Went into look at a new car for the wife, was greeted by Matt and Brad who was very helpful and we ended up driving a car away in less than 24 hours, They was very professional and didn’t press us t... See more
Location
Switch locationRavens Way, NN3 9UD Northampton, England, GB
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Geani and Dan h were very helpful when we came to sytner they showed us 2 cars and gave us a test drive they were open and transparent through the whole process We have since put a deposit down... See more
Company replied
From start to finish was such a good service especially the young man called Oliver Turner. Was so lovely and went above and beyond to get us the best deal on our part exchange. We have always had a... See more
Company replied
Matt and Brad were very professional and good with their sales techniques, neither was pushy and they seemed to care and want to help, nothing was too much.
Company details
- Car dealer
- also in
- Used car dealer
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Ravens Way, NN3 9UD, Northampton, England, United Kingdom
4.7
Excellent
3k reviews
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Exceptional Service from Ty. A Car Salesman in a League of His Own
I honestly cannot recommend Ty highly enough. I went with my mother to help her purchase her car, and from our very first conversation right through to completing the purchase, Ty made the entire experience exceptional.
Ty is naturally talented at what he does. He is friendly, polite, patient and exceptionally knowledgeable about his profession. He answered every question we had, explained everything clearly and, importantly, pointed out things we hadn’t even thought of or known to ask about. He made sure we understood everything and that nothing was overlooked.
What really sets Ty apart, though, is the way he treats his customers. There was absolutely no pushing, persuading or rushing at any point. He gave my mother the time and space to make her own decision, while always being there with honest, professional and helpful advice. The whole process was smooth, calm and genuinely stress-free from beginning to end.
Ty is not simply a car salesman. He is someone who genuinely cares about the people he is dealing with and takes pride in making sure they have the right information and feel completely comfortable with their decision. His professionalism, patience, honesty and genuine manner are what set him apart. He doesn’t make you feel like a customer he is trying to sell a car to, he makes you feel like a person he is genuinely trying to help.
Ty is not just a car salesman he is a genuinely exceptional person who happens to be extremely good at selling cars.
We have met and dealt with many car salesmen over the years, but I can honestly say that we have never come across anyone quite like Ty. He is genuinely in a league of his own. His knowledge, patience, professionalism, manners and, most importantly, his genuine approach to people are second to none.
I would also like to mention all the other members of staff we met during our visit. Everyone we encountered was friendly, welcoming, professional and helpful. The overall atmosphere was incredibly positive, and it was clear that customer service was genuinely important throughout the dealership.
The dealership itself was also extremely impressive. The layout was top-spec, modern, spacious and very well thought out, with something to cater for all individuals and a wide range of needs. Everything felt comfortable, accessible and welcoming, which added to what was already an outstanding experience.
Buying a car can sometimes feel stressful or overwhelming, but Ty and the team completely changed that experience for us. My mother felt comfortable, respected and looked after throughout, and that meant a great deal to both of us.
If you are looking for someone who knows his profession inside out, listens to his customers, explains everything properly and allows you to make your own decision without any pressure whatsoever, I would wholeheartedly recommend Ty.
An absolute credit to the dealership and, without question, one of the best car salesmen we have ever had the pleasure of dealing with.
Thank you, Ty, and thank you to the entire team, for making my mother’s car-buying experience such a smooth, peaceful and genuinely enjoyable one. Outstanding service from start to finish.
26 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you so much for your kind and thoughtful words. We’re delighted to hear that Ty, and the entire team, made your mother’s car-buying experience so enjoyable and stress-free. It means a great deal to know our commitment to friendly, patient, and professional service truly stood out. Your recommendation is greatly appreciated, and we’re thrilled that you felt comfortable and well supported throughout. We look forward to welcoming you both again in the future. Many thanks once again.
Top notch service
Had a recent bad purchase from a different dealer leaving me quite out of pocket, sytner went out of Thier way to give me the best deal possible on my new motor, and even sorted out and issue that arose within a week of having the vehicle, it says sorted and fixed at Thier expenses, with zero quarrels. The team were very helpful, particularly Oliver and Nicola.
26 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you, Dave, for sharing your positive experience with Sytner Select Northampton. We’re delighted to hear Oliver and Nicola were so helpful and that your concerns were resolved swiftly and without any fuss. It means a great deal to us that we could provide you with the best possible deal and support following your previous difficulties. Your kind words are greatly appreciated, and we’re pleased to have restored your confidence in purchasing a vehicle with us. Wishing you many enjoyable miles ahead!
We had the pleasure of Sam and Rooney…
We had the pleasure of Sam and Rooney looking after us. They were very helpful and everything went very smoothly. Would definitely recommend
25 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Jeanne, Thank you very much for your kind words. We are delighted to hear that Sam and Rooney provided you with such helpful and smooth service during your visit. Your recommendation means a great deal to us and reflects the commitment our team has to ensuring a positive experience for everyone. It was a genuine pleasure to assist you, and we hope to have the opportunity to welcome you back to Sytner Select Northampton in the future. Best wishes, The Sytner Select Northampton Team
Great service
Great service, very helpful Sam and Rooney could not do enough of us. Made the experience very stress free.
25 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Daniel, Thank you very much for your kind words. We are delighted to hear that Sam and Rooney provided such helpful and attentive service, making your experience completely stress-free. It’s wonderful to know our team made a positive impression and ensured everything ran smoothly for you. Your feedback is greatly appreciated, and we hope to have the pleasure of assisting you again in the future. Thanks once again for choosing Sytner Select Northampton. Best regards, The Sytner Select Northampton Team
The waiting time is much longer
The waiting time is much longer, I went there at 8 a.m., i had an appointment at 8:30 a.m., they told me on the phone the day before that they would prioritize me and make fast because I had commitments,and it didn't go like this, I ended up at 12 o'clock, for a simply changing a valve to the tier. That's too much waiting for such a small job.
21 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Sandra, We sincerely apologise for the delay you experienced during your recent visit. We appreciate how frustrating waiting for several hours can be, especially when you have prior commitments. Your feedback is important to us, and we understand your disappointment regarding the waiting time for such a minor task. Please be assured that we take all comments seriously and strive to improve our service to better meet our customers’ expectations in the future. Kind regards, Sytner Select Northampton
Ollie and Euan were brilliant
Ollie and Euan were brilliant, helped us find an amazing car and provided amazing service, thanks both!
22 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Beverley, thank you ever so much for your wonderful feedback. We’re thrilled to hear that Ollie and Euan were able to assist you in finding the perfect car and that their service met your expectations. It’s always a pleasure to hear such positive comments, and we’ll be sure to pass your kind words on to them. Your support means a great deal to us, and we hope you continue to enjoy your new car. Thanks again for choosing Sytner Select Northampton.
Very helpful would definitely recommend
Very helpful would definitely recommend
22 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Gary, Thank you ever so much for your kind words and recommendation. We're delighted to hear you found our team very helpful during your experience with Sytner Select Northampton. It’s always a pleasure to know our efforts to provide excellent service are appreciated by our customers. Should you require any assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back again soon. Best wishes, The Sytner Select Northampton Team
Sam and Arunas could not have been more…
Sam and Arunas could not have been more helpful. Buying an RS6 is a great experience made even better with the great service we received.
21 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Victoria, thank you so much for your wonderful review. We are delighted to hear that Sam and Arunas were able to assist you so effectively and that buying your RS6 was such a positive experience. It’s always our aim to provide outstanding service and ensure our customers feel valued throughout their journey. Your kind words mean a great deal to the team here at Sytner Select Northampton. We hope you enjoy every mile in your new car!
Sam did a fantastic job in being open…
Sam did a fantastic job in being open and honest about our car buying experience.
Thankyou Sam.
21 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you, Garry, for your kind words and for taking the time to share your experience with Sam at Sytner Select Northampton. We are delighted to hear that Sam’s honesty and openness made your car buying experience a positive one. It means a great deal to us that our team can provide such a trustworthy and straightforward service. Your feedback is truly appreciated, and we hope you enjoy your new vehicle for many miles to come. Thank you once again.
Nikki and Christiana are invaluable to the team
Nikki and Christiana in the service team know how to get the job done that's all I can say. From a terrible experience with the sales team, they sorted all of our concerns, took back the car to be detailed and (actually) coated with guardx all within 24 hours - with smiles on the faces and great banter! Couldn't be more grateful that they turned a month of stress into a moment to finally celebrate my partners new car.
Service team 100/5
Sales team 2/5
20 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you for sharing your experience with us. We are delighted to hear that Nikki and Christiana in the service team were able to turn a difficult situation around and provide the excellent care and attention you deserved. It’s wonderful that they managed to resolve your concerns promptly and with such positivity. We truly appreciate your honest feedback and are grateful that, despite earlier issues, your partner’s new car purchase ended on a high note worth celebrating.
Chris
Chris. Has been super helpful today, a great guy and will be happy to go back and buy from him as he totally understood our needs and budget
19 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you so much, James, for your kind words. We’re delighted to hear that Chris was able to assist you so effectively and that he took the time to fully understand your needs and budget. It’s wonderful to know that your experience was a positive one and that you would be happy to return. We truly appreciate your support and look forward to welcoming you back in the future. Thanks again for choosing Sytner Select Northampton.
Alfie did a great job looking after me
Alfie did a great job looking after me
19 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you very much for your kind words. We’re delighted to hear that Alfie provided you with excellent care during your visit. It’s always our aim to offer a personalised and attentive service to all our customers. Your positive feedback is greatly appreciated and shared with the team. If you ever need any further assistance or advice, please don’t hesitate to get in touch. We look forward to welcoming you back to Sytner Select Northampton in the future.
Fantastic service throughout both…
Fantastic service throughout both visits from Euan and Tyrke. Great experience Thankyou
19 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Rebecca, Thank you ever so much for your fantastic review. We are delighted to hear that both Euan and Tyrke provided you with such excellent service during your visits. It means a great deal to us to know you had a great experience with Sytner Select Northampton. Your kind words are truly appreciated, and we hope to continue exceeding your expectations in the future. Thank you once again for taking the time to share your feedback. Best wishes, The Sytner Select Northampton Team
Car purchase
Chris made the process very simple with clear explanations. He was very accommodating for my mother’s disability.
17 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you very much for your kind words. We are delighted to hear that Chris made the process straightforward and provided clear explanations throughout. It is important to us that all our customers feel comfortable and well supported, especially when accommodating individual needs such as your mother’s disability. Your feedback means a great deal, and we truly appreciate you taking the time to share your experience with Sytner Select Northampton. We hope to assist you again in the future.
BMW X3 deal went smoothly
BMW X3 deal went smoothly.
A sales person Bradley went above and beyond with not only provided us coffees but also knockdown few hundred from the final value of the vehicle. Top man
17 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you, Adwin, for your fantastic 5-star review. We’re delighted to hear that Bradley provided excellent service and made your BMW X3 purchase a smooth and enjoyable experience. It’s wonderful to know he went above and beyond with the little extra touches, like offering refreshments and helping with the final price. Your kind words truly mean a lot to us and to Bradley. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.
Dan K was a delight
Dan K was a delight. He is so enthusiastic and guided us through finding my Mom’s ideal car smoothly. We had a good laugh and a great service. I will be back to get my first car here because of him.
17 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you so much, Alicia, for your wonderful kind words. We’re delighted to hear that Dan provided such an enthusiastic and enjoyable experience while helping find your Mum’s ideal car. It’s lovely to know that the whole process was smooth and filled with laughter. We truly appreciate your support and look forward to welcoming you back when you come to choose your first car. Wishing you all the best and many happy journeys ahead!
First time buyer
First time buyer. Showed around by Tyreke. Absolutely brilliant, very reassuring and had a great conversation . Top man 👍🏼👍🏼😎
15 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Thank you so much, Rhys, for your kind words. We’re delighted to hear that Tyreke made your first buying experience so positive and reassuring. It’s great to know you enjoyed the conversation and felt well looked after throughout. Your support means a lot to us, and we hope you’re thrilled with your new purchase. Should you ever need anything in the future, we’re here to help. Thanks again for choosing Sytner Select Northampton!
I very professional and enjoyable…
I very professional and enjoyable experience. The initial representative was well informed, engaging, courteous and humerous. The administration process was good. My ony slight gripe is that there was less than alitre of diesel in the car when i received it.
7 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Ken, thank you very much for your kind words and positive feedback. We’re delighted to hear that your experience with our representative was both professional and enjoyable, and that the administration process met your expectations. We sincerely apologise for the oversight regarding the diesel level in the car upon collection. Your comments are greatly appreciated and help us to continually improve. We hope you enjoy your vehicle and look forward to welcoming you again in the future. Best wishes from all at Sytner Select Northampton.
Excellent customer service from Harvey…
Excellent customer service from Harvey and Alex. Such great gentlemen. Overall great experience and definitely would recommend to everyone.
15 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Christian, Thank you ever so much for your kind words and for taking the time to share your experience with Harvey and Alex at Sytner Select Northampton. We are delighted to hear that their excellent customer service and professionalism made your visit a positive one. It is wonderful to know you would recommend us to others. Your support truly means a lot, and we look forward to welcoming you back in the future. Kind regards, The Sytner Select Northampton Team
Dan K
Dan K , thank you for helping us to buy our cars !
You are amazing!
Happy to recommend it to my friend's!
15 August 2026
Unprompted review
Reply from Sytner Group - Sytner Select Northampton
Dear Anamaria, Thank you ever so much for your kind words and fantastic recommendation. Dan K is delighted to have helped you find the perfect cars, and your happiness means a great deal to us. It’s always a pleasure to provide excellent service and ensure our customers feel valued. We truly appreciate you sharing your positive experience with your friends. Wishing you many joyful journeys ahead in your new vehicles. Thank you once again for choosing Sytner Select Northampton! Best wishes, The Sytner Select Northampton Team
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