⭐⭐⭐⭐⭐ Absolutely flawless — like brand new! I bought a refurbished Lenovo Yoga from TekShop and I am genuinely amazed. It arrived in perfect, pristine condition — not a single scratch, mark, o... See more
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Unit 3, 149 Glaisdale Drive West,, NG8 4GY, Nottingham, United Kingdom
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Replied to 87% of negative reviews
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I purchased a refurbished laptop, it arrived on time and as described and performs as described. Very happy with the purchase.

Reply from TEKshop
Excellent communication and customer service. I haven’t set up my laptop as yet because it’s been delivered to my daughter’s house, however I have very high expectations given the brilliant communication with Danny.

Reply from TEKshop
We bought an HP laptop from TEKshop via Amazon. When we started experiencing issues with the new device, we contacted TEKshop’s customer service. I was pleasantly surprised to be greeted not by an AI system, but by an actual person on the other end of the line.
I spoke with Paul and Curtis, and both were extremely courteous, calm, and composed throughout the troubleshooting process. They were responsive and took the time to explain each step in simple, easy-to-understand terms.
In a world dominated by automated service, the human touch they provided felt genuinely refreshing.

Reply from TEKshop
Brilliant customer service. I phoned and they talked me through a gaming computer purchase when I was clueless. Great value and perfect delivery.

Reply from TEKshop
The Surface 5 laptop which I purchased on eBay arrived swiftly via DPD. It is brand new with its security tags still intact. It is a remarkable bit of kit. I highly recommend this seller.

Reply from TEKshop

Reply from TEKshop
have used TEKshop before buying laptop . very good feedback from TEKshop, they tell you when your item is coming, will use again , no problems .

Reply from TEKshop
This was tricky. Ordering after a conversation with a real person was straightforward. Upon safe receipt and partial setting up it seemed there was no promised 'touchscreen'.
Another conversation, confusion over exactly which edition of the model had been sent.
Returned, the lack of a touchscreen was agreed and another option as replacement arrived, with some reduction in price, as it was wholly TEKshop's fault. It has all ended up satisfactorily but concluded a week later than expected. Can't fault the telephone conversations but a greater readiness for some recompense, without my pushing, would have kept a 5 star rating.

Reply from TEKshop
The choice was good, the price was competitive, and the laptop arrived the next day.
This was a Grade A - Refurb laptop, but it looks and feels like new. I'm very pleased.

Reply from TEKshop
I bought from Tekshop because they had the product I wanted at the best price with free delivery.
What really impressed me most was that it arrived the next day!
Really happy - what a fantastic service!

Reply from TEKshop
Friendly professionalism; accurate information and speedy service at a good price.

Reply from TEKshop
They were very patient and helpful and informative.

Reply from TEKshop

Reply from TEKshop
Quick delivery, good communication. Tha m you very much. Exactly what I needed.

Reply from TEKshop
Great laptop overall. The ASUS ZenBook 14 OLED is really good quality, super clear screen and fast performance. It’s lightweight and feels premium when using it. Battery lasts ages and runs smooth even with loads of tabs open. Delivery was quick too and everything came well packed. Definitely happy with it so far.

Reply from TEKshop
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