TeamSport Karting Reviews 

967
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the staff members are exceptionally welcoming, friendly, and extremely helpful during their visits, often providing great advice and encouragement. Many people also thoroughly enjoy the racing tracks and find the overall karting sessions to be exciting, fun, and highly engaging. However, some customers also noted issues regarding very high prices for food and drinks at the venue. Visitors additionally reported experiencing unexpected extra expenses for basic items along with frustratingly long delays before finally getting on the track. Some reviewers expressed frustration with poor communication and occasional unhelpful attitudes from certain staff members when problems arose.

What people talk about most

Staff

Customers had ambiguous experiences with staff, highlighting both exceptional service and significant... See more

User experience

Clients share ambiguous opinions on user_experience. While many reviewers praised the helpful staff,... See more

Service

Customers consistently note ambiguous experiences with service, often highlighting disorganization and... See more

Price

Users describe negative interactions with price, frequently highlighting unexpected extra costs and high... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying widely among consumers.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in d... See more

Company replied

Rated 3 out of 5 stars

Booked in for a members event and was poorly staffed had to ask at the bar for a staff member to sign us in after standing there for 5-10 mins and not being acknowledged. Was not told they were run... See more

Company replied

Rated 4 out of 5 stars

Booked for 2 people. At first they had to delay our session 20-30 mins because of rain outside, even staff were confused. Got out on the track and there was another party who were quite reckless... See more

Rated 4 out of 5 stars

As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probab... See more


Company details


Contact info

3.2

Average

TrustScore 3 out of 5

967 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(967)

161 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been going here since the Stockton…

Been going here since the Stockton branch opened and honestly fantastic experience everytime staff are fantastic they all deserve a massive raise for the politeness the hospitality they provide very informative and if you have a problem they deal with it straight away honestly couldn't fault the staff from ty to Chloe to Nash to Dan to Tom everybody fantastic work always make me feel welcome

13 June 2026
Unprompted review
Rated 1 out of 5 stars

TeamSport Leicester …

I took my son to TeamSport karting in Leicester today, after the safety briefing we went out on the track. I had booked two 15 minute sessions for £100, the venue was OK but the problem is they put 16 carts on the small circuit which was far to many in my opinion, a few people obviously had no idea how to drive a go cart and were either crashing or breaking the venue rules as a result many laps were under the yellow flag or completely stopped under a red flag. Only a few laps were completed at full race speed.
I think the company needs to review the amount of carts on the track at one time and the ability of the people who get in the carts as it can ruin the experience for others like my self and my son.

14 June 2026
Unprompted review
Rated 1 out of 5 stars

Stockton- serious accident likely

At Stockton, Marshalls scroll on their phones rather than Marshall. Numerous examples of bad driving and not one black flag during the race. We left early after 1 race as it was too dangerous. When I raised my worries about the lack of marshalling I was told by the Marshall to 'f*** off'. I wish this was a joke. Formal complaint has been made as there's going to be a serious accident here under this marshalls watch. We are very fortunate to have a decent home track at Hull were marshalls are respectful, kind and keep the track safe. The same cannot be said for Stockton.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Karting at Crawley

My thirteen year old son enjoyed his first time at the track in an adult cart after coming several times previously as a junior. The staff were very helpful and friendly. Safety was well managed. My only criticism was the food and drink offered in the bar was overpriced and the tables were not cleaned with dirty paper cups etc left on the tables. We chose not to eat there.
However it was an enjoyable afternoon.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Unbeliveble

This place is great for familys and friends you can go bowling or just drive go karts for a good price and its kid friendly. They have strong rules
that makes sense they also have a bar and arcade so you can stay entertained at all times. The staff is nice and will help you. The place is incredebly clean.

8 June 2026
Unprompted review
Rated 2 out of 5 stars

Staff do not care about conduct between drivers

I really wanted to give this experience more than a couple stars, but it was the way the staff handled sudden bad situations which ultimately ruined it for me.

The first round was great for myself and my party; 15 minutes of fun, not too many amber lights contrary to some of the other comments here. I would say it is the cohort that can really ruin one’s experience. A couple of lads, decked out in their own customised gear, were clearly much more experienced than the rest of us. When it came round to the second time we could race, they were going far too quickly, even during amber lights, smashing into the back of people continuously. For myself, I was a first time racer, but I got into it after a lap or two. It made sense, at least to me, to slightly apply breaks around the corners or lay off the accelerator. These lads again did not do this, smashed into the back of me, one of them went circling out of control, eventually facing me with a lovely double middle finger.

I didn’t react at all, but the staff asked me to stop in the pit stop to then lecture me about ‘breaking suddenly and forcefully’. When I asked how do you go around the corners without slightly slowing down, I received no practical response, only that I was being an unpredictable driver. After consulting with the rest of the group, many had the same issue, being crashed into by these boys, them driving far too close, ruined experiences, and were shocked to find I was pulled over and lectured about my driving rather than finding the boys who were recklessly driving and well, giving two middle fingers. As a result I had only about 8 minutes of driving time, very frequent yellows and reds almost the entire time (these boys did not care for those either much), and money that was better spent on the first round of driving than the second.

A bit of advice to those two and anyone out there who doesn’t want to race for fun, but for speed and time, please just book your own session that isn’t with other people who want to enjoy this. Another occasion of a person doing an inappropriate movement with their hands (too harsh to explain), was made to my partner for whatever reason. The staff, completely aware of this happening, simply do not care enough to seek any of these people out, and even though they saw this take place (as did multiple drivers) they do not care enough to pull any people over who enforce rude gestures or language. Just be aware of that when you go, because some people take it far too seriously, and the staff will not warn of this nor sort this out as violating any certain conduct between drivers.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Not great at all

Very bad experience as one of the workers was very rude and had an angry tone every time he spoke. There were lots of complications in the second session and lots of red and yellow lights not allowing anyone to fully experience the track. Not very great 👎

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Dint have a very nice experience at…

Dint have a very nice experience at Brent cross . Staff named "beth" dint handle the situation very well she looked very unhelpful and like do it by yourself attitude (not once I encounterd her multiple time with me andd other being unhelpful as well) just maybe doesn't wanna help In the best way
YJJ named guy was very polite helped me with all the issues. We work in hospitality too And knows that it could be difficult to manage people but it doesnt mean you start ignoring people and carry an arrogant/ignorant vibe around... like u dont give a sh*t about your job.
And what the hell how can u chew gum on the till while serving the customers? She spit on my hand and wasnt even aware of it so disgusting!!!
Anyways we had a plan to come with a group never coming sorry
Had to be in there for 3 hours just to do 2 single session go kart

29 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a fantastic visit to TeamSport…

We had a fantastic visit to TeamSport Brent Cross with my 6-year-old daughter, and I wanted to recognise the amazing staff who made the day so special.
From the moment we arrived, everyone was welcoming, helpful and went out of their way to make sure my daughter had a wonderful experience.
A special thank you to Marcia, who helped with the go-karting and enthusiastically cheered the children on around the track. Her encouragement made my daughter feel confident and excited.
Latifah was also fantastic, helping us settle in and assisting with the bowling activities. She was patient, friendly and made us feel very welcome.
A huge thank you as well to Matt, who was incredibly kind and generous. He gave my daughter some complimentary items including a bag, cup and water bottle, which absolutely made her day.
My daughter left with a huge smile on her face and has been talking about her visit ever since. It is rare to find staff who genuinely care about creating a positive experience for children, and this team certainly did that.
Thank you to Marcia, Latifah and Matt for going above and beyond. You are a credit to TeamSport, and we will definitely be returning.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Far too many drivers/Red or Amber light for on most of the time

Far too many drivers! They had 15 Karts out on the track creating far to much congestion so you could never really open up the throttle. To add insult we had a group of about 8 lads who were driving recklessly and constantly crashing causing the red and amber lights to come on. It is no exaggeration that at least 75% of the 30 minutes either the red stop or amber drive slowly was on, then as soon as a green light would show you would get half a lap in then you would have to stop again. The same drivers who were continuously causing this weren't dealt with harshly enough at all. I paid just short of £100 and left feeling as though we had barely raced at all.

28 May 2026
Unprompted review
Rated 4 out of 5 stars

The experience is good but the scam on…

The experience is good but the scam on the "event insurance" is not! DO NOT GET THE INSURANCE, this is not usual event insurance where you get a refund which would be industry standard- paid £21 for event of 7 and one cancelled ahead of 48hrs, all you get is credit to another event or food...... for £21 cost - nuts. People get ill and large groups change all the time. Its clear in the small print - so take note.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

The overall organization of staff and…

The overall organization of staff and management was really poor and heath and safety was just as bad i had a steward run across the track wile on a green light just missing being hit by a speeding kart we was then also made to we’re un clean and contaminated clothing witch smelts disgusting the.when raising my concerns to a hight hierarchy member of staff I was met with a rude hostile lady better to say just al not be going again Sheffield team sport karting what a shamble

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service - highly recommend

Nicki was fantastic throughout the process of booking us in to purchasing our vouchers after we finished our race. She was friendly, welcoming, and very easy to talk to, which made everything feel simple and stress-free. The whole experience felt personal and professional, and she took the time to make sure everything was clear. I would be happy to recommend her and Teamsport Basildon.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious company

Absolutely atrocious company: think very carefully about booking with TeamSport as it feels like this business is being run by crooks!

After having a session at the Stoke depot, I received a parking ticket despite giving my vehicle details during booking in.

I called in straight away and spoke to Kerris who advised the ticket had been issued in error and that it would be cancelled off.

A month later I received another letter with a larger fine and again called it in to team sport, this time speaking to Leia. She advised that the last person who I spoke to had not cancelled the fine correctly and that she had spoken to her manager and that this was now done.

Today I received another letter from the bailiffs saying I owed £170 and that they would be coming round to collect. Obviously I was appalled by this letter and got straight back on the phone to Team Sport.

This time I spoke to Rodrigo who advised that again the fine wasn't cancelled off correctly and that the manager would fix it and call tonight to apologies.

I did not receive a call. I got an email from Brandon Jones saying that because there had been "lack of correspondence" the fine would still be payable, all be it at a reduced amount.

I strongly recommend you avoid Team sport LIKE THE PLAGUE unless you want to waist hours of your life dealing with illegitimate parking fines. I am aware of others who have been through the same ringer so this is not an isolated incident.
BE WARNED AND DON'T LET THEM GET AWAY WITH IT!!

Who issues a parking fine in a carpark without the ability to buy a ticket in the first place??

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Staff are so inconsiderate!!!!!

Staff are so inconsiderate. We came here yesterday for my 13 year old step brothers birthday. He ended up sitting out the last round as 2 lads in carts with their own gear, who clearly knew the staff very well. We're allowed to bully and ram him off with no consequences. After my step brother sat the last round out they then went after my 14 year old step sister instead. Completely blatant out in the open the staff did nothing as they were friends...

I wont be coming here again this was a f*ckin joke. "1# carting in the uk" hardly..

The lads in their own kit were still racing on red. Ramming the kids. And overtaking and racing on yellow lights too.

So to the lads "Evan bullock" and "Brandon barker" you both are idiots.

I suggest to the management of this place you make your staff more considerate to kids. These racers in their own gear, whilst very fast. And probably we'll known shouldn't be allowed to get away with this and ruin my step brothers birthday.

Thanks for nothing guys. What a joke.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor marshals

Did a 50 lap race at TeamSport Crawley but the marshals were not marshalling at all, I kept getting hit in the back and getting pushed wide on most corners whilst I was leading the race by the driver in second place but they never received a black flag, plus they gained so much time under yellow light and still did not receive a black flag. If contact is allowed at Teamsport Crawley that is fine but I thought karting was a non contact sport. What’s the point of having marshals on track if they are not going to do anything. These 50 lap races are fun but when people are not following the rules and not getting black flagged then it’s not fun.

2 May 2026
Unprompted review
Rated 2 out of 5 stars

Booked karting for 7pm and 6s at 8.15pm…

Booked karting for 7pm and 6s at 8.15pm at high wycombe. Was told after the karting that they had taken another booking for 8.15, therefore we would be on at 9.15. Shocking. Gave them a chance to rectify the mistake. It's been over a month and haven't heard anything back.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, thanks to Courtney for booking and Steph for the great service experience, will definitely be back

29 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look