Banner for Trava Health

Trava Health Reviews 

67
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and responsive staff, including doctors and customer service, making the process easy and stress-free. The service is often described as efficient, with smooth processes and quick shipping. Reviewers frequently report that the products are effective and work well, helping them achieve their goals. However, some customers also noted significant issues with communication and support, experiencing generic responses or a lack of care when problems arose. Concerns were raised about product consistency and clarity of information, leading to questions about the product's effectiveness. Additionally, some people found pricing to be unclear, with unexpected increases or higher costs than initially advertised.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some expressing dissatisfaction due to... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the team as amazing,... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the excellent customer service,... See more

Staff

People report positive experiences with staff, finding them helpful, patient, and responsive. Customers... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the affordability and reasonable pricing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

While I love the speedy order fulfillment, the prices have gone up too quickly. This may be my last order. $300+ is no longer a good deal.

Rated 5 out of 5 stars

Trava Health offers lower-cost medication than I found elsewhere. The product is very effective for me, unlike one from a different company I used first. The second company's product was more expensiv... See more

Company replied

Rated 5 out of 5 stars

Trava is very efficient. I’ve had them for a few months now and their recent turn around time between ordering meds to receiving them is within 3-5 days. Staff are responsive and their portal is very... See more

Company replied

Rated 5 out of 5 stars

Trava Health has been fantastic! Between the relationship with the doctors to the medication fulfillment. Communication has been clear and quick. I am so glad that I found Trava Health!


Company details

  1. Wellness Programme
  2. Weight-Loss Service

Written by the company

Revolutionizing healthcare through patient-focused telehealth. We break barriers with innovation, compassion, and excellence, fostering a healthier global community.


Contact info

3.5

Average

TrustScore 3.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(67)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trava Health - life changing !

Trava Health's Tirzepatide is life changing! Who knew this is what I needed to jump start my health journey!

19 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, Tia! We’re so excited to hear that tirzepatide has been such a positive step in your health journey. It means so much to know that Trava could play a role in helping you feel supported and motivated. We truly appreciate your feedback and wish you continued success!

Rated 5 out of 5 stars

Highly Recommend!

great customer service and Trava Health is amazing, highly recommend!

15 April 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, Jazmin! We’re so glad you had a great experience and we truly appreciate your recommendation. Your support means so much to us!

Rated 5 out of 5 stars

The GLP-1’s are excellent

The GLP-1’s are excellent! Got mine real quick and the staff are really nice. Highly recommend.

10 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, Jared! We’re so glad to hear your treatment arrived quickly and that our team was able to make the process a positive one. We truly appreciate your recommendation and your trust in us!

Rated 5 out of 5 stars

Just what I needed.

Just what I needed.

9 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, John! We’re so glad to hear you found just what you needed with us—we truly appreciate your feedback and support!

Rated 5 out of 5 stars

Best option out there!

Trava health made the process very easy and stress-free. Medication arrived quickly and I didn’t have any issues. I can’t recommend them enough!

17 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, Tanner! We’re so glad to hear the process felt easy and stress-free, and that your medication arrived quickly without any issues. We truly appreciate your recommendation and your trust in Trava!

Rated 5 out of 5 stars

Helpful

Great first experience!

17 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, Liz! We’re so glad your first experience with us was a great one. We truly appreciate your feedback!

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and knowledgeable staff in this competitive world of GLP1’s

16 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, Matthew! We’re so glad to hear you’ve had such a positive experience with our team. We pride ourselves on providing knowledgeable support and top-notch service, especially in the growing world of GLP-1 treatments. We truly appreciate your trust in us!

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from beginning to end.

16 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you, Marc! We’re so glad to hear you had an excellent experience from start to finish. Providing great customer service is one of our top priorities, and we truly appreciate your trust and support!

Rated 5 out of 5 stars

The process was seamless

The process was seamless, and the commutation was spectacular. Definitely a huge win as a patient when they do all the work! Will use again.

15 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Hi Brennen,

Thank you so much for the 5-star review! We’re thrilled to hear the process felt seamless and that our communication stood out to you. Making things easy for our patients is always our goal, so it’s wonderful to know that came through. We appreciate your trust and look forward to helping you again!

Rated 5 out of 5 stars

Great company to do business with

Great company to do business with. Great prices And effective compounds. Getting great results

14 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Thank you so much for your kind words! We’re thrilled to hear you’re seeing such great results and that you’ve had a positive experience with us. Providing effective treatment and making the process smooth and affordable is always our top priority. We truly appreciate your trust and support!

Rated 1 out of 5 stars

Do not use them for Tirzepatide

Do not use them for Tirzepatide. Fake meds compounded in a garage.

22 August 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Hi Keith,

We’re very sorry to hear about your concerns. We want to reassure you that all of our medications, including tirzepatide, are prescribed by licensed providers and compounded in FDA-registered, state-regulated pharmacies that follow strict quality and safety standards. We take patient care and medication integrity very seriously, and no products are ever prepared outside of these regulated facilities.

We’d appreciate the chance to review your specific situation in more detail. Please reach out to our support team directly so we can address your concerns and provide clarity.

Rated 5 out of 5 stars

Jathon was very helpful and everything…

Jathon was very helpful and everything was so smooth thank u trava health

2 September 2025
Unprompted review
Trava Health logo

Reply from Trava Health

Hi Kaylen,

Thank you so much for your glowing review. We are so glad we were able to resolve your issue.

Rated 1 out of 5 stars

Nothing different

I felt like response times were long and after 3 months I really questioned the efficacy of their compounds

19 August 2025
Trava Health logo

Reply from Trava Health

Hi,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. Our goal is always to provide both timely support and effective care, and we regret that you felt we fell short in those areas.

We’d love the opportunity to learn more about your experience and see how we can better support you. Please reach out to us directly at support@takettrava.com, and our team will be happy to assist.

Rated 5 out of 5 stars

So easy and quick delivery

So easy and quick delivery! Best decision I've made.

8 August 2025
Trava Health logo

Reply from Trava Health

Hi Laura,

Thank you so much for the 5 stars! We’re thrilled to hear that ordering was easy and delivery was quick. Knowing you feel it was the best decision makes our day!

Rated 5 out of 5 stars

Excellent prices

Excellent prices. Excellent communication. I am very satisfied!

29 August 2025
Trava Health logo

Reply from Trava Health

Hi Janice,

Thank you for your 5-star review! We’re so happy to hear that you’re satisfied with our prices and communication. Your feedback means a lot to us, and we’re grateful for your support!

Rated 5 out of 5 stars

Customer service is very responsive

Customer service is very responsive. Shipping is super quick. Ordered and shipped within 2-3 days.

25 August 2025
Trava Health logo

Reply from Trava Health

Hi Xaila,

Thank you so much for your kind words! We’re so glad to hear you’ve had a great experience with our customer service and fast shipping. We truly appreciate your support and look forward to continuing to serve you!

Rated 5 out of 5 stars

Great Trava Team!

Responsive team including the physician who is managing my weight loss, great prices, easy shipping

1 May 2025
Trava Health logo

Reply from Trava Health

Hi Jennifer,

Thank you so much for the kind words! We’re thrilled to hear that you’ve had such a positive experience with our team and that the process has been smooth and supportive for your weight loss journey. Our goal is to make care as accessible and stress-free as possible, so it means a lot to know you’re happy with both the service and the value. We truly appreciate your trust in us!

Rated 3 out of 5 stars

I like the company

I like the company, it’s the website I don’t care for,I find it difficult and confusing to navigate and use.

11 August 2025
Trava Health logo

Reply from Trava Health

Hi Lisa,

Thank you for sharing your feedback. We’re happy to hear you like our company, but we’re sorry to learn that you’ve found the website difficult to navigate. Your input is very valuable, and we’ll be passing this along to our team as we continue to make improvements. If you’d like, our support team would be glad to help walk you through any part of the site that’s causing issues—please don’t hesitate to reach out.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look