SysinfoTools Software Reviews 267

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer support for being fast, friendly, and professional, often going above and beyond to assist with issues. Many people highlight the efficiency and helpfulness of the staff, noting their patience and expertise in guiding users through processes. The service is frequently described as excellent, with quick response times and effective solutions, even for complex problems. However, some reviewers were not happy with certain products, finding them to have core shortcomings and limited practical use for specific needs. A few other people also felt that response times for tickets or emails were delayed, leading to dissatisfaction with technical support.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, often describing the support staff as... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Consumers find the product to be ambiguous, with some able to get what they need despite issues. However,... See more

Service

Customers had positive experiences with service, often describing it as quick and efficient. Many reviewers... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the immediate and expert... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were looking as a company for a solution to bulk convert single and multi page pdf files to single and multi sheet xlsx files, because non of the software solutions online are working well. The sys... See more

Rated 5 out of 5 stars

EXTREMLY PROFESSIONAL SUPPORT STAFF WHO PROMPTLY AND WITHOUT ANY DELAY HELP AND SUPPORT YOUR PURCHASE FOR THE RIGHT AMOUNT AS IT FITS YOUR BUDGET AND OTHER FINANCIAL CONSTRAINTS. I AM SO VERY GLAD TO... See more

Company replied

Rated 5 out of 5 stars

I had an issue with Hotmail backup tool and the support was great. It had nothing to do with the program at all and the support folks went through everything and explained what the cause was, my anti-... See more

Rated 5 out of 5 stars

I was in a jam - I paid and downloaded the app and needed help. The online support was there immediately and expertly guided my through the process and I got back my 4gig plus of emails and attachm... See more


Company details

  1. Software Vendor
  2. Cloud Computing Service
  3. Computer Software Shop
  4. Data recovery service
  5. Software company

Written by the company

Sysinfo Tools Software is dedicated to offering top-notch data recovery, data migration, and various other services. We've successfully developed over 250 software solutions and continually upgrade them to ensure our customers receive the best possible experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

267 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Helped me with activation very quickly

The sales support was very good. I had reinstall my Windows and the software did not worked anymore requiring to be activated again. The sales team was fast and efficient in providing the necessary info for re-activating the software.

23 August 2024
Unprompted review
Rated 4 out of 5 stars

Initially the activation did not work…

Initially the activation did not work with the version of Hotmail Backup Tool and the download link in the email was for an older version which would not sign into my email. However, the support team satisfactorily provided an outcome that activated the software version that worked with my email. Now I am happy and can back up my email folders.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Exceptionally good tech support.

SysInfoTools provides tech support that can be rarely accoutered. Shubham spent quite a lot of time trying to determine the reason why the duplicate remover did a very good job, but did not generate the output file. He uploaded my PST file, which was huge, with the intention to run the software on this file to determine what has happened. I have never experienced so much dedication of any tech support person to resolve a difficult issue. I am very grateful to Shubham for his help.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT! No money back guarantee. Don't do it!!

This company is a total SCAM. Buyer Beware.
Company will sell you the $39.00 .PST fix and then tell you your file is corrupt and that you need to buy additional software from them that will fix the error. Went to Microsoft and they fixed my errors for no charge and said there was nothing wrong with my file. When I asked for my money back, the refused and I turned them over to my Credit Card company's Legal Department. They should be ashamed. Total scam.

19 March 2024
Unprompted review
Rated 1 out of 5 stars

I purchased VCF to CSV Converter Tool…

I purchased VCF to CSV Converter Tool from SysInfo and it did not work at all. After closing the sfotware, It did no open again sending an Error message "Not ready. Please check Connection".
Support is useless, telling me to open the software which obviously did not work. DON'T WASTE YOUR MONEY!!!!

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Great support

Thanks to the support, in particular to Ankur, for solve my problem about upgrade license.
In this way I'll still use this miracolous tool to convert Mail in other Email formats.
Thanks again to all of SysinfoTools!!!

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Support has been excellent

Support has been excellent. If you have any issues they are very willing to help and work you through them. I am pleased with the software and the company. Highly Recommended.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Tool for a Seamless Conversion!

Recently, I was in dire need of converting my Outlook contacts to Vcards, and SysInfoTools Software came to my rescue. The process was not just straightforward but incredibly time-saving. Instead of fumbling around and wasting hours trying to find a workaround, this software made everything simple and efficient. For anyone looking to perform similar conversions or tasks, I can't recommend SysInfoTools Software enough. A definite must-have in your digital toolkit!

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Reading .dbx files

The program was remarkable in its ability to read 20-year old .dbx files. It will be wonderful to get them in a form that my current email app can work with. Thank to Sysinf Toos' staff.
... Rick

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing software

Amazing software. Tried other brands and they did not work for corrupted NTFS file table. Needed help a couple times, and their customer support chat service was truly outstanding. Advice to users: the process is very slow, so depending on your device, 'group policy' settings, etc. you probably need to turn off certain power saver functions, change power plan, turn off automated windows or other updates, and you might need to use a 'jiggler' to simulate mouse motion to prevent computer from going to sleep. A 2TB hard drive can take over 2 days to analyze in 'deep' mode. If interrupted, the software has to start all over again as there isn't a way to pick up where it left off.

15 September 2023
Unprompted review

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