Taylor Rose Reviews 

7,157
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,995 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the dedicated staff members for their exceptional professionalism, clear explanations, and consistently friendly attitudes during property transactions. People consistently note that solicitors are exceptionally responsive, extremely easy to reach, and genuinely committed to ensuring smooth home sales and purchases. Some reviewers were not happy with very slow response times, poor communication, and ongoing difficulties getting timely updates on their important cases. A few other people also felt that certain team members were unhelpful, leaving customer inquiries unanswered and causing frustrating, unnecessary delays throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and prompt... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear communication and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Basically, the 5 star review is down to Atshaam our appointed solicitor. When we initially started with Taylor Rose, we sent everything to their portal prior to going on holiday only to find they kept... See more

Company replied

Rated 5 out of 5 stars

Thank you Theo for helping make our first home a reality. Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing t... See more

Company replied

Rated 5 out of 5 stars

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. Sh... See more

Company replied

Rated 5 out of 5 stars

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the servic... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Lawyer
  5. Personal Injury Lawyer
  6. Property lawyer

Written by the company

Taylor Rose is a leading independent law firm with a strong reputation for providing expert legal advice and representation to individuals and businesses across the UK. With a team of over 1700 legal professionals working from multiple offices nationwide, we offer a comprehensive range of legal services, including Residential Property, Commercial Property, Corporate Law, Personal Injury, Clinical Negligence, Family Law, Business Crime, Employment Law, Immigration, Wills & Probate, Professional Negligence, Dispute Resolution, Contested Probate We are committed to delivering excellent client experience and are constantly monitoring feedback from our clients to help us improve our services. Our commitment to building strong client relationships and delivering exceptional service has earned us numerous awards and accolades including strong recognition in both the Legal 500 and Chambers & Partners. We pride ourselves on our ability to provide clear, practical advice and support throughout the legal process. Whether you're buying your first home, navigating a complex divorce, or facing a challenging employment dispute, our experienced solicitors are here to help. Taylor Rose has a proud heritage and a unique management structure unlike any other law firm, the firm's philosophy is to deliver smart, modern law. With a focus on innovation and technology, Taylor Rose is committed to providing efficient and accessible legal services.

Taylor Rose MW Smart Modern Law

Written by the company

We are committed to providing clear, concise legal advice.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

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Replied to 98% of negative reviews

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4.6

All reviews

(7,157)

1,943 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service by both solicitors

Excellent service from both Humza and Chirag. They moved very quickly on my sale as requested. Communication excellent.
I also used them to buy a property. Again they moved as fast as they could. Very helpful and friendly.

20 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Sarah, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 1 out of 5 stars

A solicitor firm which endorses dirty…

A solicitor firm which endorses dirty purchase techniques such as allowing their clients to request huge sums of money off sale prices a week before exchange. Unresponsive, and hire freelance solicitors with whom they have no control over. Often being out of office with no out of office signature and no one else on the team managing their work if they are out of office. Avoid at all costs.

1 June 2026
Unprompted review
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Reply from Taylor Rose

Dear Rebecca, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 1 out of 5 stars

Negligent in handling our case

Taylor Rose handled our conveyancing/mortgage matter from April 2026, and knew from day one that a Deed of Variation was needed for a Rent Charge on the title. Despite this, the solicitors for our management company weren't approached until early July, and weren't even sent the title until roughly two weeks before completion was due. The draft deed wasn't approved until 20 July.

Throughout, despite countless calls, emails and portal messages from us and our mortgage broker, we were repeatedly told everything was on track for a 1 July completion. It wasn't. We ended up missing our mortgage rate deadline, incurring extra interest costs on two payments at a variable rate, and were also presented with a shortfall figure roughly double what it should have been (only caught by our broker).

Our entire mortgage that we'd agreed with the bank also expired and they initially refused to extend the deadline. Eventually, after a lot of work by our broker, they gave us a short extension which allowed us to complete. If they hadn't extended, it would likely have cost us around £10,000+ in costs over the mortgage term.

No apologies, no ownership of the issues. We're waiting for accountability and reimbursement for costs that should never have arisen.

1 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Richard, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 5 out of 5 stars

Great service from Taylor Rose!

Taylor Rose were really responsive and quick to resolve any issues. I was always updated on what was happening - Rakib was great!

24 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Kim, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service I received throughout the purchase of my new home. From start to finish, the entire process was handled with professionalism, efficiency, and great attention to detail.
My solicitor Agata Filipczak kept me informed every step of the way, explained everything clearly, and was always quick to respond to any questions or concerns. Her dedication, expertise, and proactive approach made what could have been a stressful experience feel smooth and straightforward.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Daniel, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Definitely recommend

We just had our sale go through the service was exceptional Nina and Aryan we’re always speedy and efficient would definitely recommend thank you Taylor rose

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Matt, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Liam was absolutely fantastic from…

Liam was absolutely fantastic from start to finish. The portal was easy to use and any queries were responded to extremely quickly. It made the whole process far less stressful than expected. Completion was extremely smooth and Liam kept us informed on the day and we got the keys earlier than expected. The quote provided was very accurate with no additional fees required

24 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Michael, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, simple communications and very responsive. Highly recommended

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Nicki, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Amazing solicitors to deal with

I was really worried about dealing with solicitors as you hear horror stories. However, the experience I have received from TR has been nothing but exceptional.
Always replied to my emails/questions quickly, was never waiting days for a reply. I didn’t need to chase them for anything, they were on top of everything and keeping us updated.

A huge thank you to Karen Rieveley, and the legal assistants – Kalana Warnakulasuriya & Rashmi Hewakosgoda for all your help over the last 8 weeks you have been amazing.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Aaron, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Katy Shanel and Kirisha Manegavasar…

Katy Shanel and Kirisha Manegavasar gave me excellent service with the conveyancing for my late father's property. There was continual attention to the case between them and the whole process was quick and stressfree

30 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Jane, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Sale and Purchase with Lauren Alder

We had a fantastic experience with the sale and purchase of our house. A special thank you to Lauren Alder at Taylor Rose. Lauren's communication was outstanding from start to finish. She kept us informed every step of the way, answered all of our questions promptly, and made us feel completely reassured throughout what can be a very stressful experience.

We wouldn't hesitate to recommend Lauren and the team to anyone buying or selling a home. Thank you again for making everything so much easier!

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Lauren and Tom, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Myself and my partner used Taylor Rose…

Myself and my partner used Taylor Rose for the purchase of our first home. Audrey McKenna has been amazing throughout the entire process. Willing to take the time to explain how certain things worked when I was unsure and always reliable, making herself available for any questions I had at any time of day. She has been thorough, comforting and everything in between. I couldn’t recommend Taylor Rose enough.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear Sophie, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

I would highly recommend Taylor Rose

I would highly recommend Taylor Rose. Gemma and Lucy have been fantastic to work with. They took the time to provide clear, practical legal advice that made navigating the legal system much more manageable. I always felt supported and well-informed. I can't thank them enough and would highly recommend their services.

8 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Kola, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

TR is worth every penny!

Used Taylor Rose to support the purchase of our first house. UK is notorious for being a country where the process is long, tedious and unpredictable. TR was worth every penny - our solicitor Cassey-ann was amazing. Everything was super smooth and quick. They made sure we were protected with indemnity forms that the seller had to cover. I highly recommend them to anyone buying a home in UK!

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Kerry, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Highly recommended

Nobody could have worked harder to get our complex sales purchase over the line than Natalie Walker. Tenacious and always resourceful she was often working behind the scenes to keep everything on track, when others were wavering. Whilst house moving is never pleasurable, having someone who's got your back and has only your interests at heart is what you need.

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Mark, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish for selling my property. Communication was available when required and Joseph Denman was fantastic and very knowledgeable. I will be using again for my purchase again in a few weeks. Thank you Taylor-Rose.

7 August 2026
Unprompted review
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Reply from Taylor Rose

Dear MB, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 5 out of 5 stars

A smooth house move due to the professional team at Taylor Rose

From the moment we were introduced to the team that would be carrying out the conveyancing for our house move we were blown away buy the efficiency, responsiveness and professionalism we were met with. This was our 10th house move over 38 years and we have always been frustrated with the service we have received in the past. This time Taylor Rose exceeded our expectations and have given us faith back in the conveyancing process.
We can honestly say that NEVER did we have to wait more than 24 hours for a response to any contact we made with the team, this was amazing to provide reassurance and peace of mind during what can be a long and anxiety provoking process at times. My wife has a brain injury and can find professionals do not take the time to explain things to her, not Taylor Rose they could not have been more compassionate, patient and helpful. We would highly recommend them to anyone looking for a legal team to help them with their house move.

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Amanda, thank you for your 5 star review, we appreciate your kind words and positive feedback, and we are pleased to know you would recommend us.

Rated 5 out of 5 stars

Tracey made the whole experience with…

Tracey made the whole experience with the sale of our property process quick, easy and painless.
She was very professional throughout and I would and have recommended her to many a friend and colleague.

31 July 2026
Unprompted review
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Reply from Taylor Rose

Dear Sophia, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Tracey.

Rated 5 out of 5 stars

Highly recommend

Perfect service again from Chris Watson.
Have used Taylor Rose several times now for both selling and purchasing. Consistently great communication and they work hard to make the whole process as smooth as possible from the start to completion.

31 July 2026
Unprompted review
Taylor Rose logo

Reply from Taylor Rose

Dear John, thank you for your 5 star review regarding Chris, we appreciate you using the firm and look forward to working with you again in the future.

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