I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
Company replied
From customer service to print quality and materials, this place is absolutely insane. I couldn’t be happier with the service they’ve provided me over the past few years. They’ve made it possible to... See more
Company replied
After working with Printful for years and being frustrated with the quality of their apparel, I'm so glad I found Tapstitch! As soon as I ordered the first products, our team ooooo'ed adn awww'ed over... See more
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Company details
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.3
Excellent
373 reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super quick postage
Super quick postage, quality of the tee and the print is really good too, will 100% be using again
20 October 2025
Unprompted review
Reply from Tapstitch
Hi Ole,
Thank you so much for your kind feedback! 🌟
We’re delighted to hear that you were pleased with the quick delivery and the quality of both the t-shirt and print. Your satisfaction means a lot to us, and we truly appreciate your trust and support.
We look forward to serving you again soon, thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Loving it
Loving it. The experience was smooth looking forward to do more business with Tapstitch
2 October 2025
Unprompted review
Reply from Tapstitch
Hi Jay, 😊
We’re so glad to hear that you loved your experience with us! It’s wonderful to know that everything went smoothly and that you’re looking forward to working with Tapstitch again.
We truly appreciate your support and can’t wait to collaborate with you on more amazing projects in the future. 🙌
– The Tapstitch Team ❤️
Quality of the product
Quality of the product. No inventory potential. Need fitted hats and beanies.
22 September 2025
Reply from Tapstitch
Hi G Skates,
Thank you for sharing your feedback with us.🌟
We truly appreciate your comments regarding the quality of our products, ensuring high-quality standards is one of our top priorities. We also understand your concern about inventory potential. Your input is valuable, and we’ll be sure to share it with our production and development teams as we continue to improve our services and expand our product options.
If you have any specific suggestions or product types you’d like to see added, we’d love to hear them. Your insights help us grow and serve you better. 💡
– The Tapstitch Team ❤️
Authentic
Very easy to create
Arrived before promised date
Products came exactly how I designed them
15 October 2025
Unprompted review
Reply from Tapstitch
Hi Leshan,
Thank you so much for your kind words! 🌟
We’re delighted to hear that you had a smooth experience creating your products and that everything arrived even earlier than expected. It’s wonderful to know that the items came out exactly as you designed them, that’s exactly what we strive for!
Your feedback truly means a lot to us and motivates our team to continue delivering the best service possible. We look forward to helping you create more amazing products in the future.
– The Tapstitch Team ❤️
Tapstitch elite as always
7 October 2025
Reply from Tapstitch
Hi Snatch and Run,
Thank you so much for your kind words and continued trust in Tapstitch! 🌟
We truly appreciate your support and are glad to know you’re satisfied with our service.
As always, we’ll continue doing our best to deliver the quality and reliability you expect from Tapstitch.
– The Tapstitch Team ❤️
More than I expected
More than I expected, the least expensive shirt, is better than most brands at twice the price
4 October 2025
Reply from Tapstitch
Hi Ogremotoskins,
Thank you so much for your wonderful feedback! 🌟
We’re truly delighted to know that our products exceeded your expectations and that you found great value in both quality and price. At Tapstitch, we take pride in offering premium apparel that combines comfort, style, and affordability.
We sincerely appreciate your support and look forward to continuing to provide you with exceptional products and service!
– The Tapstitch Team ❤️
I absolutely DO NOT recommend Tapstich
I absolutely DO NOT recommend Tapstich. They mislead you into thinking their production takes place in the USA. It's when you receive tracking notification that you realize your shirts are coming from China. When you are browsing their website it mentions the offices they have in the USA and never does it mention they are overseas. Samples have taken forever to arrive and then I ordered additional samples from a line whose production takes place in USA but when i get tracking information again, it's being shipped from China. This is too much, they are misleading you into thinking production takes place here in US.
10/15/25
When I placed my first order and received tracking info, that's when i realized it was fulfilled internationally. Then I immediately went to your support and was told I would have to filter by where i want products fulfilled and select fulfilled in the USA. Ok, i did that and it was still shipped from China. Ok so i decided to give you a third chance because you do have great quality printing. So I started to place the third order and the cart stated that the one t-shirt was being fulfilled both Internationally and in the USA. How can one tee be fufilled in both places. Then i hopped on to the support chat to get confirmation/clarity and support wasn't able to figure it out. Tapstitch has great printing quality, the best I've seen so far, but it's not doing itself any favors when you can't make it easy to order a products and then your support team can't even provide clarity. I really hope you guys get it together.
10 October 2025
Unprompted review
Reply from Tapstitch
Hi Ingrid,
We’re truly sorry for the experience you had and for the confusion around our production locations. We completely understand your frustration, you expected your samples to be produced and shipped from the U.S., and the mixed tracking information was disappointing.
To clarify, Tapstitch supports both U.S. and international fulfillment centers, and customers can choose which location to produce from when placing an order. However, we recognize that this wasn’t made clear enough during your purchase, and that’s on us.
We’re already working on improving how this information is displayed on our website, so customers can easily see where each product will be fulfilled before checkout. At the same time, we’re continuing to expand the range of products available from our U.S. warehouse, so more items can be produced domestically and delivered faster.
We truly regret that this caused you inconvenience and frustration, and we appreciate you pointing it out, it helps us improve both our communication and our service.
Thank you again for your feedback. We hope we can earn back your trust in the future.
– The Tapstitch Team ❤️
Dope material
Dope material , quick delivery, & overall a great product
10 October 2025
Unprompted review
Reply from Tapstitch
Hi Johnny Hendrix,
Thank you so much for your amazing feedback!
We’re thrilled to hear that you loved the material, quick delivery, and overall quality of your product.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to continuing to provide top-quality products and a smooth experience every time you order. 👕✨
– The Tapstitch Team ❤️
Streamlined Service
I enjoy the interface and set of the site where it is easy to find the clothing items as well as design for the way I want the clothes to look.
3 October 2025
Reply from Tapstitch
Hi Denzel,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re enjoying our platform and find it easy to navigate and design your clothing just the way you envision.🌟
Our team works hard to ensure a smooth and creative experience for all our users, and it’s wonderful to know that our efforts are making a difference. We truly appreciate your support and look forward to seeing more of your amazing designs! 👕✨
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi GCPUT,
Thank you so much for your wonderful feedback!
We’re thrilled to know you love the quality and designs of our products. Your satisfaction is our top priority, and hearing such positive words truly inspires our team to keep delivering the best.
We look forward to continuing to create high-quality pieces that match your vision. ✨
– The Tapstitch Team ❤️
Reply from Tapstitch
Hi Yanlucas Diaz,
Thank you so much for your kind words!
We truly appreciate your positive feedback and are delighted to know you’re satisfied with the quality of our products and services.
Your support and recommendation mean a lot to us. We’re committed to continuing to provide excellent quality and reliable service to help businesses like yours grow with confidence.
– The Tapstitch Team ❤️
quality of print and transparency from tapstitch
After reading more reviews, I now understand why Tapstitch operates with such little transparency. My experience as a client has been nothing short of disappointing.
First, my order took over 20 days to arrive — far beyond reasonable production and delivery timelines. When the product finally did arrive, the print completely peeled off after just one cold wash on a normal cycle. For a brand that claims to specialize in DTG printing, this is unacceptable.
The worst part was the lack of clarity and accountability from Tapstitch’s support team. What followed was a constant back-and-forth email exchange with no clear resolution or assurance that similar issues wouldn’t happen again. Their responses felt scripted and avoided addressing the core issue — how they plan to protect brands like mine if customers experience the same print defects.
It’s honestly alarming how unprepared Tapstitch seems to be for handling real customer product failures. As someone who was considering integrating them into my Shopify store, this entire experience has completely eroded my confidence.
I wouldn’t recommend Tapstitch to any serious brand owner. If this is the standard of quality and service they provide, it’s a risk not worth taking. Petty and pointless operation will fail in the long run with this sort of business model , designed to make small winnings but will not we worth it in the grander scheme of things
to tapstitch response :
Thank you for responding, but with respect — this reply reads more like a generic explanation than real accountability. If multiple customers (myself included) are experiencing prints peeling after one cold wash, then your “multiple quality checks” clearly aren’t functioning as intended.
Explaining how DTG printing works doesn’t justify poor execution. Quality control should identify defective batches before they reach paying customers, not after public complaints. The number of similar reviews appearing weekly shows this isn’t an isolated incident — it’s a pattern.
I’m glad to hear you’re “continuously improving,” but improvement means very little if the same issues persist months later.
26 September 2025
Unprompted review
Reply from Tapstitch
Hi Aaron,
We sincerely apologize for the experience you’ve had and truly appreciate you taking the time to share your feedback. We completely understand how disappointing it must have been to encounter both a delay and print quality concerns, especially after placing your trust in us.
Please be assured that we take product quality and customer satisfaction very seriously. We’ve just sent you an email regarding this matter, which includes the full details of your order and the next steps we’ll be taking to make things right. You may review the message in your inbox for further information.
In addition, we’d like to clarify that all Tapstitch orders are produced using professional DTG printing technology, and our products undergo multiple quality checks before shipment. However, on rare occasions, factors such as handling, washing conditions, or production errors may affect print durability, and we’re here to address that promptly when it occurs.
We also want to explain that issues like printed patterns peeling off after washing can be influenced by various factors, including the type of fabric, the printing ink used, and the frequency of washing or wear. Please know that we are continuously testing and improving our production process to enhance print stability. In fact, many of our newer models already maintain vibrant and durable prints even after multiple washes. We kindly ask for your understanding and patience as we continue to make these improvements, we are always working hard to ensure the best quality possible.
We’re committed to learning from this experience and using your feedback to further strengthen our processes, improve communication, and ensure better transparency moving forward.
Thank you again for bringing this to our attention. We genuinely value your input and will continue working to regain your confidence in our service.
– The Tapstitch Team ❤️
Great manufacturer
The website is great being able to get a good idea of how my design looks on blanks is great only complaints are not being able to put designs on sleeves and not offering embroidery but other than that amazing experience overall
19 September 2025
Reply from Tapstitch
Hi Mars,
Thank you so much for your kind words and valuable feedback! 🌟 We’re delighted to hear that you’ve had a great experience with our platform and that the design preview tool has been helpful in bringing your ideas to life.
We truly appreciate your suggestions regarding sleeve design placement and embroidery options. At the moment, these features are not yet available, but please rest assured that our team is actively working on expanding our customization capabilities to better serve your creative needs.
Your feedback helps us improve, and we’re grateful to have you as part of our community. 💡✨ We look forward to supporting your future projects and providing you with even more options soon!
– The Tapstitch Team ❤️
The best POD service of all time.
I have played around with other companies before ordering a t-shirt or two, and have never been as satisfied as I have been with Tapstitch.
Tapstitch is, in my opinion, the best POD service you could use. Their printing and shipping times are fast, their customer support is great, and most importantly, the quality of the products is outstanding. I am just buying my third batch of merchandise for my company from them and could not be happier.
I would love to see a new product launch for Christmas, and maybe some sleepware... My customers could not be happier with the results of our current products, and products for Christmas (and sleepware) have been a popular request!
Thank you so much, Tapstitch!
1 October 2025
Unprompted review
Reply from Tapstitch
Hi James,
Thank you so much for your generous feedback and for trusting Tapstitch with your merchandise needs. 🌟 We’re truly honored by your words and delighted to know that our printing, shipping times, customer support, and product quality have all exceeded your expectations.
It’s inspiring to hear that both you and your customers are so pleased with the results, especially as you move forward with your third batch of merchandise. Your continued trust means the world to us. 🙌
We also greatly appreciate your thoughtful suggestions for future product launches, particularly around holiday collections and sleepwear. 🎄🛌 Your input is extremely valuable, and we will make sure it is shared with our product development team as we work to expand and refine our offerings.
Thank you once again for your kind words and ongoing support. We look forward to continuing this journey with you and helping bring even more creative ideas to life. 💡✨
– The Tapstitch Team 💛
Product options
This company used to consistently drop some of the best streetwear pieces, mostly crafted in cotton. But recently, their releases feel off — more like “unwanted” pieces that drift away from their streetwear POD roots. Instead of pushing forward, they seem to be sliding into a “Facebook mom” POD vibe week by week. With winter approaching, they should be doubling down on 100% cotton and higher-quality products to get ahead of competitors. Instead, their direction feels backwards — focused on the past rather than innovating for the future.
30 September 2025
Unprompted review
Reply from Tapstitch
Hi Yousof,
Thank you so much for taking the time to share your detailed feedback. We truly value hearing from our community as it helps us grow and improve.
We understand your concern regarding recent product releases and the shift in styles. Our goal has always been to balance variety with quality, ensuring we meet a wide range of customer preferences while staying true to our streetwear roots. That said, we also recognize the importance of innovation and maintaining strong, high-quality options, especially with the colder season approaching.
Your input about 100% cotton and premium-grade products is very insightful, and we’ll be sharing this with our product team for review. Our team is actively working on new drops, and feedback like yours plays a key role in shaping what comes next.
We truly appreciate your honesty and continued support. Please stay tuned for upcoming collections, we’re excited about what’s in development and believe you’ll notice positive changes ahead.✨
– The Tapstitch Team 💛
Awaken your creative interself
Online I think it's a good product and utilize the ability to create I would just like to see more things Incorporated in some of the styles like snapbacks maybe more jacket styles or heavy jacket like a down jacket some ski stuff so like bibs also jeans, cargo pants.. also patches that's an option. keep up the good work. Shipping was easy
Cheers ..B-Snow
30 September 2025
Unprompted review
Reply from Tapstitch
Dear Brent,
Thank you very much for sharing your thoughtful feedback with us. 🌟 We’re delighted to hear that you had a smooth experience with shipping and that you see great creative potential in our products.
We truly appreciate your suggestions on expanding our range to include items such as snapbacks, additional jacket styles (including heavy down jackets and ski apparel), jeans, cargo pants, bibs, and even options like patches. 🧥👖🧢 Your ideas are extremely valuable to us, and we will make sure to forward them to our product development team for consideration as we continue to grow and enhance our offerings.
It’s always encouraging to know that our customers see us as a platform to unlock creativity, and your input helps us better serve that vision. 🙌
Thank you again for your support and for inspiring us to keep improving. We look forward to bringing you more exciting styles in the future.
– The Tapstitch Team 💛
All I can say is just perfect!
28 September 2025
Reply from Tapstitch
Hi Kris,
Thank you so much for your kind words! 🌟 We’re truly delighted to know that your experience with Tapstitch was nothing short of perfect. Feedback like yours motivates us to keep delivering the best quality and service possible.
We look forward to serving you again soon!
– The Tapstitch Team 💛
Great overall experience
Great overall experience. My design was easy to upload and design, the printing quality is great, the quality of the product was even better than I expected, I will use Tapstitch again.
27 September 2025
Unprompted review
Reply from Tapstitch
Hello Audrey,
Thank you so much for your kind words and for sharing your experience with Tapstitch. ✨
We’re delighted to hear that uploading your design was smooth, the printing quality met your expectations, and that the product itself exceeded them.
It’s always our goal to make the entire process simple, enjoyable, and reliable for our customers, and knowing that you had a great overall experience means a lot to us.
We truly appreciate your trust in Tapstitch and look forward to supporting you again with your future projects 🙌.
– The Tapstitch Team 💛
STAY AWAY!!! FRAUDULENT COMPANY!!!
We placed an order through Tapstitch’s Shopify app for a customer who purchased a shirt. After two weeks of watching the tracking bounce between different locations, our customer reached out upset because USPS flagged the shipment as COUNTERFEIT and stated it would be confiscated.
When we contacted Tapstitch, they dismissed it as “just a glitch in USPS’s system” and assured us the package was still on the way. However, USPS confirmed directly that it was indeed a counterfeit shipment and that we needed to work with the seller. Despite multiple follow-ups, Tapstitch has not provided any real resolution. They promised us a refund but instead sent us a bill for the order.
This has been an extremely frustrating experience that left us embarrassed with our customer and out of pocket.
Edit: The company's response was a lie. They keep lying about the status of the order. I have reached out to them several times, and they just keep brushing it off.
If I could post an image, it would be a screenshot of USPS' tracking; but, since I can't, here is the verbatim message:
Latest Update
The package associated with this tracking number was found to bear counterfeit postage and is now considered Postal Service property under USPS regulations and will not be delivered. You are encouraged to contact the sender/merchant and/or your credit card company, as applicable, to seek a refund or other available recourse.
25 September 2025
Unprompted review
Reply from Tapstitch
Hello Cybordemon,
Thank you for reaching out and for sharing your concern. We sincerely apologize for the frustration and inconvenience this situation has caused you and your customer.
The tracking status you noticed — “Delayed for postage assessment / Held awaiting payment” — is the result of a USPS system update. Please rest assured that no additional payment is required. Our logistics partners are actively processing your package, and even if this message continues to appear in tracking, it will not affect the progress or delivery of your order.
We also want to reassure you that this is a USPS system-side issue currently affecting multiple shipments. Impacted orders are being gradually processed and released for onward delivery.
To better assist you and resolve this matter as quickly as possible, may we kindly ask you to email us at support@tapstitch.com using the email address associated with your order? Please also include your order number and related details so that we can verify the case and provide you with a proper resolution.
We truly value your business and patience, and we are committed to ensuring this matter is resolved promptly.
– The Tapstitch Team 💛
Every part of Tapstitch has been…
Every part of Tapstitch has been wonderful. The customer service is top tier. Thank you.
24 September 2025
Reply from Tapstitch
Hi Leon,
Thank you so much for the kind words! We’re truly honored by your support and so glad to know you see us as the best. ✨
Your trust means everything to us, and we’ll continue working hard to deliver the best quality and service every time.
– The Tapstitch Team 💛
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