Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us t... See more
Company replied
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Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us t... See more
Company replied
PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... See more
Came to wakefield branch today to look at with the prospect of purchasing a car. Ryan was our sales guy. Very helpful, pleasant, polite, patient and professional throughout.
Company replied
Brilliant and professional service from Kyle and Luke. Having experienced some tech issues making payment both helped out and were so patient. We were fully informed about the car and any extras we... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
325 Barnsley Road, WF2 6EH, Wakefield,, United Kingdom
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Absolutely brilliant service from usman from the time I test drove the car until the sale was completed...100%

Reply from Sytner Group - Sytner Select Wakefield
Really had a good experience buying my car through sytner, Israr helped alot

Reply from Sytner Group - Sytner Select Wakefield
Good service from Manager to sales man Movs and Kyle

Reply from Sytner Group - Sytner Select Wakefield
Muhibur was very attentive and had excellent customer service skills. He made us feel extremely welcome and went out of his way to help and provide the top quality service we recieved. Fully recommend Muhibur to anyone. Thanks for everything.

Reply from Sytner Group - Sytner Select Wakefield
Just purchased a vehicle through sytner with the lovely Emily.
Nice experience professional and friendly.
Emily looked after us through the experience and we are pleased with our Golf Gti.
Many thanks Deb and Rob Sunderland

Reply from Sytner Group - Sytner Select Wakefield
Me and my Husband bought a car from Wakefield depot today, customer service was great. Benjamin was very friendly and happy to help with any questions. Everything clearly spoken about and understanding of all the documents. Tyler who authorised everything was very helpful and sorted a good deal what worked for us. Overall good service, happy and hopefully many years we will enjoy the car.

Reply from Sytner Group - Sytner Select Wakefield
I walked in just to window shop cars and met Israr who was absolutely helpful. He’s good at what he does and I thank him for helping me with the right car

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Yvonne & Will were so helpful and not typical pushy car sales people. I felt they genuinely wanted to give what works for me. Having been to other car sales courts before, the service was excellent. They prepared the car exactly as requested and follow ups to check everything. I would definitely recommend and the whole experience was a pleasure!

Reply from Sytner Group - Sytner Select Wakefield
Mobs & Paul Moore have given top service from start to finish. Highly recommended

Reply from Sytner Group - Sytner Select Wakefield
Great experience of buying a car made to feel very comfortable and salesman israr was brilliant.

Reply from Sytner Group - Sytner Select Wakefield
If it was possible I’d give 0 stars. I reserved an Audi A7 for £99 without doing any prior checks as I thought Sytner Select would be a reputable car dealer. Upon doing further checks I found out the car had front end damage and there was mileage discrepancies. I then decided to give them a ring and they said they would refund my money. I was told it would take up to 5 working days, this was requested on 28th of January 2026 and I still haven’t received my refund. I have been calling every other day and every time I get told that it has been processed which is obviously a lie. The sales person I have been dealing with is Camron, he was happy to help when I showed interest in the car but since I want my money back that help has been non existent. I have been lied to and no one can take accountability for the matter. £99 might not seem like much but why are they holding onto my money? The only reason I’m writing this review is because I know they’ll finally get on it. Please do your car checks before reserving and don’t blindly trust big car dealers like I did. Sytner Select Wakefield, can you hurry up and give my money back?

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Israr was a very helpful, knowledgable and pleasant person to deal with.

Reply from Sytner Group - Sytner Select Wakefield
Excellent service, very efficient, super helpful and really understand and care about the cars and want to make sure they find good homes! In particular thanks to Harry, Emily and Richard.
James (London)

Reply from Sytner Group - Sytner Select Wakefield
Great communication with Ryan the Salesperson at Sytner Wakefield . Really knowledgeable about both cars we test drove. Absolutely no high pressure sales tactics, just total honesty throughout which shone through. Will definitely go back to Ryan for our next car/van.

Reply from Sytner Group - Sytner Select Wakefield

Reply from Sytner Group - Sytner Select Wakefield
Very informative staff - especially Yvonne- who was keen to ensure we had all the information we needed. Everyone welcoming and polite. Very happy with the service from start to finish!

Reply from Sytner Group - Sytner Select Wakefield
Really helpful staff. Well looked after by Gareth, Dan and Joe. Easy process from start to finish. Thanks lads

Reply from Sytner Group - Sytner Select Wakefield
It was pleasure dealing with Sytner select.Thanks to Lilli , Paul and Munibur for making entire process efficient and stress-free, which I truly appreciated.

Reply from Sytner Group - Sytner Select Wakefield
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