While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 24 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently found that products arrived exactly as described and looked as expected, appreciating the balance between style and function. Many praised the quality, noting items felt solid, well-finished, and comfortable, often enhancing their living spaces with good design. The packaging was consistently neat and protective, ensuring items arrived securely and undamaged, with functionality often performing as needed. However, some people mentioned dissatisfaction with product accuracy and quality. They reported that certain items did not match their online descriptions or appeared to be of poor quality upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and appearance, noting that items often arrive... See more

Quality

Customers consistently note positive experiences with quality, often praising items for feeling sturdy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery stayed within the estimated timeframe. Everything was packed neatly and arrived exactly as described.

Rated 5 out of 5 stars

The wireless earbuds have become part of my daily routine. Battery life has been better than I expected.

Rated 5 out of 5 stars

I ordered a small decorative piece along with a floor lamp for my living room. Both arrived safely and looked exactly as expected. The lamp in particular changed the atmosphere of the room more than I... See more

Rated 5 out of 5 stars

Some products focus too much on looks, but this one feels practical first. The lamp gives off a pleasant light and does exactly what I need it to do. The design is attractive without being distracting... See more


Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(65)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

practical without feeling boring

Some products focus too much on looks, but this one feels practical first. The lamp gives off a pleasant light and does exactly what I need it to do. The design is attractive without being distracting. Happy with the balance between style and function.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

changed the room more than expected

I ordered a small decorative piece along with a floor lamp for my living room. Both arrived safely and looked exactly as expected. The lamp in particular changed the atmosphere of the room more than I thought it would. It adds warmth without drawing too much attention to itself.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

AVOID TAAVITA

If I could, I’d give 0 stars !
The wreaths are an embarrassment! I will not hang it on my door! The photograph on the website looks like a beautiful wreath, what I got is flat and extremely disappointing - especially for the exorbitant price I paid. Looking back at the website, there’s NO WAY what I got is what was pictured.
Be assured that I will let everyone I know to BOYCOTT this company.
This was supposedly shipped on May 1 and I just got it today May 19!!!
I emailed customer service several times and never got an answer until I used vile language.🤬
I will never order from a company again until I read the reviews !!!

19 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE ANYTHING FROM TAAVITA

DO NOT PURCHASE ANYTHING FROM TAAVITA, THEY ARE SCAMMERS.
This is the worst company i have ever dealt with.
I ordered a Energy Efficient Wall Décor $147.95 back in February. First i received a very small parcel Artificial Vine String Lights, Battery Powered Warm White Leaf Garland Lights that weighed 0.05kg which was not what i ordered. After emailing them numerous times and sending not only photos of the small package but confirmation from Australia Post advising what delivered they said they would resend. Well they sent the same small parcel again. I have been in constant contact via email sending photos and confirmation of what they had sent both times. They refuse to refund my money and keep advising i can get discount of % of next sale.
PLEASE DO NOT PURCHASE ANYTHING FROM TAAVITA IT IS A TOTAL SCAM

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous and disappointing experience…

Horrendous and disappointing experience - Taavita don't even deserve 1 star. Please do not use this poor example of a 'home furnishing' company. I spent $180 on a wall hook rack and what arrived can only be described as something Temu wouldn't even be proud of and worse still, not even the product I ordered. In order for me to receive the correct product, I had to pay to return the pathetic excuse of a wall hook rack to China (China...what a surprise....) and there were no guarantees the product was in stock. This business exists knowingly to sell crap quality products to people and to deliberately mislead them about the quality. Worst still, they know most people won't have the time, patience or tolerance to arrange to return their faulty products to China. The cost to return their product costs more than the product is worth.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Paid $150 for a wall piece received…

Paid $150 for a wall piece received something that isn’t worth $2
Wish I had read the reviews first prior to buying

Will only offer 10% refund is that a joke ?

This is a scam... products are Temu quality at a high price tag.

Product descriptions are inaccurate!!!!!

Quality unbelievably poor.

Stay away people do not buy from Taavita

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely the worse service I've ever…

Absolutely the worse service I've ever received from an online order, EVER. Do not buy from them. I purchased a 24 piece cutlery set. 4 weeks later I received 8 individual pieces of cutlery. Over 2 months later I've still not received what I ordered and they claim it's been delivered. Their customer service advises I should "check it's not been hidden or misplaced somewhere around the delivery location". What a joke.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered a 24 piece cutlery set. They only sent me 4. When I emailed they said they would send the rest which I would follow up with and they would say it’s been delivered and give me a dodgy tracking code. They did this 3 times. Nothing ever arrived.

3 March 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, dont buy anything its all a scam. They have stollen pictures from somewhere and after months of shipping send you crap that is broken and not what you ordered. They refuse to refund. Its all crappy knock offs from China that are UNSAFE! Do not install in your home unless you want it to burn down.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

The products I ordered were not what I…

The products I ordered were not what I received! They then tried to charge me to return them and a 10% restocking fee. Absolute horrendous! I wish I had read the reviews from this company before I purchased it. Disgusting customer service! False advertising! Company is a complete SCAM!!!!!!!

7 March 2025
Unprompted review
Rated 1 out of 5 stars

ZERO STAR

If there was a zero star I would give it to them.
I ordered a gold abstract sculpture costing me AUD$79.95 plus AUD$2.80 for an international transaction.
The product I received was nothing like the advertised one. I will be throwing in the garbage because thats where it belongs.
How can these people do this.
This is a total scam, don’t waste your money.
So very disappointing. I’ve asked for my money back but I doubt very much I will be getting it back.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

False Advertising!!!

I made the stupid mistake of checking the reviews after purchasing from this website! The website looked good so I thought they were legit. My order took 2 weeks to arrive and when it did I already knew it was going to be a disaster because of the packaging. They clearly drop ship and don’t care what you’re getting as long as they’re getting paid so DO NOT waste your money and purchase anything from this website. I purchased a medium merino wool blanket for $139.95 and I got an ugly synthetic piece of crap instead. The colour was totally off and the material looks and feels like it’s about to fall apart.
When I emailed customer service and told them I wasn’t satisfied with the product they offered to give me a full refund once ‘their warehouse’ in China receives the return. Shipping to China is at my own expense of course.
The other option they gave me was to keep the item and they will ‘refund’ me 10% of the item meaning I get back $14 AUD. What a joke! I wouldn’t even pay $2 for it.
Taavita I’m so disappointed in your false advertising. You clearly don’t care what you are selling as long as you are making a lot of profit from it.
People do not waste your time and money purchasing from this website!!

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Big Mess-Around

Ordered a clothing rack. They sent an email saying they were cancelling my order. I emailed them to query this, then they sent an email confirming that they'll send it once it's in stock. I received 5 more email updates on the progress of my order. After 2 months, I emailed them to ask where it is, only for Taavita to inform me that they cancelled my order 2 months ago.

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Completely shit

Completely shit from customer service to product quality. I spent $50 on a lamp that looks like it should have cost me 80 cents. Go get a refund they say to send it back to china which will cost ME $40. Utterly garbage.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Received the water fountain. Absolutely rubbish. Plastic, tacky and sharp edges. It was damaged, scratched and the pebbles were a choking hazard with no warning.
They would not issue a refund or let me send it back. They sent out another one after I asked for a refund. I do not want another one. I wouldnt give this to anyone. I am so sick of these companies that don't practice basic consumer laws. Very unhappy.

1 April 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look