I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
From customer service to print quality and materials, this place is absolutely insane. I couldn’t be happier with the service they’ve provided me over the past few years. They’ve made it possible to... See more
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After working with Printful for years and being frustrated with the quality of their apparel, I'm so glad I found Tapstitch! As soon as I ordered the first products, our team ooooo'ed adn awww'ed over... See more
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Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
372 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery, great product, great service
Product quality was great, customer service reached out to make sure everything arrived safely, delivered earlier than expected!
23 October 2025
Reply from Tapstitch
Hi Garren,
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear that your order arrived earlier than expected and that you were pleased with both the product quality and our customer service.
At Tapstitch, we always strive to ensure that every customer enjoys a smooth experience, from production to delivery, and it’s great to know that our efforts made a positive impression.
We truly appreciate your trust and support, and we look forward to serving you again soon! ✨
– The Tapstitch Team ❤️
Major Issue with Etsy Integration
Tapstitch is almost perfect, but there is a critical flaw with the Etsy integration that must be addressed.
The problem is specifically with the Etsy shipping profiles. When I select USA fulfillment for a product, implying the item ships from the United States, the published Etsy listing incorrectly shows the item ships from China.
The Consequences
This misleading origin causes customer concern.
More importantly, it results in significantly longer delivery estimates (late shipping times) on the Etsy listing, which negatively impacts conversion rates and search ranking.
The Simple Fix
The solution would be straightforward: Tapstitch needs to automatically create and assign a separate shipping profile on Etsy that is correctly configured for products being shipped from a USA origin.
Conclusion
While Tapstitch offers a fantastic product and service otherwise, this failure to implement a proper, USA-focused shipping profile on Etsy is a critical error. Until this is fixed, I am regrettably forced to search for an alternative print-on-demand provider.
1 November 2025
Unprompted review
Reply from Tapstitch
Hi Ballac,
Thank you for taking the time to share such a detailed and thoughtful review. 🙏
We truly appreciate your kind words about our products and services, as well as your constructive feedback regarding the Etsy integration. We understand how important accurate shipping origins and timelines are for your business, and we sincerely apologize for the inconvenience this issue has caused.
Your observation about the Etsy shipping profile setup is extremely valuable, and our technical team has already been informed to review and address this concern. We’re committed to improving our integration to ensure it correctly reflects the fulfillment location — especially for U.S.-based orders — so that your customers can have an accurate and seamless experience.
We genuinely appreciate your patience and for bringing this to our attention. Feedback like yours helps us refine our systems and better support our partners. Please know that we’re actively working toward a resolution, and we’d love the opportunity to earn back your full confidence. 💪
Thank you again for your honesty and continued support of Tapstitch.
– The Tapstitch Team ❤️
absolutely excellent
I don’t usually leave reviews, but I really wanted to share my experience with this U.S.-based clothing supplier, Tapstitch, who create bespoke printed clothing.
Before ordering, I did my homework online and, to be honest, I came across a few negative comments that made me hesitate a bit. But after contacting them directly, I felt completely reassured. Their communication was excellent — quick, clear, and genuinely helpful. Every question I had was answered straight away, which really built my confidence.
Once my order arrived, I couldn’t have been happier. The quality is brilliant, the printing looks fantastic, and everything was exactly as I’d hoped. I’m in the UK, and even with the products being sourced from China, the whole process was smooth and professional from start to finish.
Prices are really fair for the quality and level of service, and honestly, I wouldn’t hesitate to order again. It’s been such a positive experience, and I now have every confidence in them.
If you’re on the fence like I was — go for it. You’ll be glad you did!
31 October 2025
Unprompted review
Reply from Tapstitch
Hi Nigel,
Thank you so much for your kind and detailed feedback 😊 We’re truly delighted to hear about your positive experience with Tapstitch! Your words mean a lot to us, especially knowing that you took the time to share your journey from initial hesitation to full satisfaction.
We take great pride in providing transparent communication, high-quality products, and a smooth customer experience from order to delivery, and it’s wonderful to know that we were able to meet your expectations in every area.
Your trust and confidence in our brand inspire us to continue improving and delivering the best service possible. We’re thrilled that you’re happy with your order, and we look forward to creating more exceptional pieces for you in the future ✨
– The Tapstitch Team ❤️
It’s good quality
30 October 2025
Reply from Tapstitch
Hi There,
Thank you for your feedback! We’re glad to hear that you’re satisfied with the quality of your product. Your support means a lot to us, and we look forward to continuing to provide you with excellent products and service.
– The Tapstitch Team ❤️
The print quality is very good and they truly print bigger graphics than other platforms.
Had a good experience overall. The website and platform in general seems to be working just fine, everything worked as expected and the instructions were very clear and well explained. this platform is really good for someone who is new to the POD industry. The print quality was amazing and the print bigger than the rest of other platforms out there.
6 December 2024
Unprompted review
Reply from Tapstitch
Hi Filippo,
Thank you so much for your thoughtful feedback! We’re delighted to hear that you had a great experience with our platform and that our print quality exceeded your expectations. It’s wonderful to know that you found our website easy to use and that the instructions were clear and helpful. We truly appreciate your kind words, especially about our larger print area, and we’re glad to be part of your journey in the print-on-demand industry.
– The Tapstitch Team ❤️
Product was nicer than I’d expected and…
Product was nicer than I’d expected and it came fast! Very happy!
23 October 2025
Unprompted review
Reply from Tapstitch
Hi Eve,
Thank you so much for your wonderful feedback! We're thrilled to hear that your order exceeded your expectations and arrived quickly. Your satisfaction means a lot to us, and we’re so glad you’re happy with your purchase!
– The Tapstitch Team ❤️
Good quality and design
28 October 2025
Unprompted review
Reply from Tapstitch
Hi Alexander,
Thank you so much for your kind feedback! We're delighted to know that you’re pleased with the quality and design. Your satisfaction means a lot to us, and we truly appreciate your support!
– The Tapstitch Team ❤️
The quality is 10/10 and especially…
The quality is 10/10 and especially for the price
21 October 2025
Reply from Tapstitch
Hi There,
That sounds amazing! We're so glad to hear the fit was perfect for you. “Urban Soca” is such a great name, we love the creativity and vision behind it! Wishing you all the best as you start your clothing line you’ve got this!
– The Tapstitch Team ❤️
It fits on me like a glove and now I'm…
It fits on me like a glove and now I'm gonna start my own clothing line called "Urban Soca"
28 October 2025
Reply from Tapstitch
Hi There,
That sounds amazing! We're so glad to hear the fit was perfect for you. “Urban Soca” is such a great name , we love the creativity and vision behind it! Wishing you all the best as you start your clothing line, you’ve got this!
– The Tapstitch Team ❤️
You could put this on the translator:
You could put this on the translator:
Estoy feliz con mi orden, estoy en el emprendimiento de una marca de ropa, y su página me parece súper interesante, todos los diferentes blanks que manejan es impresionante.
Está es la segunda vez que ordeno por su página y estoy feliz con los resultados, no eh tenido ningún problema, tal vez que al llegar la ropa no era el fit que esperaba, pero eso creo es culpa mía por no revisar detalladamente la prenda que estoy comprando, todo muy bien, saludos.
-TheGoldenDream - V
27 October 2025
Reply from Tapstitch
Hi Alex,
Thank you so much for your wonderful feedback and for trusting us once again with your orders! We’re thrilled to know that you’re happy with the quality and variety of our products, and it’s inspiring to hear about your journey in building your own clothing brand.✨
We truly appreciate your understanding regarding the fit, your input helps us improve and ensures we continue providing the best experience possible. If you ever need sizing guidance or recommendations for your next order, our team will be more than happy to assist.
Wishing you continued success with your brand, and thank you for choosing Tapstitch! 💛
– The Tapstitch Team ❤️
Amazing stuff and just scratching the…
Amazing stuff and just scratching the surface with working with this cool company 😎
11 June 2025
Unprompted review
Reply from Tapstitch
Hi Puro,
We’re thrilled to hear that you’re enjoying your experience with us so far! Thank you for the awesome feedback, we’re just as excited to keep working with you and can’t wait to see what you create next. 🚀
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Ivan,
Thank you so much for the amazing feedback and recommendation! We’re thrilled to know that you had a great experience with Tapstitch. Your support truly means the world to us! 🌟
– The Tapstitch Team ❤️
Happy Customers
All of my new customers are very happy with the quality and craftsmanship of the items they have purchased.
15 October 2025
Reply from Tapstitch
Hi Gabriel, 😊
We’re so happy to hear that your customers are loving the quality and craftsmanship of their items! Your satisfaction means a lot to us, and we truly appreciate your trust in Tapstitch. Here’s to many more happy customers ahead! 🙌
– The Tapstitch Team ❤️
amazing so far
23 October 2025
Unprompted review
Reply from Tapstitch
Hi Sebastian,
We’re so glad to hear that everything has been amazing so far! Thank you for your kind feedback, it truly motivates our team to keep delivering great quality and service.✨
If there’s anything we can do to make your experience even better, we’re always here to help!
– The Tapstitch Team ❤️
Absolutely love the design and quality
Absolutely love the design and quality
22 October 2025
Unprompted review
Reply from Tapstitch
Hi Stephen,
Thank you so much for your kind words! We’re thrilled to hear that you absolutely love the design and quality of your order. Your satisfaction means the world to us!🌟
We truly appreciate your support and can’t wait to create more pieces you’ll love. If you have any future design ideas or customization requests, we’ll be more than happy to help!
– The Tapstitch Team ❤️
Crisp premium quality; bit of a wait
Everything from the t-shirt product quality, to the crisp printing outcome + color fidelity, and down to the price for just TWO shirts was perfect. The only trade-off was the wait time. Took nearly a month for my products to arrive, but the wait was worth the quality. If I order in bulk for t-shirt prints, I'm hoping they all come in that same quality, even if I have to wait for a while. Exactly what I was looking for, thank you
6 October 2025
Unprompted review
Reply from Tapstitch
Hi Jon,
Thank you so much for your thoughtful feedback! We’re delighted to hear that you’re pleased with the premium quality of our shirts, the crisp printing, and the color accuracy. It’s wonderful to know the results met your expectations. 😊
We sincerely apologize for the longer delivery time, we truly appreciate your patience and understanding. Our team continues to work on improving production and shipping efficiency while maintaining the same high-quality standards you’ve experienced.✨
We’re also thrilled to hear you’re considering a bulk order in the future! Rest assured, we’ll ensure each piece reflects the same level of quality and attention to detail. 💪
Thank you once again for your trust and support, we look forward to fulfilling your next order!
– The Tapstitch Team ❤️
-Scripted apologies and responses
-Scripted apologies and responses
- Paid for express shipping which costed $150 AUD, $800 order btw. Still at its original location for 10 days...still hasnt left.
- No sense of urgency
- Customer service agent Gel and Sophie all lied to me saying it was shipped but hasnr left production location.
- Tapstich was my regular go to for a year. Now i will take my business somewhere else.
22 October 2025
Unprompted review
Reply from Tapstitch
We’re truly sorry for the frustration this experience has caused — especially after your long-term trust in Tapstitch. You’re absolutely right to expect urgency and transparency when paying for express shipping, and we deeply regret that we didn’t meet those expectations this time.
To clarify, your order has already been shipped and is currently at the Hong Kong port awaiting vessel loading. That said, we fully understand that this update should have been communicated to you clearly and much earlier — and that’s our responsibility.
We’ve already escalated your case to a senior support specialist who will contact you directly with an additional compensation solution for the delay. We know this doesn’t undo the inconvenience, but we hope it shows that we take this situation — and your business — seriously.
We’re genuinely sorry for letting you down and for the disappointment this has caused. We value your loyalty over the past year and truly hope you’ll give us another chance to make things right.
– The Tapstitch Team
Great customisation systems with good quality fabric but poor designed tshirt
Great customisation systems with diverse products. I am really satisfied by its material, but I experienced inconvinience with the tshirt, which chocked me everytime I weared it. I hope the tshirt changes.
21 October 2025
Unprompted review
Reply from Tapstitch
Hi Zeted,
Thank you for sharing your feedback with us. We truly appreciate your kind words about our customization system and the quality of our fabrics. We’re glad to know you’re satisfied with our materials and product variety.😊
We’re sorry to hear about your experience with the t-shirt’s fit and comfort. Your feedback is very important to us, and we’ll be sharing this with our product development team to help improve the design and overall wearability of our apparel.
We value your continued support and hope to provide you with a better experience in your future orders. If you’d like, we can also suggest alternative styles or fits that may offer more comfort.✨
– The Tapstitch Team ❤️
Everything was up to date and amazing
The t-shirts came before the estimated time, the quality of the t-shirt is very good, the print came out to be exactly how i wanted, will defiently order more stuff, highly recommend.
20 October 2025
Unprompted review
Reply from Tapstitch
Hi Few,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that your t-shirts arrived earlier than expected and that both the quality and print met your expectations perfectly. It’s always our goal to provide a smooth experience and top-notch results, so your kind words mean a lot to us.
We truly appreciate your recommendation and look forward to fulfilling more of your future orders. Thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Super quick postage
Super quick postage, quality of the tee and the print is really good too, will 100% be using again
20 October 2025
Unprompted review
Reply from Tapstitch
Hi Ole,
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that you were pleased with the quick delivery and the quality of both the t-shirt and print. Your satisfaction means a lot to us, and we truly appreciate your trust and support.
We look forward to serving you again soon, thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
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