The service receptionist - Megan went out of her way to keep me informed of the progress of my service visit. The brake pad change took just over 90 minutes and that included a car wash. Very efficien... See more
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The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... See more
Company replied
Even though I never went through with the purchase, the team at MINI were incredible, finding deals that fit my requests, making the impossible possible. I was looked after by Sophia, an incredible em... See more
Company replied
I recently sold my Mini Countryman to Sytner Group via Motorway. I dealt with Chris Buss and the whole process was straightforward, efficient and ran like clockwork. It was also a pleasure to deal wit... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
478 Bath Rd, SL1 6BB, Slough, United Kingdom
- 01628 550400
4.9
Excellent
280 reviews
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Excellent service
From the moment I stepped into the showroom I was greeted by friendly staff. I met with one of the consultants who really took the time to understand my needs and my financial situation. I was not pressured or rushed to make a decision, I was given several options to consider that suited my needs. I purchased a car and the whole process was problem free and simple. The sales consultant kept me updated on estimated arrival time on my new car. When I went to collect my vehicle again I was greeted by friendly staff and was offered a beverage. The process again was simple and problem free. Mini really do go the extra mile and have amazing customer service. If anyone is looking for a new car. I would highly recommend them.
23 December 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Miss Charles, thank you for your 5 star TrustPilot review and your great comments about your experience with our team! Thanks again, Louise Schembri, Head of Business.
Excellent customer service
Welcoming, friendly and knowledgeable . Excellent customer service, regular. communication throughout. Smooth process start to finish. Would highly recommend.
19 December 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Clare, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with our team. Thanks again, Louise Schembri, Head of Business.
A great experience.
Great team from start to finish and a lovely handover making the whole process memorable and special. Well done and thank you.
15 December 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Kevin, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with our team. Thanks again, Louise Schembri, Head of Business Sytner MINI Slough.
Delivery was a bit of a let down
This is my 2nd Mini bought from Sytner Slough. Ashley has always been very helpful and knowledgeable throughout both purchases. The only reason I didn’t give 5 stars was that I felt they weren’t very flexible on collection times and dates. Overall, very pleased and would definitely recommend.
14 December 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Jane, thank you for completing a TrustPilot review and for your lovely comments about your experience with Ashley McLean. I will feed back your comments about flexibility on the collection times and dates, so we can avoid this happening again. Thanks again, Louise Schembri, Head of Business Sytner MINI Slough.
Mini purchase
I recently signed up for a leasing/purchasing contract at Mini in Slough, it was a recommendation from a friend and the experience was the very best I have received as yet. Ash was my sale contact, she was clear and concise and managed my expectations well in difficult circumstances of long delivery timings. I would certainly recommend to other friends without a doubt. Professional service delivered from outset to the arrival and collection of my new car, Ash was a delight to deal with. Thank you. Louise Palmer
6 December 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Mrs Palmer, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with Ash Peterson; she will be delighted to read them too. Thanks again, Louise Schembri, Head of Business.
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Carol, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with our team. Thanks again, Louise Schembri, Head of Business.
Wonderful experience at the end.Callum…
Wonderful experience at the end.Callum and Jaz went out there way to assist us and making it possible for us to get our car on time definitely recommended
10/10
1 December 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Ujjwal, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with Callum Willerton & Jas Brar; they will both be delighted!. Thanks again, Louise Schembri, Head of Business.
Excellent service from salesman Ashley
24 November 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Roger, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with Ashley McLean; I know he will be delighted! Thanks again, Louise Schembri, Head of Business.
The service I received from Amelia at…
The service I received from Amelia at Mini Slough was brilliant. I’m a first time mini buyer and I could not have asked for better. Customer service was brilliant from start to finish and glad I made the choice to buy from this centre.
17 November 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Ms Campbell, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with Amelia Goater; I know she will be delighted to read them. Thanks again, Louise Schembri, Head of Business.
EXCELLENT SALESMAN - Nick Faulkner
Nick Faulkner the salesman was excellent and so was Robin Chapman who followed up on a query I had. Really didn't like the hard sell from a 'business manager' who swooped in and treated me like I was financially inept.
6 November 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Ms Kendall, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with Nick Faulkner & Robin Chapman; they will be delighted to have been mentioned. Thanks again, Louise Schembri, Head of Business Sytner MINI Slough.
Great service
Great service from Alanah at Sytner Slough Mini from start to finish. Thank you.
5 November 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Dr Millard, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with Alanah Antinoro; she will be delighted! Thanks again, Louise Schembri, Head of Business Sytner MINI Slough.
Professional
Professional, Informative, efficient and reliable. An enjoyable buying/selling experience.
30 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon, thank you for completing a 5 star TrustPilot review and for your lovely comments about your experience with our team. Thanks again, Louise Schembri, Head of Business.
Car well price
Car well price. Sales pitch considered and not patronising. Very good people.
23 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Nick, thank you for leaving us a 5 star TrustPilot review and for your great comments about our Centre and team; it means a lot. Kind regards Louise Schembri Head of Business MINI Slough
We came to just get the information…
We came to just get the information about mini and mr Nic has given a fantastic service and convinced us to buy a car. He was proper professional
19 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Jeyathas, thank you for leaving us a 5 star TrustPilot review. Your comments about your experience with Nicholas Faulkner are wonderful and I know he will be particularly delighted. Thank you again and enjoy your new MINI . Kind regards Louise Schembri Head of Business MINI Slough
It was an absolute pleasure to buy my…
It was an absolute pleasure to buy my new car from Sytner Slough, George Marsh and Robin Chapman were extremely helpful and kept me updated at every stage of the process. I was super excited to collect it on day of handover and have not been disappointed with my decision to purchase. Would highly recommend Mini Slough to friends and family.
18 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Miss Canitr, thank you for leaving us a 5 star TrustPilot review and for your wonderful comments about your buying experience with George Marsh & Robin Chapman. Enjoy your new MINI! Kind regards Louise Schembri Head of Business MINI Slough
Dealing with Ash was an absolute pleasure!
Dealing with Ash was an absolute pleasure from start to finish. I called with a new car enquiry on a Saturday afternoon and drove away with the car that I was interested in on the following Thursday with minimal fuss and bureaucracy. I wasn’t too interested in a handover but Ash went out of her way to make it a special and informative process. Many thanks - really enjoying the new mini convertible!!!!
14 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Mr Brown, thank you for leaving us a 5 star TrustPilot review. Your comments about your experience with Ash are wonderful and I know she will be particularly delighted. Thank you again and enjoy your new MINI Convertible! Kind regards Louise Schembri Head of Business MINI Slough
We travelled along way to see our mini…
We travelled along way to see our mini Countryman, all the staff who dealt with us were excellent at Slough mini, top mark for the sales name callum.
7 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Mr Hemmington, thank you for leaving us a 5 star TrustPilot review. Your comments about your experience with Callum Willerton are wonderful and I know he will be particularly delighted. Thank you again and enjoy your new MINI Countryman. Kind regards Louise Schembri Head of Business MINI Slough
Ash had a warm welcoming smile & very helpful
Ash was very helpful, understanding & quickly answered questions we asked with a warm smile.
2 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Joy, thank you for leaving us a 5 star TrustPilot review. Your comments about your experience with Ash Peterson are wonderful and I know she will be particularly delighted. Thank you again and enjoy your new MINI. Kind regards Louise Schembri Head of Business MINI Slough
Recently purchased a car from Sytner…
Recently purchased a car from Sytner Slough Mini.
Nikki was excellent, good communication and very helpful and informative throughout the process.
2 October 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Jayne, thank you for leaving us a 5 star TrustPilot review. Your comments about your experience with Nikki Badhan are great and I know she will be particularly delighted. Thank you again and enjoy your new MINI. Kind regards Louise Schembri Head of Business MINI Slough
Initial enquiry handled very well by…
Initial enquiry handled very well by Rory and everything was seamlessly smooth
24 September 2021
Reply from Sytner Group - Sytner Slough MINI
Good afternoon Giles, thank you for leaving us a 5 star TrustPilot review. Your comments about your experience with Rory Turber are wonderful and I know he will be particularly delighted. Thank you again and enjoy your new MINI. Kind regards Louise Schembri Head of Business MINI Slough
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