TEKshop Reviews 

1,198
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered products arrive remarkably quickly, function completely as expected, and offer fantastic financial savings compared to shopping with other standard retailers. Consumers also appreciate the exceptionally helpful customer support team and the secure, robust packaging that ensures delicate tech items arrive safely. However, some people mentioned noticing minor cosmetic scratches, small blemishes, or slight packaging wear on their newly delivered electronics. A few reviewers also encountered occasional technical glitches, hardware problems, or minor delivery delays caused by external shipping couriers.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrive in pristine condition and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and often... See more

Service

Customers report widespread satisfaction and praise the efficient service. Consumers highlight helpful staff... See more

Quality

Consumers find quality to be positive, noting items arrive in pristine condition and look completely brand... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more

Company replied

Rated 5 out of 5 stars

Danny at Tekshop was brilliant. After having had a bad experience on e-bay with a private seller aka scammer I was worried about getting another second hand laptop but Tek Shop were totally profession... See more

Company replied

Rated 5 out of 5 stars

Easy web site. We went for the new option with no box. Great value. Laptop was absolutely brand new. Small issue with the delivery company, not TekShop. And what an absolute pleasure to speak to a gen... See more

Company replied

Rated 5 out of 5 stars

Bought the Acer Predator Helios 16 PH16-72 and it was a GREAT laptop at an AMAZING price. I was unsure at firsr but ever since I haven't regretted it even once for the past 5 months. Recently had an... See more

Company replied


Company details

  1. #32 of 82 best companies in Computer Shop
  2. #35 of 94 best companies in Computer & Accessories store
  3. #25 of 50 best companies in Computer Hardware Company
  4. #69 of 190 best companies in Electronics store
  5. #14 of 21 best companies in Second-hand Computer Shop

About TEKshop

Written by the company

Girl in a jacket

TEKshop is a well-known and long-established, independent online retailer offering some of the very best electrical deals to consumers at amazingly low prices.

TEKshop is a family business with over 10 years of experience trading on eBay and Amazon. We aim to offer a wide range of IT equipment and electronics to both home and business users.

TEKshop has gained a commendable reputation for providing quality branded electrical goods, as well as outstanding, industry-leading customer service. This has led to us launching our own online store, our own shop where we can provide the best deals possible and have a little extra flexibility in how we list our goods.

--- Our Current Partnerships ---
HP Business Partner
Lenovo Partner
Dell EMC Authorised Partner
Acer Authorized Partner

--- Business Hours ---
Monday - Friday, 9:00 - 17:00
For any customer support queries, we aim to reply within 6 business hours. Please note, any queries made on the weekend will not receive a reply till the following Monday.

--- Shipping Details ---
Our Couriers: DPD, Royal Mail

All Laptops, Desktops, AIOs, Projectors, Components are shipped DPD Next-Day Delivery, Free of Charge.

Any orders purchased before 2:00 PM (Monday-Friday) are despatched the same day.

--- Contact Details ---
Phone: ‪0115 654 7734‬
Email: Info@TEKshop.co.uk
Whatsapp: 07 565 575 585

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,198)

179 reviews in the last 12 months

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Rated 5 out of 5 stars

A good computer

A good computer, fantastic price, good communication and fast delivery. The only disappointing thing is that the all in one computer is silver and white and it was sent with an all black key board and mouse.

4 January 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thank you so much, great to hear - sorry about the keyboard and mouse - with graded stock, we sometimes have to send an alternative option with a PC. Thank you, Mark @TEKshop

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. The item arrived in great condition (Grade A) and looks brand new. I tested it for a week and everything works smoothly. Communication with the company was excellent, delivery was speedy, and the item was well packaged. Couldn’t ask for more — thank you from a happy customer!

18 January 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Great to hear, thank you so much for your support! Mark @TEKshop

Rated 1 out of 5 stars

Purchased and paid for a PC

Purchased and paid for a PC, sold by TEKshop. Order processed and confirmed, 4 days later I have an email from TEKshop with a refund processing as ‘no longer in stock’, check the web page of third party seller and their own, clearly in stock, contact the market place (well known trade name), confirm in stock and will be delivered within a few days. Check website clearly there and in stock but is now £150 more. Contacted TEKshop, thinking this must be an error? No.. confirmed they have the item in stock but cannot sell it at the price (in sale) so cancelled it and readvertised at higher price whilst still holding my funds.
Informed legally by them they can do this as not been dispatched so no contract of sale, no good will gesture, admission in stock but they cancelled it.
Morally and ethically this is very wrong, very wrong. I tracked this on the website and with their £50 off new customers, they were happy to behave this way for £90 difference, I appreciate businesses need to make money, but this is so very wrong.
I have reported it to trading standards and asked that your trading names are added to resolver, this is not how businesses should operate, in fact it is disgraceful.

19 January 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Sorry to hear that you're unhappy Darren, however we cannot find any order from you. Regardless, we never like to have to cancel a customer's order, however it's sometimes the only option - we're only human and pricing errors can occur. This sounds like a simple case where we'd priced the item wrong and contrary to popular belief, we're under no obligation to sell the item at the wrong price. Thank you, Mark @TEKshop

Rated 5 out of 5 stars

Quick, quality and good price

I've not used the Chromebook for long, a few days, but it was bought as a replacement for an identical one I had that I broke! I needed it desperately for the next day for work and it was delivered within 24hrs of me ordering ( I live in Cornwall) and it was £70 cheaper than other places. Perfect, brand new, great. I can't comment on their after service as it's not been necessary but hope it won't be. Thank to them, they saved me from a sticky situation with my job:)

13 January 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks so much Barbara, it's a pleasure! Mark @TEKshop

Rated 5 out of 5 stars

No robots

What could be better than ordering a device, which is then delivered quickly, works as it should, plus a person replying to a phone enquiry, not a robot. Nothing in the purchasing business can be better than that. The price was also reasonable. It's a TV which TekShop sourced from Argos but I couldn't find it in Argos. There's a similar model without a TV tuner but I wanted proper aerial support and didn't find the model TekShop supplied. Maybe TekShop had bought them all.

5 January 2026
TEKshop logo

Reply from TEKshop

Thanks very much Michael, it's very much appreciated and we're pleased to hear that you're happy! Mark @TEKshop

Rated 5 out of 5 stars

Excellent service

Excellent service. Really pleased with the product, swift delivery and even better than described. Would use again!

5 January 2026
TEKshop logo

Reply from TEKshop

Great to hear, thanks so much Chrissie! Mark @TEKshop

Rated 4 out of 5 stars

Good quality desktop

I don't feel I can give an excellent review due to the marks on the base being more than I expected but delivery, communication and the running of the pc so far has been great.

2 January 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thanks very much Julie! Mark @TEKshop

Rated 5 out of 5 stars

Great service

Great service
Very quick delivery

7 January 2026
TEKshop logo

Reply from TEKshop

We very much appreciate your support, thanks! Mark @TEKshop

Rated 5 out of 5 stars

Excellent Service

Fast efficient, my order arrived super fast - so fast I needed to ask DPD to delay delivery by 24 hours, which they did, order arrived well packed, with excellent tracking - thanks again

7 January 2026
Unprompted review
TEKshop logo

Reply from TEKshop

Thanks Pat, most appreciated! Mark @TEKshop

Rated 4 out of 5 stars

Didn’t get the promised delivery the…

Didn’t get the promised delivery the first time but parcel arrived as stated on the second attempt.
Contents as yet unviewed but I’m full of happy anticipation. Thanks

5 January 2026
TEKshop logo

Reply from TEKshop

Sorry to hear of the delivery hiccup Pamela, but we're pleased to hear that it's all sorted out now, thanks! Mark @TEKshop

Rated 5 out of 5 stars

It’s amazing

It’s amazing, worth buying good customer service🙌🏽

16 December 2025
TEKshop logo

Reply from TEKshop

Glad to hear all is well, thank you so much Dolcia! Mark @TEKshop

Rated 5 out of 5 stars

Last minute Christmas gift

Last minute Christmas gift. Was delivered prompltly by DPD the next day. Went for the open box option, was hesistant as it was a gift. No problems at all, perfectly packed, inside everything was as it would be if bought brand new, just looked like the box had been opened. Saved lots of money and recipient is none the wiser! Very happy. Thankyou Tekshop 👍

22 December 2025
TEKshop logo

Reply from TEKshop

It's a pleasure, thank you so much! Mark @TEKshop

Rated 5 out of 5 stars

The entire process

The entire process, from browsing the website to having my laptop delivered, was flawless

23 December 2025
Unprompted review
TEKshop logo

Reply from TEKshop

Very pleased to hear this, thanks very much! Mark @TEKshop

Rated 5 out of 5 stars

Excellent service

I had a problem with a laptop after 10 months of use I spoke to Paul and I sent it back on Monday, they uptime that it had arrived, repaired and dispatched… it was back on Friday… today J

Great service, Paul was very helpful and I recommend them highly…

The laptop was cleaned and packaged like new….

It was I would like to add a refurbished one but received the same care as if it was new!

19 December 2025
Unprompted review
TEKshop logo

Reply from TEKshop

We're very happy to hear that you're pleased with your laptop, thanks Philip! Mark @TEKshop

Rated 5 out of 5 stars

Great value÷ service

Really good value, pristine condition, easy ordering, efficient (really quick delivery). So far really pleased. Christmas gift so real tell will be when we set it up on Christmas Day.

Update - this gift went down really well on Christmas Day and teenager has been using it non-stop since. She loves it. The condition, the layout, accessibility etc very pleased with this purchase and would definitely use Tekshop again.

9 December 2025
Unprompted review
TEKshop logo

Reply from TEKshop

Great to hear, thanks so much Alison! Mark @TEKshop

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