TCL TV Reviews 

purchased the TCL TV, model : 4K miniQLEDtv65C6KS 65, on 09/07/2025 from LULUCONNECT KOCHI
Incident details:
On 3th october 2025 at around 9 am approximately Time of while watching news channelon the television panel suddenly detached from the casing and separated from the frame and fell, resulting in damage to the screen, complete breakage, a cracked panel
The TV was wall-mounted, in a stable, undisturbed location. The wall-mounted was fixed by an authorized installer by company technician .
There was no external physical impact or misuse that caused this to happen. The TV was simply in regular use when the failure occurred
The premature and unexpected failure of the TV's panel, within the duration of three months within warranty, indicates a serious manufacturing defect and a failure I have attached a copy of my purchase invoice and photographs damaged TV to support this complaint.
I have attempted to resolve this issue by attempts, calling coustomer call ON 8/10/2025,9/10/2025

Absolute garbage tv...took it back...cheap and nasty

The TCL 40sf540k TV is rubbish, don't buy it. Only had ours since end of August and the issues with loosing the internet connect are endless I even went to the expensive of buying a WiFi booster to sit next to the TV to help. Today we couldn't even watch normal TV through the ariel as it was in loop saying lost internet connection.

This my 2nd TV from TCL. My first TCL tv lasted about 5 years. This one lasted exactly two months our of warranty. After I complained, they decided to offer me a new replacement tv but of an older model with a discounted price. But I explained that I would like the latest model with a bigger screen, and am willing to pay the difference. Their response was to offer a like-for-like model, on an older model. So much for brand loyalty. I have decided to switch to another brand instead.

TCL 50" Roku TV, was damaged when I removed it from the box and had no picture. TCL refused to replace or repair. Their warranty both the basic and extended is a joke and they will not honor either one. Choose a different manufacturer for your electronics purchases.

Rubbish. Bought a 32" for kitchen to replace a Samsung 32".
Picture quality was worse than the Samsung it replaced.
The sound quality was absolutely awful.
My phone had better.
Bought a sound bar to improve it but no hdmi output port for soundbar. Can only connect through Bluetooth so terrible lip sync.
Only had 3mths and its going in the bin to be replaced with a decent LG.

Bought a 40 inch TCL tv with freely. Only had it for a short time and couldn’t watch all the channels and had to keep resetting back to factory settings. Spoke to freely twice and they said there must be an issue with the tv. TCL are hard to contact and a third party came and took the tv away for repair. Apparently they can’t fix it and we are still without a tv while the retailer, the third party and TCL decide what needs to happen. The best thing for these tvs is a sledge hammer. Wouldn’t have another one and would rather pay more money but at the time that was the only 40 inch we could find with freely. Avoid this make.

DO NOT BUY A TCL TV.
Apps freeze, kicks you out of the app, restarts for no reason over and over.
Cheap and SO bad

Bought a TCL 43 Inch 43C645K Smart 4K Ultra HD HDR QLED Android TV from Argos. Very disappointed in the tv. Very slow to complete actions from remote. Difficult to locate channels. Switches on when it's been turned off. I wouldn't recommend this TV at all.

So basically. I wanted 3 phones so I have 2 apple I phones and I tried to buy a TCL one to try out android but OMG ITS TERRIBLE. THE LAG. YOU CANT DO ANYTHING! ITS A COMPLETE SCAM AND IT CRASHES SOOOOOOOO MUCH!

TV is fine but like many other people after only 2 years the screen has gone black and I’m being told it is a regular problem with this TV.
Apparently the backlight has stopped working and I need to get a new TV as it is too expensive to repair.
This is a clear design fault and you will find hundreds of people recommending fixes but none seem to work.

I bought a 55" TCL freely tv last month and it's rubbish. If you don't have an aerial you can't view a lot of Freeview channels. C4 is unwatchable - the picture is pixelated all the time and so are other channels. A lot of the time it switches itself off for no reason. Sometimes 4/5 times straight after each other. It is VERY slow to respond to the remote and I've almost stopped watching tv at all because it's all so annoying. On occasion the subtitles don't work and I have to have them on because the sound is so poor. I advise you to think twice before buying.

The TV keeps going to black screen, we have tried everything!!!! Now it time to go and get another TV and believe me it's NOT going to be a TLC

Today both the supplier and the seller of their products have learned new tricks to push customers around and to collaborate on avoiding responsibility — either to repair defective products or to replace them when broken. They have mastered a new trend: claiming that nothing is wrong with the product, no matter how many times you return it for repair.

They have customers fooled — we waste our time, do without our TV for months on end, until the warranty finally expires. Then they claim they cannot return your money, even though you demanded this before it happened. They do all this openly, while consumer laws become useless against such conscious exploitation.

It is astonishing how these giants capitalize on customers’ weakness, economy, and discomfort, even though their very survival depends on us. They utilize their power and influence to refuse dealing with their own defective products, fully aware that ordinary citizens cannot demand their rights by law — because the companies themselves refuse to respect the protective laws.

In our case, Elgiganten chose to take the supplier’s side against us, even though they are fully aware that TCL products are inferior. After our experience, I read the reviews on TCL TVs and got the shock of my life: nearly all are defective, and both the supplier and Elgiganten are aware of this. Maybe that’s why they refuse to take back their defective TVs.

It looks like the TCL TV was just a bad experiment — and many customers got trapped in this testing process. Here we are. This reverse psychology has cost us dearly, because now TCL must proclaim that “nothing is wrong” with the TV just to keep up appearances. We are left with an unusable product, while both Elgiganten’s leadership and TCL’s office in Sweden, responsible for this bad deal, are let off the hook.

This brings a great imbalance in our everyday life, especially when we need to buy new products. Which firm is reliable, and which can we trust? But times are changing, and the same firms that let customers down still need our approval to survive. The tables need to turn to bring back balance for ordinary people.

TCL Android TV is so-o-o slow and there is not enough space to download the most common streaming services. The only option left is to use Chromecast.

Purchased TCL tv 65C655 when watch live move tv 7plus the movie play then commercial break com on the tv screen & audio would still be playing ,and TLC tv. Channel Buffett to ,TLC TV APP not working either,I ran tcl tv service department,do lot trouble shooting,still not fix,sent all video of freezeing screen as I want didn’t get result with call centre.i went head Springvale office spoke three people about issue they said internet problem ,sent a technician out call Raymond ,which didn’t do anything stood there tell me it not tv it ,internet ,change to modem still doing same ,
Tv been doing it been 4 mouth, not support ,also when JB Hi fi any fountain gate ,all they want to do sell me wifi product ? So now got tv not working problem ?no support
Worst company to detail
TCL & JB HI FI have get report ACCC & COnsumef Affair

Worst TV I have ever purchased. Menu almost impossible to navigate. Remote control automatically takes you to options you haven’t selected. It’s almost like it’s possessed by a demonic force that directs you to anything apart from what you want to watch. You select down it goes up. You select the home button the TV turns off. And slow AF. Put it this way, if there’s a zombie apocalypse this is not the TV you want to tune into to receive updates

Il Call center mi ha fatto aspettare più di venti minuti.
Vergognoso!!!

The tv is slow, slips when watching Netflix, disconnects from the WiFi when left on its own. This is by far the worst tv I’ve ever used

My TCL TV Has had problems since day one! Had main board replaced and same problems appeared within about 2 months.
Keeps saying connected to Wi-Fi, then connected to ethernet and just keeps changing over and over.
The sounds just suddenly drops also.
The only way to temporarily rectify is a hard reboot of holding main on/off TV button while unplugging and plugging back in while still holding down main on/off button on TV for around 30 seconds in all, as long as the main TCL logo comes on at start up then you've done a reset.
It will go wrong again just a case of how long before it does it again 🙄 😖
When it works, the TV is actually pretty good with clear sharp pictures popping out in 4k resolution, just a shame the components appear to be poor quality and causing problems all round.