Taylor Rose Reviews 

7,157
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,995 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the dedicated staff members for their exceptional professionalism, clear explanations, and consistently friendly attitudes during property transactions. People consistently note that solicitors are exceptionally responsive, extremely easy to reach, and genuinely committed to ensuring smooth home sales and purchases. Some reviewers were not happy with very slow response times, poor communication, and ongoing difficulties getting timely updates on their important cases. A few other people also felt that certain team members were unhelpful, leaving customer inquiries unanswered and causing frustrating, unnecessary delays throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and prompt... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear communication and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Basically, the 5 star review is down to Atshaam our appointed solicitor. When we initially started with Taylor Rose, we sent everything to their portal prior to going on holiday only to find they kept... See more

Company replied

Rated 5 out of 5 stars

Thank you Theo for helping make our first home a reality. Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing t... See more

Company replied

Rated 5 out of 5 stars

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. Sh... See more

Company replied

Rated 5 out of 5 stars

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the servic... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Lawyer
  5. Personal Injury Lawyer
  6. Property lawyer

Written by the company

Taylor Rose is a leading independent law firm with a strong reputation for providing expert legal advice and representation to individuals and businesses across the UK. With a team of over 1700 legal professionals working from multiple offices nationwide, we offer a comprehensive range of legal services, including Residential Property, Commercial Property, Corporate Law, Personal Injury, Clinical Negligence, Family Law, Business Crime, Employment Law, Immigration, Wills & Probate, Professional Negligence, Dispute Resolution, Contested Probate We are committed to delivering excellent client experience and are constantly monitoring feedback from our clients to help us improve our services. Our commitment to building strong client relationships and delivering exceptional service has earned us numerous awards and accolades including strong recognition in both the Legal 500 and Chambers & Partners. We pride ourselves on our ability to provide clear, practical advice and support throughout the legal process. Whether you're buying your first home, navigating a complex divorce, or facing a challenging employment dispute, our experienced solicitors are here to help. Taylor Rose has a proud heritage and a unique management structure unlike any other law firm, the firm's philosophy is to deliver smart, modern law. With a focus on innovation and technology, Taylor Rose is committed to providing efficient and accessible legal services.

Taylor Rose MW Smart Modern Law

Written by the company

We are committed to providing clear, concise legal advice.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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1-star

Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(7,157)

1,943 reviews in the last 12 months

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Rated 1 out of 5 stars

stay away !

our experience with Taylor rose was not a pleasant one !
1. i found it very difficult to have a convocation if i was lucky i would get one email back at the end of the day witch made it difficult and dragged out.
2. the time the process tock to complete felt extended due to lack of time allow for our case.
3. we got caught in the middle of a "new system" files got lost and we had to reup load multiple times witch was very frustrating.
4. we had issues with the portal uploading documents.
5. towards the end of our case i going between taylor rose and the sellers estate agent chasing reply's and at times i was doing there job for them .
6. this is the one that annoyed me the most the lying !
i was told on more than one occasion "we are still waiting for reply's" so i called there estate agent to check and every think had been answered and this wasn't the first time i caught them out.

yes we did finally complete in the end but it was not a nice stress free experience i would not recommend

10 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Rhys, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 4 out of 5 stars

Recommended Conveyance Solicitors

Taylor Rose were recommended to me to handle my conveyancing by Andrews, Estate Agents. Katy and her Team did a very good job. They were helpful, friendly and always very professional in their service.
I would have no hesitation in recommending them.

17 August 2026
Unprompted review
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Reply from Taylor Rose

Hi Barry, many thanks for the 4-star review, we greatly appreciate it! We're so delighted to hear of how helpful, friendly, and professional, Katy and the team were in their service to you!

Rated 5 out of 5 stars

From my first meeting with Sainaz

From my first meeting with Sainaz I knew I would have the best person working for me and supporting me with all her knowledge she spent a lot of time working in my best interest I can not imagine where I would be without her Thankyou for being the best xx

17 August 2026
Unprompted review
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Reply from Taylor Rose

Hi Linda, thank you for the 5-star review! We're so thrilled to hear of how supportive and knowledgeable Sainaz was in her service to you!

Rated 5 out of 5 stars

A very good choice for conveyancing

It was so reassuring to be given a fixed price quotation. All the legal forms necessary were sent expediently, indeed the whole process very efficient and personable.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Hi John, thank you very kindly for the 5-star review! We're so thankful for your positive feedback and equally delighted to hear of the efficient and personable service you received!

Rated 5 out of 5 stars

Sharanjit has done an amazing job with…

Sharanjit has done an amazing job with the sale of Mum's house. She has been very efficient at producing documentation and chasing the buyers' solicitors to progress the sale. We would use Sharanjit's services again.

17 August 2026
Unprompted review
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Reply from Taylor Rose

Hi Alison, thank you very kindly for the 5-star review! We're so pleased to hear of the amazing job Sharanjit did in her service to you regarding the sale of your mother's home!

Rated 5 out of 5 stars

Thank you for keeping me fully informed…

Thank you for keeping me fully informed and processing my conveyance. Special thanks to Karen and Varuni for going to extra mile and making sure that things went to plan!

17 August 2026
Unprompted review
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Reply from Taylor Rose

Hi Darren, thank you for the 5-star review! We're so pleased to know of how Karen and Varuni went the extra mile for you during your conveyancing!

Rated 5 out of 5 stars

Audrey was fantastic & made the whole…

Audrey was fantastic & made the whole process very smooth. Emails couldn’t have been replied to sooner & I can’t believe how quick the process was. Thank you Audrey for your professionalism & hardwork

10 August 2026
Unprompted review
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Reply from Taylor Rose

Hi Darren, we're so delighted to hear of how fantastic Audrey was in her service to you! Thank you very kindly for the 5-star review, we greatly appreciate it!

Rated 5 out of 5 stars

Excellent service

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. She went above and beyond to make everything as smooth and quick as possible, even working beyond office hours to help finalise everything.
We truly appreciated her dedication, responsiveness, and attention to detail. Ashtar is a real credit to Taylor Rose, and we would highly recommend both her and the firm. Thank you, Ashtar, for your outstanding service!

12 August 2026
Unprompted review
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Reply from Taylor Rose

Hi Bariha, thank you very kindly for the 5-star review! We're so pleased to hear of the excellent service provided by Ashtar in her service to you throughout your remortgage!

Rated 5 out of 5 stars

Excellent

Thank you Theo for helping make our first home a reality.

Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing to accommodate all our needs in a timely manner.
In addition to your excellent management that met all our expectations, your friendly & humorous approach was refreshing and made the whole experience stress free.

Thank you for everything

17 August 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Hi Harris, thank you so much for the 5-star review! We're so pleased to hear of how excellent Theo was and how proactive, transparent, and willing, he was to accommodate your needs!

Rated 5 out of 5 stars

Charlee Taylor Rose

Charlee, was quick to reply to emails and made selling my parents house very quick and easy.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Sandra, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Charlee

Rated 5 out of 5 stars

I would highly recommend Taylor Rose…

I would highly recommend Taylor Rose for their excellent service in handling the completion of the remortgage of our property in London.
A special thank is to Ashtar Abraham, who was extremely professional, caring and supportive throughout the entire process. She took the time to explain every stage clearly and step by step, which was particularly appreciated whenever legal and administrative matters needed clarification. What impressed us more was her dedication and commitment to ensuring that the remortgage was completed on time. She was always responsive, followed matters up closely and even worked over weekends when necessary to keep the process moving and meet the required completion date.
We are extremely grateful to Ashtar and the whole team for their professionalism and excellent service. A very well-deserved five stars, and we would not hesitate to recommend them

16 August 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Kassem, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Ashtar and the team.

Rated 5 out of 5 stars

Great service!

Great service!

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Karen, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

My solicitor Noreen Chada was very helpful and polite.

My solicitor Noreen Chada was very polite, professional and helpful. She is also a very hardworking person.

5 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Dan, thank you for your 5 star review regarding Noreen, we appreciate you taking the time to leave your positive feedback.

Rated 1 out of 5 stars

These are just little kids playing…

These are just little kids playing lawyer, who think they're all that but have so much more to learn. These kids will screw you over by taking the longest time possible to address whatever you're paying them for, whilst they clock up the hours they're going to charge you for. They do not know what they're doing ultimately and they are rude. Do not use them if you can help it.

1 April 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Caroline, i am sorry to read about your concerns, please can you email client.care@taylor-rose.co.uk with further details to enable the team to investigate.

Rated 1 out of 5 stars

AVOID AT ALL COSTS

We used their services in 2025 for conveyancing. SDLT should of been paid on completion in October yet it still wasnt paid in November. We only found this out by HMRC sending threatening letters. We raised this along side the late payment fee in November and December multiple times and they claim it's paid. August 2026 and were still receiving letters because they didnt pay the late payment charge which is now accruing interest. Again they claim this is paid which is an outright lie.

Terrible company with no follow through - have reported to the Legal Ombudsman.

14 August 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Ellie, i am sorry to read of the concerns regarding HMRC, please can you email client.care@taylor-rose.co.uk so the team can investigate this further. Thank you

Rated 5 out of 5 stars

Very happy and satisfied with the service

Very happy and satisfied with the service provided by Taylor Rose's Bonita and Veninder. As a first-time buyer, I had quite a few questions, and the team was always patient, helpful and thorough in guiding me through the process.

I felt well supported throughout the purchase. I appreciated their responsiveness which made the whole experience easier. I would happily recommend Taylor Rose to anyone looking for a supportive conveyancing service.

8 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Vic, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback. We are pleased to know you would recommend the firm.

Rated 5 out of 5 stars

Tayler rose Lisa copeland

I dealt with Lisa copeland . She was very professional. Easy to deal with her response to questions was exceptional .. Taylor rose were very good highly recommend them . I cant praise lisa highly enough

6 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Terry, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback, We are pleased to know you would recommend the firm

Rated 5 out of 5 stars

Sarah Edwards - Conveyancing Solicitor Recommendation

Sarah Edwards handled the sale my previous and purchase of my (new!) property. I cannot describe how hard working, responsive, and effective she was at her job. Sarah really went above and beyond. She always made herself available when I had concerns (which there were many of) about the properties, dealt with some really tricky characters across both processes yet remained professional, and also navigated a seven person chain! It has been a long 9 months since we started, but without her hard work and diligence it would have been far longer and more stressful. I cannot recommend her enough.

3 August 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Isa, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Sarah. We are pleased to know you would recommend her.

Rated 5 out of 5 stars

As a nervous first time buyer I…

As a nervous first time buyer I appreciated the support and clear explanation at each stage of the process by Kam. She was very thorough and detailed about my case and kept me updated on a regular basis. When my process reached unforseen obstacles she was very good at explaining my options and guide me through to completion.
I have no negative feedback on my experience and would use Kam's services again and have already recommended to 2 friends.

20 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Hema, thank you for your 5 star review regarding Kam, we appreciate your wonderful feedback and we are pleased to know you have recommended Kam.

Rated 5 out of 5 stars

Customer-Centric service from Joseph Denman

We have been extremely impressed with the stellar service provided by Joseph Denman throughout the sale of our property.

The communication has been seamless and, more importantly, we genuinely felt that Joseph valued our custom. He demonstrated fantastic professional knowledge and exceptional communication skills throughout the process.

Joseph was always prompt in responding to any queries from us and the other professionals involved, without delay. His proactive approach, professionalism and excellent communication made what could have been a stressful process much easier for us.

We would have no hesitation in recommending Joseph to anyone looking for a knowledgeable, professional and customer-focused property expert.

14 August 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear Sonia, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Joseph. We are thankful for your recommendations

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