Support Team will be really pleased to hear that you found them so helpful.
Thanks again - we appreciate it!
The Synergy Team at Symless
I tried Synergy because my normal KVM…
I tried Synergy because my normal KVM software (Multiplicity) is Windows only, and I needed something to bridge across Linux (Mint) to Windows 10. Synergy works very well as far as it goes, but some features are not fully available (like copying files via the clipboard, which I really need). There are more features planned for a future upgrade.They actually have a 30-day refund, which is very gracious. Since I abandoned Linux Mint, I no longer need Synergy, and I exercised this offer. The refund was immediate. Excellent service.
27 January 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Peter,
Thank you for your 5-star review!
You'll be pleased to hear that we are currently working on the issues you have mentioned as a priority, which will be available in the new upgrade.
If you do find yourself in a situation where you need to use one mouse and keyboard across multiple computers again, we'd love to help you out!
Thanks again for the review!
The Synergy Team at Symless
Symless synergy solves gaming mouse ROCCAT on linux
Incredible software, it works seamlessly, it also solves a big issue for linux users wanting to use ROCCAT gaming mice on linux, I programmed by buttons in windows and they now work in Linux flawlessly, and its impossible to get the mouse to work with Linux alone eg. without Symless synergy. I also use a LG Oled 65 inch as my monitor where I switch manually between the linux and windows pc, this also works great - and allows me to use the same keyboard and mice with both pc's.
25 January 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi there!
Thank you for your 5-star review, we really appreciate it!
We're really glad to hear how much you're enjoying your configuration, we love hearing from Linux users.
As always, if you ever have any problems please do not hesitate to get in touch with our Support Team. They are on hand 24/7 to help with any issues you may have with the program, but we hope you continue to have a seamless experience using Synergy!
Thanks again for your review!
The Synergy Team at Symless
Poor initial setup, unable to get TLS working, unable to get a refund, misleading refund claims
Initial set up wasn't great, defaulting to a manual set up seems like an oversight. Took a few attempts for the client to finally see the server after finding the automated option.
This then resulted in several TLS errors, due to a lack of SSL certificate. To be fair, they have a help article on this - though it did not help with my situation. After disabling TLS, Synergy actually worked - I could switch between devices easily. But I paid for a secure connection, which didn't work.
After requesting a refund, I was sent to a form. Seems like more leg work, but OK. The website makes note that "There is absolutely no obligation to answer any of the questions." in regards to the refund form, but trying to leave anything blank will result in "You must give information on why you're requesting a refund".
After writing a full explanation, I was then presented with "Your refund could not be processed at this time. Please try again later.", a full waste of my time at this point.
I am now waiting for a response from their customer support. Why they can't just process the refund the first time I asked rather than getting me to jump through a faulty hoop is beyond me. This is why we have software trials.
17 January 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Jake, we are so sorry to hear about your struggles with TLS and the refund form. We discovered a bug in our refund form yesterday, and our support team was unaware of this at the time of replying to your ticket. We are currently working on an urgent solution. For now, your refund has been sent manually by our team. We are also working to fix the TLS bug you mentioned. Please let us know if there's anything further we can do to help and thanks for trying our product.
It’s like having one computer with two…
It’s like having one computer with two monitors simply awesome
17 January 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Bob!
Thank you for your 5-star review.
It's great to hear that you're enjoying Synergy! We'd love to see your setup on social media!
You can share it with us on Twitter, Facebook and Instagram by tagging @Synergy_App
Many thanks,
The Synergy Team at Symless
I was a little worried about buying…
I was a little worried about buying before trying but I took a leap of faith. After installing on my Mac and Win 10 computers it wouldn't work. The Mac side was fine but I got error after error on the Win 10 and was getting frustrated. After looking through the FAQ's and support site I was able to figure out why it didn't work and I'm very happy with the software. I'm amazed how smooth it works compared to other mouse/keyboard sharing software and I tried a bunch.
17 January 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi Lucas,
Thank you for taking the time to share your review.
We are really sorry to hear that your journey with Synergy didn't start off very well, but we're glad our Support Team were able to get you on the right path.
If you ever run into any other issues (which we really hope you don't) our Support Team are always available to give you a helping hand.
Many thanks,
The Synergy Team at Symless
I work on a PC and Mac and wanted to…
I work on a PC and Mac and wanted to use the MAC keyboard and mouse on both monitors. I purchased Symless Synergy 1 which is lifetime and works for my home needs between 2 computers.
After downloading the software on my PC, I had a problem understanding how to make the computers work together. Customer service was a huge help connecting to my computer and getting everything working for me.
Thanks Symless Team
8 January 2020
Unprompted review
Reply from Symless: the company behind Synergy
Hi there,
Thank you for leaving us a review, we really appreciate it!
We are sorry to hear that your journey with Synergy didn't start off great, but we're really glad that our team were able to get you on the right path!
We are currently working on creating more detailed explanations and user guides to make the initial installation process a lot easier to understand and follow.
Thanks again!
The Synergy Team at Symless
I dragged out my old iMac to use as a…
I dragged out my old iMac to use as a monitor for my Macbook and without thoroughly checking that the iMac could be updated proceeded with Synergy. When setting up I realized my iMac was just too old, and I got a refund really quick and easy. I would gladly repurchase should I spring for a larger monitor at some point.
31 December 2019
Unprompted review
Reply from Symless: the company behind Synergy
Hi Ann!
Thank you for choosing Synergy, and thank you for taking the time to leave us a review!
Sometimes things just don't work out, which is exactly the reason why we have our 100% Seamless Guarantee!
You can find out operating systems we currently support via the Help section of our website if you ever decide to repurchase Synergy in the future. We'd love to have you back!
Many thanks,
The Synergy Team at Symless
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