Banner for Talbots Law

Talbots Law Reviews 

3,927
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 969 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently praise the friendly staff and professional legal teams for being exceptionally helpful, efficient, and approachable when handling complex property sales and purchases. Consumers appreciate the consistent updates and direct access to solicitors, which makes the entire process smooth and reassuring. Though some customers experienced difficulties, mentioning frustrating delays and unanswered emails regarding their property transactions. A few other people also felt that communication was poor, leading to an unnecessarily stressful journey through the legal process. Reviewers affected by these setbacks pointed out a lack of proactive case management from the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently helpful,... See more

Service

Consumers find service to be positive, highlighting professional and efficient support during property... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, prompt, and responsive... See more

Response time

Clients share positive opinions on response_time, highlighting that staff members are consistently fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving house is a stressful experience there's no getting away from that. We used Talbots and Tori couldn't be more helpful. She kept us updated regularly and answered our many queries quickly and pat... See more

Company replied

Rated 5 out of 5 stars

Ethan and Simratnoor were extremely helpful and efficient in handling our part exchange process buying a Redrow property, seeing to the developer also. There were some last minute hiccups that Ethan... See more

Company replied

Rated 5 out of 5 stars

Where do you start? We had the most professional of people working on our house sale and purchase. Communication was fantastic answering emails promptly and always picking up the phone when we contact... See more

Company replied

Rated 5 out of 5 stars

I felt valued by the team and well supported during the entire process. Especially, I would like to appreciate Nasiyr Bignall, Aaliyah archer and Jospal Bogan , those teams were amazing and I felt eas... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Lawyer
  4. Estate Planning Lawyer
  5. Family Lawyer
  6. Personal Injury Lawyer

Written by the company

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,927)

943 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natasha Smith is amazing

Natasha Smith is amazing.
Super efficient and professional in conveyancing.
Kept me totally informed and hit the ground running when my circumstances required a speedy turn around. Totally recommend her for reliability, empathy and brilliant communication skills. Thank You

26 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Incredible

Incredible, cannot recommend enough, our property purchase/sale was a disaster from start to finish but the one absolute god send in it was Rachel, Lauren and Emily from Talbots law Coventry. Any issue we had, a simple email and they would take care of it straight away. For all the issues we had they were all over it! Don’t go anywhere else these are the best and we are forever greatful. Also all at a very reasonable price 👍

26 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Exceptional service from start to finish

We have just completed on our first home and I cannot thank the team at Talbots enough for everything they did to get us over the finish line.

As first-time buyers, the process was naturally quite daunting at times, and our transaction wasn't without its challenges. There were a number of complex enquiries, an indemnity policy issue, and several delays outside of Talbots' control. Throughout the entire process, however, the team remained professional, thorough and responsive.

A special thank you to Amy Marsh, Jemit Jethmalani and Jade Kang who were outstanding. They consistently kept us updated, explained matters clearly, and ensured that no stone was left unturned. Whilst there were occasions where we were eager to move faster, looking back I am grateful for the diligence shown, as it gave us confidence that everything was being properly investigated and that our interests were being protected.

What impressed me most was that Talbots never took shortcuts. They were prepared to challenge responses, raise further enquiries where necessary, and insist that matters were fully resolved before advising us to proceed. As buyers, that level of attention to detail is exactly what you want from your solicitor.

Despite the hurdles, we have now successfully completed on our new home, and I genuinely believe Talbots played a significant role in making that happen.

I would have no hesitation in recommending Talbots to anyone purchasing a property, particularly first-time buyers looking for a conveyancing team that is thorough, knowledgeable and committed to acting in their client's best interests.

Thank you again to Amy and the wider team for all of your hard work.

18 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

First Class

Everything was handled smoothly. I was kept informed at every step. Personally I have to thank Callum for being an absolute superstar. He was not only professional but he was so meticulous in ensuring everything was in order. Talbots as a whole are superb will go back to them in future.

26 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Anisa, Aisha and Omayr from Talbots Law. They were professional, efficient, and highly supportive from start to finish. Most communication was via email, which suited me fine, but if needed they were quick to get hold of on the phone.
Excellent service Anisa and Aisha!

8 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Talbots Law - Excellent company

Huge thanks to Rachel Aspinell, Ethan Freeman and Amber Moulding who were all excellent in providing the legal conveyancing for my recent house sale and house purchase. They always replied to enquiries, were open and honest about the estimated time scales and did their utmost to work alongside the other solicitors involved in the other chains. Especial thanks to Ethan who printed off any document I needed and greeted me with a professional friendly smile. At times it felt like the move to my new home was never ending but they were a massive support in giving me the confidence that everything was going as planned. Thank you all (I love my new home).

25 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Strongly Recommend

I recently used Talbots Law for the purchase of my flat and had a very positive experience throughout.

Zara was excellent from start to finish. She kept me informed at every stage, responded quickly to my emails, and always explained everything clearly, which made the whole conveyancing process much less stressful. Any questions I had were answered promptly, and even when a small error appeared on one of the references, it was corrected straight away with no fuss.

Communication was consistently professional, friendly and efficient, and I always felt that everything was under control. Buying a property can be a daunting experience, but Zara made the process straightforward and gave me confidence throughout.

I wouldn't hesitate to recommend Talbots Law, and especially Zara, to anyone looking for a reliable and professional conveyancing solicitor. Thank you for all your help!

25 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Ethan Davies and Aamanah Shahban have…

Ethan Davies and Aamanah Shahban have been amazing over the process of us buying our first home. They were helpful, always answered questions we had quickly and efficiently. Would 100% recommend.

25 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Talbots Law and would happily recommend them. The whole process of buying a first house was handled efficiently and professionally, and everything was completed on time, which was greatly appreciated.

Cody was my solicitor and he was beyond excellent throughout — friendly, responsive, and proactive in keeping things moving. His clear communication and willingness to chase things up made the process feel smooth and well managed, and it was a total pleasure working with Cody and Talbots Law!

Overall, a great experience with Talbots Law. I wouldn’t hesitate to use them again.

22 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Second time we have used Talbots to buy…

Second time we have used Talbots to buy a house. The first time was for my Son’s house and I had to guided him through the process. All went smoothly. This time it was for our move. Excellent process both times. The app where you Onboard was perfect. I would like to thank Jazmine De’Wolfe and Millicent Miller for their hard, professional work and for being friendly and kind on the occasions that we had to speak. Highly recommended.

23 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 1 out of 5 stars

Instruct with caution !

I instructed Talbots Law Kidderminster at the beginning of June 2025 to act relating to a sale and purchase.

I paid £600 upfront.

This was a relatively straightforward case… No Chain!
I was selling to a cash buyer and I was purchasing cash.
The matter took so long, (many months) that by Autumn my buyers pulled out of the purchase, despite them paying for surveys and being extremely motivated at the start.
I am now being hounded by Talbots Law to pay abortive fees of just under £2000.
I have sent in a formal complaint, setting out my dissatisfaction with the service and I’m awaiting a response, which will depend on whether I escalate it to the Legal Ombudsman.
Despite this, I’ve just received yet another threatening email from their accounts department, threatening to add interest to the payment if I don’t settle now.
I can only advise to look elsewhere for a good Conveyancing Solicitor.
I’ve been researching online and there are much better out there who do not adopt this unethical practice!

24 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking the time to leave a review, our complaints department will be in touch with a full response within the set time frame given.

Rated 5 out of 5 stars

Amazing service

Amazing service provided by Rachel and Ethan. Couldn’t be happier with how the process went, Rachel was very easy to get in contact with and I was constantly kept in the loop by the team.

Will definitely recommend !

24 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Ethan and his team were always there at…

Ethan and his team were always there at all times of our process of purchasing our new home, Talbots were completely upfront with the various cost incurred and very professional and speedy taking a considerable amount of stress out of the sale and purchase, extremely competitive fees, thank you Ethan. Regards David and Pat Chambers

19 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 4 out of 5 stars

We used Talbots Law for house Sale and Purchase

We used Talbots Law for Sale of our house and purchase of the new house as well. As they specialise in newbuild, they had a lot of information on their database already for both plots, which reduced the time with the queries, etc. The process was smooth and the availability of solicitors was uninterrupted- all our queries were answered the same day, often within few hours, also able to reach them on the phone each time. Special thanks to Tori Richards who was guiding us through the process, as well as Ethan and Amanah. Would recommend Talbots Law to anyone selling or buying a house.

19 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Guiding us every step of the way

We have recently completed on our first home, and I would like to thank the team at Talbots Law, specially Rukhsar Shaheen and Natasha Malik for their support throughout the process.

Buying a home can be a stressful experience, especially with a new-build property, but they both guided us every step of the way. They were professional, knowledgeable, and always willing to answer our questions and keep us informed of progress.

Their hard work, patience, and dedication are greatly appreciated.

We are delighted to finally be in our new home and would not hesitate to recommend Talbots Law to anyone purchasing a property.

19 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Karolina was the difference.she was…

Karolina was the difference.she was extremely thorough, professional and didn't mind going over everything in detail to make sure we fully understood and all was clear. Thankyou

19 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 4 out of 5 stars

James was very helpful in reaching a…

James was very helpful in reaching a satisfactory outcome . He was very approachable and dedicated in pursuing our claim. Many Thanks to James and his team

Stephen Fidgett

23 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Patrick and Japjit were the solicitors…

Patrick and Japjit were the solicitors who oversaw my house conveyancing. They kept me very well informed throughout the process. At all the key points in the process they were informing me of the next steps. Whilst most of contact was by email, I was pretty much always able to speak to one of them if required and had a warm approachable person on the other end. They took the stress out of the whole process.

17 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

We’ve just completed on our first house…

We’ve just completed on our first house and couldn’t have been happier with the ease of which Talbots made things.

Tori in particular was a huge help. And was always reachable with any questions we had.

Would recommend then to anyone looking for a solicitor, especially first time buyers too

22 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Talbots law made buying our first house…

Talbots law made buying our first house easy, they were quick and efficient and Ethan Davis kept us well informed and updated along the way!

22 June 2026
Unprompted review
Talbots Law logo

Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look