TeamSport Karting Reviews 

968
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the staff members are exceptionally welcoming, friendly, and extremely helpful during their visits, often providing great advice and encouragement. Many people also thoroughly enjoy the racing tracks and find the overall karting sessions to be exciting, fun, and highly engaging. However, some customers also noted issues regarding very high prices for food and drinks at the venue. Visitors additionally reported experiencing unexpected extra expenses for basic items along with frustratingly long delays before finally getting on the track. Some reviewers expressed frustration with poor communication and occasional unhelpful attitudes from certain staff members when problems arose.

What people talk about most

Staff

Customers had ambiguous experiences with staff, highlighting both exceptional service and significant... See more

User experience

Clients share ambiguous opinions on user_experience. While many reviewers praised the helpful staff,... See more

Service

Customers consistently note ambiguous experiences with service, often highlighting disorganization and... See more

Price

Users describe negative interactions with price, frequently highlighting unexpected extra costs and high... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying widely among consumers.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in d... See more

Company replied

Rated 3 out of 5 stars

Booked in for a members event and was poorly staffed had to ask at the bar for a staff member to sign us in after standing there for 5-10 mins and not being acknowledged. Was not told they were run... See more

Company replied

Rated 4 out of 5 stars

Booked for 2 people. At first they had to delay our session 20-30 mins because of rain outside, even staff were confused. Got out on the track and there was another party who were quite reckless... See more

Rated 4 out of 5 stars

As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probab... See more


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3.2

Average

TrustScore 3 out of 5

968 reviews

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No recent history of asking for reviews

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Replied to 8% of negative reviews

Typically replies within 2 weeks

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3.2

All reviews

(968)

161 reviews in the last 12 months

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Rated 1 out of 5 stars

The best track the worst experience

This is the best go kart track ive ever raced on thats why it was such a disappointment the fact that due to other racers i didnt manage to post one clean lap as people would spin out on corners you should never spin out on, i spent about 10 minutes of the entire 45 minutes sat still on a red light because people were unable to properly operate their go karts, other peoples inability to drive eats into your time so i wouldnt even bother risking it if i were you, waste of time and money, absolutely awful experience.

26 July 2026
Unprompted review
Rated 3 out of 5 stars

Good track

Good track, experience, however lots of pausing/stopping, despite no1 from our group causes issues.

Paid for 15m got realistically 7.5mins

Price on the higher end also

25 July 2026
Unprompted review
Rated 1 out of 5 stars

Transport Mitcham

Transport Mitcham - absolute waste of time. Staff could not give 2 hoots. No sense of urgency or starting on time. Kids standing around to start their race at 11.15….finally start at 11.45. The uniform was filthy, never washed…absolutely disgusting. Do not go to this place as I will never will be again

22 July 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE - Don't be conned into paying extra for gloves!!

It's a shame to score this poor, but I was clearly fleeced from the moment I walked in, with the check-in desk telling me I had to pay an additional £8 per person for gloves and balaclavas (the balaclavas are free and the gloves you can borrow). Although apologetic, when I raised the issue, the team admitted that this was a 'sneaky' ploy - when I raised higher, head office's response was an underwhelming cop-out as well (we'll raise this with the relevant team for review). Despite this, the rest of the day was enjoyable and if they hadn't been so greedy (and apathetic in the formal response) would have got 4 stars - they would have lost a start due to no one being clear where to go, where to wait, and what was happening... at least up until the brief.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Karting Brent Cross BEWARE!!!

Karting Brent Cross BEWARE!!!! ZERO RATING!
Very dissapointing experience. The service is so awful , disorganised, unprofessional and poorly managed. Front desk Staffs and manager not properly trained, not accommodating at all. We have a booking but waited for an hour to start! Unorganised and staffs are very slow. The cafe staffs are so slow to take orders! Never comeback here again just a waste of money! Not recommended this branch in Brent cross! Horrible staffs especially the one at the front desk!

5 July 2026
Unprompted review
Rated 3 out of 5 stars

Birthday party with 6 racers

Birthday party with 6 racers. Was meant to be 15 mins on 15 mins off x 3 but got 22 mins on, off , on which was better as racers had longer. Trackside Marshall were fantastic. Extras, gloves and balaclavas... knew we would have to buy so had factored that into cost of birthday party. Only negative was extortionate price of drinks, £17.00 for 5 bottles of pop for kids. Booking process was good and liked the pre race call to confirm booking.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Zero is my rating

Zero is my rating. Spent over £10k last year. Had a small credit on my account which can no longer be used to purchase items from the bar, I requested it to be returned to my bank and was refused.

This company cares about money, and simply nothing else. However, them caring about £23 has cost them a small fortune.

Thanks for the savings.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE ZERO STAR I WOULD!!

IF I COULD GIVE ZERO STAR I WOULD!!! i was treated so unfairly today in there by the one of the marshals aint got a clue what was his issue with me and will make a formal complaint towards him !! and i want make a formal complaint towards that man who i had arguments with he was very disrespectful towards me and he stopped me for the second time only and asked me to get out the car shouting on me and i said could you at least say please and don’t talk to me like that and he refused he said no I can’t say that he is that one who should be dealt with and get sacked immediately for talking to a customer like i have paid a lot and i didn’t even finish and i want my refund back as well because he stopped me for not any reason and then asking me to jump out the car without any manners at all and i talk for my rights he was the who was being aggressive i will email headquarters he needs to be dealt with even the manger was the he was agree with me !! cheak the cctv cameras i was getting overtake all the time and i wasn’t even complaining and i didn’t stopped driving but when i overtake then he asked to stop not giving me any other chance and asking me to get out the car no manners whatsoever not even say please like i said to him can you say please and he said no i can’t!! i would definitely give zero star to this what happened to me there that was totally unfair towards me i would email give bad reviews anything i can to get my rights! clearly his parents didn’t teach him any manners it was mix race guy light skin man don’t know his name i have paid spent £58 to get humiliated and insulted in here he didn’t even let me finish the rounds ! shouldn’t even be working there he think he own a place avoid avoid this place at all cost in nottingham

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Computer says NO!

Wanted to book 6x boys for 13th Birthday event. I was told that 2x 12YO's would have to use less powerful Karts. I've been to Southampton before and they allowed my 12YO son to use more powerful Kart as he wasn't enjoying being overtaken by everyone. Even though I explained this, "Computer says NO!" was the answer. Bot at end of phone even said he would be waiting for me to bar entry if I tried to get them into equal Karts. Result? Went to Thruxton Karting. Outdoors, better longer track, petrol Karts and CHEAPER!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE! The information on height requirments on their website is not correct. As verified by staff at the Glasgow Clydebank venue. This will cost you!

They will deny participants in the group who don't meet this at the venue. They then promise to refund back to card, but do not process refund. After multiple chasing they say they only give credit (useless if you don't meet their height requirement). AVOID!!!

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid TeamSport Karting

Avoid TeamSport Karting – Terrible Voucher Conditions and Customer Service.

​I bought Boxing Day vouchers as a gift, but the booking process was an absolute nightmare. They sent one voucher code to my main inbox, while the remaining codes were buried in my junk folder. To make matters worse, their website gives absolutely no indication that you need to enter multiple separate codes to book for a group.
​By the time I reached out, customer service explicitly verified that this was a genuine technical/communication error on their side as they could see my log on attempts but the vouchers had expired after 6 months (it was 2 days after this short voucher duration). They flat-out refused to extend the vouchers unless I paid additional fees.
​To penalise a customer for your own confusing system and poor communication is ridiculous. They would rather lose a customer permanently than show an ounce of goodwill. I will never use them again.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

The atmosphere is amazing

The atmosphere is amazing. The people are great there always chatting and helpful.
The staff are amazing and always go above and beyond.my son absolutely loves it at Bristol karting

29 June 2026
Unprompted review
Rated 1 out of 5 stars

The staff at Mitcham are a joke don’t…

The staff at Mitcham are a joke don’t know what they are doin
Always start the race’s later then booked for and finish earlier

The staff at head office are rude amd have no customer service skills

They also refuse to refund money of members of your party that where unable to show up for serious medical reasons

I wouldn’t waste your money or time with this company

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I purchased 3 vouchers from them during boxing day sale, their typical policy is to issue vouchers for 12 months, but in this case they issued it for 6 months. For various reasons, I couldn't use the vouchers within the time limit, and reached out to their customer support checking if they would be kind enough to extend voucher expiry date as there are still 2 days left. Customer service agent kept me waiting for almost 20 minutes stating that he is trying to reach out to the manager for a feedback. When I chased again, he came back with standard response that their policy is to extend the vouchers with an additional fee of £5.75 per voucher. He asked me to come back when the vouchers have expired and they would then be able to help by extending the vouchers with this additional fee. I paid about £75 originally and need to pay another £18 to extend the voucher, such a hassle. In the world of when businesses are fighting to retain customers this is a such a pathetic experience. They shall rather look into their policies. Foremost, if this is what their policy is then why to keep customer waiting for 20 mins before stating the same thing.

27 June 2026
Unprompted review
Rated 3 out of 5 stars

The race team are first class and the…

The race team are first class and the cars and track in great condition,
However there are 2 huge problems to seriously need to address fast.

1. Way to many on track and having experienced riders on with novices is holding back progress and clearly dangerous.

2. The coffee shop is lovely location, but the food is so slow sometimes you’ve finished your day before it arrives and the quality is microwaved sub standard.

Thes two points down to corporate greed and very understaffed, it’s not rocket science

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Yellow and red flags ruin it

I love karting, but this is experience is rubbish. Went to the Charlton one (Docklands) and I didn't have a single lap that wasn't yellow flagged or worse, red flagged - it was so crap. The karts are also automated to stop/slow down, and it feels awful - no fun at all.

19 June 2026
Unprompted review
Rated 2 out of 5 stars

Too much time spent either stopped or walking speed!

My daughter and I have been karting many times. We booked teamsport Sheffield as it was the only place open on a Tuesday afternoon. It's the second time we've been here and it will be the last! As other people have said you spend so much time under red or yellow flags, you hardly get any race time. Our 3rd fifteen minute session I got 3 fast laps. I was black flagged and pulled into pits for missing a red flag, as soon as I saw it I stopped. I was told to leave the pits while the track was still red. I didn't know it was still red for 2 or 3 corners when I got yelled at again for not stopping at a red. Don't waste your money. There are many circuits around where 15 minutes of racing is very near 15 minutes of racing, not a Sunday drive. I understand safety is paramount but if you spend a lot of time under red or yellow flags you should be compensated in some way.

16 June 2026
Unprompted review

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