Tahoe Mountain Sports Reviews 

245
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought from Tahoe Mountain Sports because of their very competitive pricing (not realizing I'd also get a free pair of very cool socks in the process). When my jacket arrived, I had a size concern a... See more

Rated 5 out of 5 stars

Wonderful doing business with TMS. Their website is easy to navigate, secure and a pleasure. Shipping was much faster than I thought, especially for me being on the other side of the country from them... See more

Rated 5 out of 5 stars

I've been shopping at Tahoe Mountain Sports for over a year now and their selection is still growing! It's a cool little sports shop right in my back yard. I told my girlfriend about their clothing... See more

Rated 5 out of 5 stars

Just wonderful! I needed a product to arrive to Toronto over the weekend, and no other company online had offered to help me arrange a fast shipping that same day a via online support chat. Tahoe MS d... See more

Company details

  1. Camping Shop
  2. Hobby shop

Information provided by various external sources

Tahoe Mountain Sports offers outdoor gear, clothing, footwear, and backcountry equipment with free shipping in the contiguous US on all orders over $99. Check out our great selection of Patagonia, Mammut, Icebreaker, Deuter, Kuhl, Merrell, Smith Optics, Dakine and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(245)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and fast shipping

Great customer service and help prior to the purchase both over the phone and through their online chat feature. Bag shipped the same day. Would definitely buy from Tahoe Mountain Sports again.

15 June 2014
Unprompted review
Rated 4 out of 5 stars

Good price, quick shipping and an overall easy transaction.

Everything in the whole process went very smoothly. The website was easy to use, discs were fairly priced and they were immediately shipped. Would definitely purchase here again!

When the box arrived, I was a little worried that my discs may have been damaged during the shipping process. Upon opening the damaged box, I was happy to see the discs were fine. I may suggest using a different size box in the future when sending out orders such as mine (5 discs). Again, there were no problems, but I could potentially see where there could be problems in the future.

16 May 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Products & Customer Service

I was surprised that was able to buy products from this company at a lower cost than Amazon and anywhere else I looked.

The one time I contacted customer service I received a prompt response and was very satisfied with the transaction/conclusion.

I have bookmarked Tahoe Mountain Sports because I am sure I will continue to buy things from them.

11 May 2014
Unprompted review
Rated 2 out of 5 stars

Ordered item shown in stock only to find out item was out of stock; not good

inventory system needs attention or I T org. Why let someone order an item that is out of stock?

11 May 2014
Unprompted review
Tahoe Mountain Sports logo

Reply from Tahoe Mountain Sports

Our website keeps real-time inventory of our cproduct selection, but sometimes there are small discrepancies in the actual quantity available. We're sorry to disappoint you, but please understand that we never intend to mislead anyone.

One out of every few hundred orders include a product that we can't find and ship. Sometimes a product gets stolen from our physical store or we make a data entry mistake. Outside of the occasional discrepancy the website's inventory is 99+% accurate.

Please contact us if there is anything we can do to restore your faith in doing business with us. We really do aim to please but we're only human and mistakes can happen.

Rated 5 out of 5 stars

I will purchase from them again

I received the item much faster than expected and the price was great. I got exactly what I ordered in perfect shape. Couldn't be happier about the excellent service.

Many thanks

7 May 2014
Unprompted review
Rated 5 out of 5 stars

Excellent shopping experience.

Tahoe Mountain Sports offers easily navigable site , a good selection of products and excellent service. My selections were shipped promptly and arrived safely.

2 May 2014
Unprompted review
Rated 5 out of 5 stars

Mountains above the rest!!

I bought convertible hiking pants for my husband. The same brand was $20 more every where esle! The exact same pants! Will definitely look here for my outdoor needs before looking anywhere else!

30 April 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful service, broad range of products, very very helpful and dedicated sales team!

Just wonderful! I needed a product to arrive to Toronto over the weekend, and no other company online had offered to help me arrange a fast shipping that same day a via online support chat. Tahoe MS did, and the package even arrived to Canada ahead of time, with a normal FedEx fee, since Tahoe posted it in within an hour after my order went through their online payment system. Really great!!

29 April 2014
Unprompted review
Rated 5 out of 5 stars

Very good

This is an item that is not usually found and it was nice to be able to get it.

29 April 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look