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Taptap Send Reviews 34,523

•
TrustScore 4.5 out of 5

4.7

Money transfer service
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Review summary

Created with AI, based on recent reviews

Considering 9,815 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its ease of use, making money transfers simple and straightforward. Many highlight the speed of the service, with transfers often arriving instantly or within seconds, and appreciate the favorable exchange rates and lack of transfer fees. People feel secure using the platform and recommend it for its reliability and efficiency, often preferring it over other services. However, some customers also noted issues with delayed transactions, particularly during peak times like holidays, leading to significant stress and financial inconvenience. A few other people also felt that customer service communication could be difficult, and some reported difficulties with funds not reaching their destination or being held up, especially with larger transfer amounts.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the app easy to use and... See more

Payment

Consumers generally find payment to be a positive experience, often highlighting fast transactions and no... See more

Service

Customers had positive experiences with service, often highlighting its speed, ease of use, and reliability,... See more

Application

People report positive experiences with the app, often praising it as one of the better options for low-cost,... See more

Price

Users describe positive interactions with price, frequently highlighting good exchange rates and low or no... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Waoh waoh. This Company pays full attention to Feedbacks. About 2 weeks go I called them and also wrote on review how excellent their services are but an option ommitted in their app and that was pur... See more

Company replied

Rated 5 out of 5 stars

I recently sent money through TapTap to my family for Eid, but due to some bank issues, the payment was delayed. I contacted customer support, and Mr. Sohaib Ahmad assisted me. He was very polite, p... See more

Company replied

Rated 5 out of 5 stars

Muhammad Ahmed 🌹🌹🌹 Thank you to everyone on the team for helping us send money to our families in Egypt. Thank you for the wonderful service and the professional, courteous treatment—especially Mr... See more

Company replied

Rated 5 out of 5 stars

Very easy Transfer and ref bonus no fake apps is very excellent another people i will request please download tha app and easy transfer and quick received Me first transfer 5pound bonus

Company replied

Company details

  1. #19 of 45 best companies in Money transfer service

About Taptap Send

Written by the company

💸 Fair, fast, easy: money transfer as it should be.

Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.

Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35k reviews

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Asks customers to review

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Rated 5 out of 5 stars

It's fast

Tap Tap send it fast, reliable, and very easy to use. Money transferred are completed quickly and the app makes sending money simple and convenient

1 June 2026
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Reply from Taptap Send

We're so glad to hear that our service is fast, reliable, and easy to use! We appreciate you highlighting the quick transfers and convenient app. Thank you for your positive feedback!

Taptap Send

Rated 5 out of 5 stars

Good

I feel like good this is comfortable for send money

30 July 2025
Unprompted review
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Reply from Taptap Send

We're so glad you find our service comfortable for sending money. We appreciate your positive feedback!

Taptap Send

Rated 5 out of 5 stars

sk01

I am very satisfied with the excellent service 👍🏼

1 June 2026
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Reply from Taptap Send

Hi Sri, thank you for your kind words! We're delighted to hear that you're very satisfied with our service. Your support means a lot to us, and we'll continue working hard to provide a fast, reliable, and excellent experience. Thanks for choosing TapTap Send!

Rated 5 out of 5 stars

Very good

I sent many was successfully

29 May 2026
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Reply from Taptap Send

We're glad to hear things went well. We appreciate your feedback.

Taptap Send

Rated 5 out of 5 stars

The wait time was fairly short and the…

The wait time was fairly short and the agents were very helpful both Laurie and Benjamin solved my issue right away. Thank you so much

1 June 2026
Unprompted review
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Reply from Taptap Send

We're so happy to hear about your positive experience! We appreciate you sharing your kind words about our team's efficient help. Thank you for your feedback.

Taptap Send

Rated 5 out of 5 stars

So efficient and easy to use

So efficient and easy to use. Within 5 min money was transferred working Europe. For USA there were lots of information needed to provide and took couple of days to receive the money. Over all very good service. Very satisfied. Thank you

28 May 2026
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Reply from Taptap Send

We're so glad to hear you had a very good experience with our service! We appreciate your positive feedback and thank you for highlighting the efficiency of transfers to Europe. We're always working to improve the process for all destinations.

Taptap Send

Rated 5 out of 5 stars

Thanks Nouman

Thanks Nouman
Very helpful

31 May 2026
Unprompted review
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Reply from Taptap Send

We're glad to hear that you found our assistance helpful. We appreciate your kind words.

Taptap Send

Rated 1 out of 5 stars

I got hacked and 300 euro taken from…

I got hacked and 300 euro taken from account and sent to a Cameroon account please can I somehow get my money back.

31 May 2026
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Reply from Taptap Send

Hello Maurice, thanks for leaving a review. We are sorry you had such a negative experience. As an authorized and regulated money transfer service we take allegations of fraud very seriously. We would appreciate the opportunity to investigate this matter further. We will be contacting you directly as soon as possible to assist further.

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