Taylor Rose Reviews 

7,169
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,995 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the dedicated staff members for their exceptional professionalism, clear explanations, and consistently friendly attitudes during property transactions. People consistently note that solicitors are exceptionally responsive, extremely easy to reach, and genuinely committed to ensuring smooth home sales and purchases. Some reviewers were not happy with very slow response times, poor communication, and ongoing difficulties getting timely updates on their important cases. A few other people also felt that certain team members were unhelpful, leaving customer inquiries unanswered and causing frustrating, unnecessary delays throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and prompt... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear communication and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Basically, the 5 star review is down to Atshaam our appointed solicitor. When we initially started with Taylor Rose, we sent everything to their portal prior to going on holiday only to find they kept... See more

Company replied

Rated 5 out of 5 stars

Thank you Theo for helping make our first home a reality. Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing t... See more

Company replied

Rated 5 out of 5 stars

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. Sh... See more

Company replied

Rated 5 out of 5 stars

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the servic... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Lawyer
  5. Personal Injury Lawyer
  6. Property lawyer

Written by the company

Taylor Rose is a leading independent law firm with a strong reputation for providing expert legal advice and representation to individuals and businesses across the UK. With a team of over 1700 legal professionals working from multiple offices nationwide, we offer a comprehensive range of legal services, including Residential Property, Commercial Property, Corporate Law, Personal Injury, Clinical Negligence, Family Law, Business Crime, Employment Law, Immigration, Wills & Probate, Professional Negligence, Dispute Resolution, Contested Probate We are committed to delivering excellent client experience and are constantly monitoring feedback from our clients to help us improve our services. Our commitment to building strong client relationships and delivering exceptional service has earned us numerous awards and accolades including strong recognition in both the Legal 500 and Chambers & Partners. We pride ourselves on our ability to provide clear, practical advice and support throughout the legal process. Whether you're buying your first home, navigating a complex divorce, or facing a challenging employment dispute, our experienced solicitors are here to help. Taylor Rose has a proud heritage and a unique management structure unlike any other law firm, the firm's philosophy is to deliver smart, modern law. With a focus on innovation and technology, Taylor Rose is committed to providing efficient and accessible legal services.

Taylor Rose MW Smart Modern Law

Written by the company

We are committed to providing clear, concise legal advice.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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1-star

Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(7,169)

1,960 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor

Poor communication throughout the process. Purchase Price was wrong on three occasions. Missed a discrepancy in the paperwork regarding the service charge.
Overall the worst experience I have had from a conveyancer and this was the 8th property I have purchased.

22 July 2026
Unprompted review
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Reply from Taylor Rose

Hi, we are sorry to hear of your concerns regarding your recent property purchase. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 5 out of 5 stars

Stress free process

We used Holly Farr at Taylor Rose in buying our first home.

The service was second to none, with Holly's quick and clear responses really easing the process for us - exactly what we were looking for in a solicitor as first time buyers.

We will definitely be using her services again in the future!

28 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Harvey, thank you for your 5 star review for Holly. It's great to hear that you found she was prompt and clear in her communication during your first house purchase. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent Conveyancing Service from Start to Finish

From the very beginning, Michelle Oliver and Tracy Checketts at Taylor Rose were professional, responsive and genuinely committed to progressing our transaction.

Unfortunately, our house move became an extremely stressful and protracted process due to issues outside of their control. Throughout it all, Michelle and Tracy remained proactive, kept us informed, chased relentlessly, and were always available when we needed advice or reassurance.

It was clear throughout that they genuinely cared about achieving the best outcome for us and worked tirelessly to keep the chain together.

Buying and selling a home is stressful at the best of times, but having a solicitor and administrator who are knowledgeable, approachable and willing to go the extra mile makes an enormous difference.

Thank you, Michelle and Tracy. We are incredibly grateful for everything you did and would have no hesitation in recommending Taylor Rose to anyone looking for conveyancing solicitors.

15 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Trev & Louise, thank you for your 5 star review. We're so pleased to hear that you found Michelle and Tracy to be so responsive, knowledgeable and caring during your recent property transaction. We appreciate your kind feedback and your recommendation.

Rated 4 out of 5 stars

Recommended

I cannot fault the service received. Everything for the sale of a property was prompt, efficient and well communicated. We were well supported and advised with all options clearly explained when required. Eaman was the ultimate professional. Everything was online which worked very well for me. However in my opinion you pay premium for this service.

28 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Jayne, thank you for your review. It's great to hear that you found Eaman to be so professional, efficient and supportive during your recent property transaction.

Rated 5 out of 5 stars

It was a pleasure working with Holly

It was a pleasure working with Holly. She was always friendly, helpful and easy to talk to. I really appreciated all her help.

28 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Georgina, thanks for your 5 star review for Holly. We're pleased to hear that you found her to be helpful and a pleasure to work with.

Rated 5 out of 5 stars

Gary was absolutely spot on

Gary was absolutely spot on. Extremely helpful and went above and beyond in helping an amateur like me buy a house. Thank you

23 July 2026
Unprompted review
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Reply from Taylor Rose

Thank you for your 5 star review for Gary, it's great to hear that you felt he went above and beyond during your transaction. We appreciate your kind feedback.

Rated 5 out of 5 stars

Fantastic service from a brilliant conveyancer

We had the fantastic Dominique Bernard acting for us on both the sale and purchase of our properties. From the very beginning, she had an open line of communication and answered all of our questions promptly. When enquiries were raised, she was thorough yet quick to respond. We had some unexpected issues arise on our sale which she investigated thoroughly and helped us resolve, really acting in our best interests to save us money where possible. We have nothing but praise to give and are very grateful for her diligence and hard work. Thank you Dominique!

17 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Olivia, thank you for your 5 star review regarding Dominique, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

I cannot recommend Peter Hawker at…

I cannot recommend Peter Hawker at Taylor Rose highly enough. Peter acted as my solicitor for both the sale of my bungalow and the purchase of my new home, and the service I received was outstanding from beginning to end.

Throughout the entire process, Peter was professional, knowledgeable, and incredibly supportive. He explained everything clearly, kept me informed at every stage, and was always available to answer any questions, making what could have been a very stressful experience much easier to manage.

His attention to detail, calm approach, and commitment to achieving the best outcome gave me complete confidence throughout the transaction. Thanks to Peter's hard work and dedication, everything progressed as smoothly as possible.

Thank you, Peter, for your exceptional service. I wouldn't hesitate to recommend you and Taylor Rose to anyone buying or selling a property.

20 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Sylvia, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback and we are pleased to know you would recommend Peter.

Rated 5 out of 5 stars

Time and flexibility

Prompt responses.

3 June 2026
Unprompted review
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Reply from Taylor Rose

Dear Chandra, thank you for your 5 star review, we appreciate you taking the time to leave your feedback.

Rated 5 out of 5 stars

First Rate Service

Having worked with Audrey previously to manage the purchase of our two previous properties, we were keen to do so again. The process with Taylor Rose was very efficient, the online portal was easy to use and showed all of our tasks with clear deadlines so we were always on track.
Communication through the process was excellent and Audrey continuously worked with us to get the job done.
There were some unexpected challenges on day of completion and the team at Taylor Rose worked tirelessly to get us over the line.
I would definitely recommend Taylor Rose to anyone looking for the relevant services.

27 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Claire, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Audrey.

Rated 1 out of 5 stars

Very slow

Very slow, poor communication. Lost paperwork. I would love to know how with no internet and mobile phones back in the 80s our sale and purchase went through in 6 weeks and they are still faffing about after two and a half months on a sale of a property with no chain and they are dealing with both seller and buyer so no excuses its the other sides solicitor holding things up

27 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Jade, we are sorry to note of your concerns, please can you email client.care@taylor-rose.co.uk with further details to enable the team to investigate. Thank you

Rated 5 out of 5 stars

Very professional

Very professional, listening to concerns after not a great experience with previous lawyer. Trustworthy and happy with their final results in a long drawn out case. Thank you for your hard work and patience.

20 July 2026
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Reply from Taylor Rose

Good morning, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Edward was absolutely amazing

Edward was absolutely amazing! So helpful and clear with communication. Felt throughout the process Edward was keeping me fully informed and updated.
Carnt speak highly of the great work and his professionalism!!

2 July 2026
Unprompted review
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Reply from Taylor Rose

Good morning, thank you for your 5 star review, we appreciate your feedback regarding Edward.

Rated 5 out of 5 stars

Natalie Walker

I was delighted to have Natalie Walker representing me during my house sale. She is very professional, friendly and was able to explain the process in plain English. Natalie kept me informed of progress at each stage. I would have no hesitation in recommending Natalie Walker and fully intend to contact her should I need representation again.

27 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Ian, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Natalie.

Rated 5 out of 5 stars

Once again excellent service from Peter…

Once again excellent service from Peter Hawker in regards to our conveyancing. It dragged on a little longer than anyone thought but he was calm and reassuring throughout, and in the end everything went through ok.
Would not hesitate to recommend

27 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Mr Pearce, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Peter Hawker

Rated 5 out of 5 stars

Stress-Free Mortgage Conveyancing

A special thank you goes to Uday, who was outstanding throughout the entire process. Buying a property can be stressful, but Uday was professional, knowledgeable, responsive, and always willing to take the time to explain each stage clearly. Communication was excellent, and I always felt informed and reassured about what was happening with my transaction.

Uday handled the conveyancing efficiently and professionally, helping to keep everything progressing smoothly and meeting important deadlines. Their attention to detail and proactive approach gave me confidence that my remortgage was in safe hands.

I would highly recommend Uday to anyone looking for a reliable, efficient, and customer-focused conveyancing service. Thank you for making what can often be a stressful process feel straightforward and well managed.

1 June 2026
Unprompted review
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Reply from Taylor Rose

Dear Nicola, thank you for your 5 star review regarding Uday, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Thank you … Thank you …. Thank you

What a pleasant experience working with TR, and Ravi my contact. Ravi went above and beyond explaining everything. He was always available and answered his phone and if unavailable called me back within the hour, even answering emails on a bank holiday . Communication was great, with myself feeling reassured at every stage . Thank you so much Ravi .

21 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Natalie, thank you for your 5 star review regarding Ravi, We are pleased to hear he was communicative and your experience has been positive! We appreciate you taking the time to leave us feedback!

Rated 5 out of 5 stars

Great experience

We have recently completed the sale of my Mum’s bungalow. Wendy Kinsey has gone above & beyond making sure that this process was as easy as possible as my Mum passed away during the sale process. She has been very approachable, answered all questions, responded quickly was very down to earth. Her assistant Mandy Stockholm was also very helpful.
Thank you.

24 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi, thank you for your 5 star review regarding Wendy. We are pleased to hear she has been approachable, and answered all your questions. We appreciate you taking the time to leave us positive feedback.

Rated 5 out of 5 stars

Highly recommended

Louisa was great! Professional service, prompt responses and empathetic approach to a sensitive employment issue. Highly recommended.

25 July 2026
Unprompted review
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Reply from Taylor Rose

Hi Jo, thank you for your 5 star review regarding Louisa. We appreciate your kind words and recommendation.

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