While I love the speedy order fulfillment, the prices have gone up too quickly. This may be my last order. $300+ is no longer a good deal.

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Revolutionizing healthcare through patient-focused telehealth. We break barriers with innovation, compassion, and excellence, fostering a healthier global community.
Contact info
21175 TX-249 #239, 77070, Houston, United States
- 281-241-9005
- reviews@taketrava.com
- www.taketrava.com
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great service
prices were reasonable, customer service was great, east to work with, shipment was quick, product was excellent

Reply from Trava Health
They kept on charging my card without…
They kept on charging my card without my consent. They said it was not subscription however continued charging. They processed a refund after I reached out multiple times.

Reply from Trava Health
It’s been over 3 weeks since placing an…
It’s been over 3 weeks since placing an order and it still has not even shipped.

Reply from Trava Health

Reply from Trava Health
I have always had a great experience…
I have always had a great experience with this company. Friendly and prompt in their response to my needs and questions.

Reply from Trava Health
NO response, Dr. is a BOT
I had dosage question. The does was different on vile that the instructions I COULD NOT get an answer. The dr is a bot. NO ONE would respond to me.
For this reason I went with the lessor does again because I could not be sure what to do. So in turn I spent less money with you. I have been receiving the doses, just can not get any questions answered. I asked for weeks. that does not seem to be in my chat anymore!! I sent photos.....

Reply from Trava Health
Trava is a standout provider
In a now crowded field of GLP-1 providers, Trava has been a stand out. Cost transparency and effectiveness of the medication has helped me reach goals. Customer service and medical questions have been answered fully and quickly.

Reply from Trava Health
3month dosage plans don't make sense.
The first 3-month subscription plan was fine, I was on tier 1 so it went 2.5, 5.0, 7.5. Cool, makes sense to ease into it, the medicine was legit, fast shipping, no problems. But the second 3-month subscription plan that the website MADE me pick, had a plan that was 5.0, 7.5, 10.0. So that is 2 months of backward progress. I couldn't change the subscription to what I wanted, which was 3 months of 10.0mg, the website wouldn't even allow me to pick the next logical increments: 10.0, 12.5, 15.0 plan. So, I sent an email to customer service letting them know I'd be happy to renew the subscription for the next tier of dosages that makes sense, but I never got a response back. So, I never renewed.
Legit medicine, comparable prices, but their tiered plans don't make sense, and nobody cares enough to fix it or respond.

Reply from Trava Health
Mixed Feelings. Disappointed
I’ve loved using Trava health for my GLP-1 medication until recently. I understand that Trava has switched pharmacies, specifically to Greenwhich pharmacy. I read bad reviews on Reddit about how Greenwhich is not officially licensed in every state which is worrisome. Additionally, what concerns me the most is that I bought a 3 month supply of GLP-1 in June (with Greenwich pharmacy) which I haven’t had a chance to start yet because I’m finishing my last supply from Trava, but I noticed the first medication (10mg) is not properly labeled with the dose as the other two which makes me even more cautious to take the medication. This makes me doubt the validity of the pharmacy and the medication, and that I may not feel the effects or worse, it’s not safe to take. I’m disappointed because I’ve lost $700+ on a supply of medication I may not take as I don’t want to risk my health. It’s unfortunate because I’ve referred many friends to Trava since my experience has been great up until now.
I will say - the customer support and service is amazing. I do appreciate the folks (CS and doctors) who respond to me quickly to answer my questions. Delivery time was not an issue despite others complaining about it taking weeks to get their medication. It took me maybe 2-3 days to receive mine.

Reply from Trava Health
I was initially so impressed but terribly let down
I was initially so impressed with Trava. Their pricing and product is unbeatable in my opinion. The customer service initially was great. I would receive my product within 4-6 days, so I always knew when to order more.
I placed an order only to be told after ordering that it would be delayed but never told for how long. After a few messages to someone who didn't seem to care, I realised I would completely run out and and wasn't getting any resolve. I was abruptly forced to stop my meds, which has been hugely disappointing.
I was always the one on various forums, that would recommend Trava. I never asked for a discount, I was never an unreasonable client. They made NO effort to even try get my product and were no bothered at all they lost a customer.
At some point a new messaging platform arrived and it felt like I was speaking to someone who didn't care.
The fact that they don’t respond to any reviews here either should be an indication of their passion for customer service / lack thereof.

Reply from Trava Health
Great company
Great company! I've been using them for about 6 months and have no complaints. I will stick with them for as long as possible.
Good service, price jumps aren’t tolerable
While I love the speedy order fulfillment, the prices have gone up too quickly. This may be my last order. $300+ is no longer a good deal.
Inconsistent vials
Very inconsistent dosing. My first doses were great at the gradual increase. The second time I ordered increasing my dose I felt and had zero results. Essentially I was previously at .25mg and bumped to 1mg and felt nothing at 1mg. I’ve read that greenwichrx has been having some struggles and not following protocols so I won’t be ordering from Trava again.
Good overall, pricing is good.
I like the team. I have had a positive overall experience. I wish I could get my dose increased faster and we had a shipping issues once, but for the most part things have worked out well. I appreciate the service.
Amazing company
Amazing company! Quick responses from everything to the doctor to customer service. I am so happy to be with them and wouldn’t switch to any other provider. You will not regret using Trava Health - no extra fees, memberships - perfect!
I was hesitant to take on a compound…
I was hesitant to take on a compound mixed with B12, but the price was too good so not trying to it out. Came out with a positive experience and weight loss on track with what I was taking previously
Love the products
Love the products, they really do work. Been on low dose and dropped 30 lbs. best part you can get as needed no monthly fee
Trava Health has been fantastic
Trava Health has been fantastic! Between the relationship with the doctors to the medication fulfillment. Communication has been clear and quick. I am so glad that I found Trava Health!
Easy from the start!!
Easy from the start!!! I have referred many people to this platform. I love the online access, the doctors and staff; not to mention, the medicine shows up on time, in proper packaging and works like a charm :-) Love Trava Health!
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