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Talbots Law Reviews 

3,927
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 969 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently praise the friendly staff and professional legal teams for being exceptionally helpful, efficient, and approachable when handling complex property sales and purchases. Consumers appreciate the consistent updates and direct access to solicitors, which makes the entire process smooth and reassuring. Though some customers experienced difficulties, mentioning frustrating delays and unanswered emails regarding their property transactions. A few other people also felt that communication was poor, leading to an unnecessarily stressful journey through the legal process. Reviewers affected by these setbacks pointed out a lack of proactive case management from the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently helpful,... See more

Service

Consumers find service to be positive, highlighting professional and efficient support during property... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, prompt, and responsive... See more

Response time

Clients share positive opinions on response_time, highlighting that staff members are consistently fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the process is well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving house is a stressful experience there's no getting away from that. We used Talbots and Tori couldn't be more helpful. She kept us updated regularly and answered our many queries quickly and pat... See more

Company replied

Rated 5 out of 5 stars

Ethan and Simratnoor were extremely helpful and efficient in handling our part exchange process buying a Redrow property, seeing to the developer also. There were some last minute hiccups that Ethan... See more

Company replied

Rated 5 out of 5 stars

Where do you start? We had the most professional of people working on our house sale and purchase. Communication was fantastic answering emails promptly and always picking up the phone when we contact... See more

Company replied

Rated 5 out of 5 stars

I felt valued by the team and well supported during the entire process. Especially, I would like to appreciate Nasiyr Bignall, Aaliyah archer and Jospal Bogan , those teams were amazing and I felt eas... See more

Company replied


Company details

  1. Lawyer
  2. Divorce Lawyer
  3. Employment Lawyer
  4. Estate Planning Lawyer
  5. Family Lawyer
  6. Personal Injury Lawyer

Written by the company

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


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4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.7

All reviews

(3,927)

943 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and friendly

Delighted with the professional and friendly service received from Talbots Law. They kept me informed every step of the way. Highly recommend them.

19 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Ethan worked really quick to get our…

Ethan worked really quick to get our new build purchase through in a number of weeks, we couldn’t have been more happy with the service.

15 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Absolutely wonderful

Absolutely wonderful, smooth transactions, clear communications.
No complaints at all.

Thank you Ethan!

19 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

I would highly recommend Talbots Law

I would highly recommend Talbots Law. All the staff we interacted with were friendly and helpful especially Zara Nasser. This was our first time buying a house and Zara was amazing with us, as well as patient and taking time to make sure that we understood everything.

8 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Law firm you can trust

As first time buyers there's so much hassle and unknown that it can be oftentimes overwhelming. With Talbots Law firm they take that stress away from You and guide You every little step. Staff have very professional approach to client. Lauren, Emily, Liam I can't even mention them all because it felt like whole company was working at my case this whole time. I can't express my gratitude enough. They're good people with skills that make them simply the best out there. Thank You Talbots 💯

12 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Great service

Excellent service and kept us informed at every step of the sale. Polite staff and a pleasure to deal with. Would recommend in the future.

12 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 3 out of 5 stars

Thank you

Thank you Reena from the Brieley Hill branch in Dudley.
Thank you for all you support, explaining things in detail so I understand and making the process of purchasing my first home an easy, enjoyable one 😊

The only improvement I would say is if the app was updated more frequently, that would be great and saves client time requesting updates via email.

Natasha

15 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 4 out of 5 stars

House purchase using Talbots

Talbots acted on my behalf in the purchase of my new home. Ethan Davis and Simratnoor Jagra were very attentive and swift to act which led to a timely exchange and completion. Reports had a sufficient level of detail and any queries were responded to quickly and satisfactorily. It is also refreshing to be able to speak directly to members of the team. Overall, I would recommend the services of Ethan Davis and Talbots Law.

19 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

You know when you research and hope to…

You know when you research and hope to find a service provider, that truly understands, listens and just "gets it" right away...Well we needed precisely this and thankfully found it in Nicola Reeve & Sean Isherwood @ Talbots Law. From the very first contact we just knew they had our back and boy did they go into bat for us. There is no words here that will ever convey the gratitude we have for them, but Sean in particular, kept us informed and most importantly legally safe and protected at all times, we arrived legally exposed to our initial meeting, but we left it legally secure...Which makes us, Talbots clients forever in our opinion. Thanks to the whole team, but once again, especially Sean Isherwood, we will never forget what he did for us. Kind regards. PJN.

5 May 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

I can’t praise Sean & Amber enough.

I can’t praise Sean & Amber enough.

Not my first rodeo with solicitors in regard to property, and they have to be the most responsive and proactive solicitors I’ve dealt with.

Responses to emails within a couple of hours (if not faster), if they didn’t know the answers they would find out, and majority of the time, still get in touch the same day.

They were never afraid of answering the phone either when needed, unlike 99% of most legal firms!

When Sean was on Annual Leave, Amber would pick our case up in his absence, and there was genuinely never a lapse in service.

From agreed sale to completion in 6 weeks, other conveyancing firms should take a leaf out of their book.

Perfect example of how modern soliciting should work, the days of sitting on your hands and waiting for emails is over, proactivity is key.

19 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 1 out of 5 stars

Its a long read but will save you from a big mistake

Using this company for the purchase of my property was possibly one of the worst decisions of my life.
Moving home is considered one of the most stressful experiences in life and this apparent professional company simply compounds this further.
Following what I thought would be the easier option in instructing this company to manage the conveyancing as they had worked with the estate agent on many occasions I felt confident this would be hassle free.
After instructing no contact whatsoever aside from various requests for upfront payments for work not being carried out and despite several calls the only phone answered was the complaints line and when I expressed my concerns to de-instruct I was instantly called by my conveyancer and assured they would improve communication. I gave benefit of doubt, this was my first mistake.
This was a new build property so no chain, very straightforward purchase, mortgage in place what could go wrong. I had one request and that was to complete by end of February or absolute latest 27th March, not a tall ask as property was built and we were in November/December.
Time moved on no contact, constant requests for updates from myself and estate agent which were met with silence. I called complaints again and instantly had emails requesting documents signed immediately.
Property signed off by house builder, no contact from conveyancer, chased them again after a week. They hadn't bothered to note this had happened and so had not actioned any tasks.
This cycle continued endlessly of chasing and no response only interjected by calling complaints line to move things along. As the weeks passed deadline day of end of Feb came and went. As we approached mid a week to go I was informed that if I did not pay their bill upfront prior to completion they would not process the sale, essentially blackmailing me into paying for their shocking service and distress. I had no choice. I had to complete or be homeless.
Day of completion arrives, Friday 27th March. Updates requested no response, silence. Have the monies been requested from mortgage company as they should have been? NO, why not? no response. Back and forth continued 17:20 on the Friday it completed. Now there is cutting it close and then there is this.
Months and months of disgraceful behaviour and if it wasn't for myself and the estate agent pressuring further months would have been added.
I implore anyone who is considering this company to avoid at all costs. You are just a number to them and no care or consideration. Greed has got the better of them and thinking that as a solicitor they can treat people with absolute distain is not going to wash anymore.
I have raised this as a complaint and they have admitted fault with some pathetic gesture of compensation. No chance I would accept, Legal Ombudsman is on the case and I look forward to finally putting this distressful experience behind me.

27 March 2026
Unprompted review
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Reply from Talbots Law

Thank you for sharing your experience with us, we always strive to ensure that all of our clients receive the best possible service and we are disappointed to hear that this has not been the case in your matter.

As we have already explored the issues you have faced via our complaints process, we are very sorry that you did not find our response satisfactory. We will take the feedback onboard and ensure that the learnings are taken seriously and implemented to avoid this scenario again. Talbots Law

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Talbots Law. The service was professional, efficient, and highly supportive from start to finish.

A special thank you to Taiyab Bashir and Mahima Shazady, who were both incredibly responsive.

18 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Nasiyr throughout the mortgage process. They were professional, knowledgeable, and incredibly responsive from start to finish. Every step was explained clearly, making what could have been a stressful experience much easier to navigate.
Their attention to detail ensured that all documents were handled accurately and on time, and they were always available to answer questions and provide guidance. I felt confident knowing that my interests were being protected throughout the transaction.
I highly recommend their services to anyone seeking legal assistance with a mortgage or property purchase. Their expertise, efficiency, and dedication made the entire process smooth and stress-free.

5 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Recommending Ethan Davis & Simratnoor Jagra from Talbots Law

Ethan Davis and Simratnoor Jagra

We had the pleasure of having Ethan as our solicitor, supported by Simratnoor, throughout the sale of our old home and purchase of our new one. They were excellent from start to finish. Both were highly knowledgeable, professional, and always prompt in responding to queries, reviewing documents, and keeping us updated.

We encountered a few issues along the way and needed advice on several occasions. Ethan always made time to speak with us, providing clear guidance and reassurance whenever we needed it. What stood out most was not only his expertise but also his understanding and genuine human approach, which made a real difference during the process.

We are very grateful for all their support and would definitely recommend Talbots Law⁠ based on our experience.

12 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Excellent Service

Service received from Amber Moulding and Sean Knight has been very good. They have responded to calls and queries promptly and both had a good overview of my case. Nothing was too much bother. Highly recommended.

15 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Talbots Law

I recently completed on a house using Talbots law. I found Lauren H, Emily W & Rachel N to be really helpful. As a first time buyer I didn’t know what to expect but they talked me through everything & provided me with frequent updates. I found the app helpful to see what was outstanding. The process went smoothly & I got the keys within 12 weeks. Thank you to the team would definitely recommend!

11 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Very helpful and professional service

Very helpful and professional service. Excellent communication.

28 May 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

House/Flat/Business transaction

I used Talbots for 3 transactions; as I was looking to sell my flat, purchase the flat through a Limited Company, and then purchase a new house for myself!
I therefore had three solicitors; Jessica Hilditch (sale of flat, representing me), Shaye McKay (purchase of flat, representing the LC) and finally Cody Howes (purchase of new house, representing me).
Overall my experience was Talbots was great, team provided clear guidance and support with the transaction(s), and was flexibly in my timescales. They were also clear on the difficulties/challenges with the transactions that I was executing

The only negative that I experienced was at the start; where the two purchases were allocated out, however the sale of the flat took an additional ~3months before this was picked up. During this period, trying to get a clear understanding on what the blocker, turned out to be a challenge (however, I will mention that this was in December, so holidays did get in the way if I am honest).
However, once this was allocated, it was smooth sailing.

Would I make use of Talbots again in the future, or recommend them - Yes!

22 May 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Excellent Service

We recently used Talbots for the sale of a flat. Our solicitor Nick McCarthy provided an outstanding no-nonsense service. He was very knowledgeable and had our best interests at heart at all times. His communication skills were excellent with very speedy responses. We would have no hesitation in recommending them and indeed using their services again ourselves.

1 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Acted as my conveyancing solicitor

Acted as my conveyancing solicitor. Very happy with the process, and they helped me navigate through a few complex matters.

Found the entire team efficient and easy to work with.

12 June 2026
Unprompted review
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Reply from Talbots Law

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

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