TEKshop Reviews 

1,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered products arrive remarkably quickly, function completely as expected, and offer fantastic financial savings compared to shopping with other standard retailers. Consumers also appreciate the exceptionally helpful customer support team and the secure, robust packaging that ensures delicate tech items arrive safely. However, some people mentioned noticing minor cosmetic scratches, small blemishes, or slight packaging wear on their newly delivered electronics. A few reviewers also encountered occasional technical glitches, hardware problems, or minor delivery delays caused by external shipping couriers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrive in pristine condition and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and often... See more

Service

Customers report widespread satisfaction and praise the efficient service. Consumers highlight helpful staff... See more

Quality

Consumers find quality to be positive, noting items arrive in pristine condition and look completely brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more

Company replied

Rated 5 out of 5 stars

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more

Company replied

Rated 5 out of 5 stars

Easy web site. We went for the new option with no box. Great value. Laptop was absolutely brand new. Small issue with the delivery company, not TekShop. And what an absolute pleasure to speak to a gen... See more

Company replied

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an... See more

Company replied


Company details

  1. #32 of 82 best companies in Computer Shop
  2. #35 of 94 best companies in Computer & Accessories store
  3. #25 of 50 best companies in Computer Hardware Company
  4. #69 of 190 best companies in Electronics store
  5. #14 of 21 best companies in Second-hand Computer Shop

About TEKshop

Written by the company

Girl in a jacket

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorized Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00
For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

--- Contact Details ---
Phone: ‪0115 654 7734‬
Email: Info@TEKshop.co.uk
Whatsapp: 07 565 575 585

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,198)

179 reviews in the last 12 months

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Rated 5 out of 5 stars

Danny at Tekshop was brilliant

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally professional and everything was received well packaged, exactly as described and with no fuss at all. 6 months on my son is delighted with his laptop. Excellent company, will be using them again.

2 August 2025
Unprompted review
TEKshop logo

Reply from TEKshop

Very much appreciated, thanks very much! Mark @TEKshop

Rated 5 out of 5 stars

Great service!

Initially there was an error when the website failed to fully complete the order. However, a quick email to TEKSHOP support who were very apologetic and they sorted it out straight away. Even though I'd now missed the Friday next day delivery they expressed the laptop to me as a weekend delivery! The laptop itself is a refurb B grade so I wasn't sure what to expect. However I need not have been worried, the laptop is pristine barring a minor cosmetic dent whish I didn't even notice to start with. Would definitely use TEKSHOP again.

25 February 2026
TEKshop logo

Reply from TEKshop

Glad to hear all is well, thank you Simon! Mark @TEKshop

Rated 5 out of 5 stars

Extremely helpful and knowledgable…

Extremely helpful and knowledgable staff. Also, item purchased was despatched and delivered to me in two days. Have yet to set up the new laptop but it looks good and no damage in transit. This was my first purchase from TEKshop but will not be the last. Well done.

18 February 2026
TEKshop logo

Reply from TEKshop

Pleased to hear that you're happy, thanks very much Ian! Mark @TEKshop

Rated 5 out of 5 stars

satisfied first time customer

I found TEKshop online and my first purchase was a great success. The product descriptions on the website make it easy to choose a laptop even if I'm not hugely technical and the Asus laptop I chose arrived earlier than expected and perfectly packaged. I chose a grade A product and the saving was around £1,000 as compared to buying it new. I've been using it for 2 weeks now and you couldn't tell the difference between my laptop and a brand new one. I'm hugely satisfied with TEKshop and no doubt I will buy more tech products from it.

13 February 2026
TEKshop logo

Reply from TEKshop

We're very happy to hear that you're pleased with your purchase, thank you! Mark @TEKshop

Rated 5 out of 5 stars

The staff here is amazing

The staff here is amazing! Very helpfull and polite. I recomend this shop to everyone they have great products and fast delivery not only that they litlery have everything you need!

26 February 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thank you so much, that's fantastic to hear! Mark @TEKshop

Rated 4 out of 5 stars

Desktop Order

Great communication from Tekshop through the order process and very quick delivery. Would highly recommend them.

6 February 2026
TEKshop logo

Reply from TEKshop

Thanks so much Stuart, most appreciated! Mark @TEKshop

Rated 5 out of 5 stars

Great

Happy with my chromebook. So far so good

2 February 2026
TEKshop logo

Reply from TEKshop

Very pleased to hear this, thanks! Mark @TEKshop

Rated 5 out of 5 stars

I recently bought my PS5

I recently bought my PS5 from them, and the delivery was superquick in a well-packaged box with a great price! Thank you!

3 February 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thanks so much for choosing to shop with us! Mark @TEKshop

Rated 5 out of 5 stars

Very helpful

Very helpful, good price and quick delivery.

30 January 2026
TEKshop logo

Reply from TEKshop

We appreciate your support, thanks! Mark @TEKshop

Rated 5 out of 5 stars

Highly recommend

Great. Item as described, best price I could find, delivered next day as promised, packaged well and securely. More companies need to be like this.

26 January 2026
TEKshop logo

Reply from TEKshop

High praise indeed, thanks very much Will, we appreciate your support! Mark @TEKshop

Rated 5 out of 5 stars

Googled looking for a VGA cable and…

Googled looking for a VGA cable and some accessories. Somehow maps guided me to the warehouse not mentioning that this wasn't a shop. Friendly gentleman (great beard by the way) explained that they're online usually but still managed to sort a couple of the items through the sales team and directed me to the website where I was able to get the other stuff for a great price. Excellent customer service and great value fpr money. The Sister who took me was very impressed.

30 January 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thank you so much for your kind words, it's a pleasure! Mark @TEKshop

Rated 5 out of 5 stars

It was a good experience

It was a good experience — good price and fast delivery. I’m happy with this shop

16 January 2026
TEKshop logo

Reply from TEKshop

Glad to hear all is well, thanks so much! Mark @TEKshop

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