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TAXIBOX Reviews 

4,448
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that scheduling a drop-off, arranging pick-ups, and managing dates online is completely seamless, smooth, and stress-free. People deeply appreciate how simple the overall storage process is when organizing temporary storage during home moves or major renovations. Reviewers consistently highlight the incredibly friendly, helpful, and efficient support provided by all the delivery personnel involved. Consumers are also very impressed by how safely and precisely the drivers manage to place the heavy boxes even in tight spaces. Satisfied customers frequently state that they would gladly recommend this reliable storage service to others for any future moving needs.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire process.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, prompt, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting efficient and punctual drop-offs. Reviewers... See more

User experience

Reviewers express high satisfaction and appreciation regarding their user experience. Consumers consistently... See more

Customer service

People report positive experiences with customer service, highlighting seamless interactions and dedicated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome experience from start to finish. Great communication, great product, great service, friendly staff. Kris was super quick and efficient and very helpful with placement. H'asta luego amiga.... See more

Rated 5 out of 5 stars

TaxiBox is AWESOME ! this is the second time ive used taxi box - the first was moving from Perth to Brisbane - that was so easy and quite affordable , this - move was within Brisbane and it was so... See more

Rated 5 out of 5 stars

How seriously, nice and decent Jeremy is from the Reservoir/Coburg store. I'm a techtard, and Jeremy has been so patient, helpful and worked with me until i had a solution to my app issue, which was p... See more


Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(4,448)

1,481 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and super efficient!

Booking easy over phone with friendly staff and all questions answered. Received text night begore alerting of 2hr window for delivery. Then text alerting me they were on the way received within that window. Was able to track accurately via link too. Met driver who was friendly and efficiently dropped off box and provided (paid) lock. All very smooth and great service!

30 June 2026
Rated 5 out of 5 stars

Fantastic Service…

Using Taxibox to move our house across the country from Perth to Melbourne has been supper easy. Just had our third Taxibox delivered by Jayden and am super impressed by the high standard of customer service we have received. Jayden was great, made the process look easy and gave us confidence our possessions are in capable hands. Thankyou Taxibox.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Frank was great to deal with

Frank was great to deal with. He was really helpful, made sure the TAXIBOX was placed exactly where I wanted it, and was happy to accommodate my requests. Made the whole delivery really easy. Thanks, Frank!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great people to deal with

They always answered the phone when you rang . They were always helpful. Easy to deal with.
They went beyond what they had to do.
I had a box dropped to my mother's place , and they even took the items into her place for me . they were not required to do this .
Very very helpful

26 June 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, nice driver Frank, arrived on time as promised and done absolutely tremendous job. Highly recommended to everyone needed.

25 June 2026
Unprompted review

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