I am very satisfied with Telenor. Everything has been easy and clear from the beginning. The SIM card and my new phone were delivered very quickly. The network quality is excellent, and the internet... See more
Company replied
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Yesterday I bought a phone from the Bilka Randers office. The young man who served me (a tall, young blond guy) was extremely knowledgeable and even though I was unable to buy the phone on installment... See more
Company replied
I had internet from Telenor for 2 years. Lately, the 5G service became quite unreliable in my area of Aarhus, speeds unstable and connection to tower as well. Technical support told me the... See more
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Jeg har være heldig idag. Blev hjulpet af Saad med en del problemer jeg havde med mine devices. Saad Rafi viste en meget positiv attitude. En fantastik ansigt udadtil for Telenor.
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Company details
Written by the company
Vores kundeservice sidder klar til at hjælpe dig mandag til fredag fra kl. 8-20, hvis du har spørgsmål til et af dine produkter eller brug for vejledning.
Kontaktoplysninger
Written by the company
Om Telenor
Netværk i verdensklasse
💙 Mere end forbindelse. Mere tryghed.
Hos Telenor arbejder vi hver dag for at gøre teknologi nemmere og mere tryg. Derfor får du ikke kun mobil- og internetløsninger med stærk dækning. Du får også hjælp og digitale sikkerhedsløsninger, der kan gøre hverdagen lidt tryggere.
Som kunde har du blandt andet adgang til Telenor Tryghedspakke, som hjælper med at beskytte mod digitale trusler, svindelforsøg og falske hjemmesider.
Det betyder blandt andet:
🛡️ Ekstra beskyttelse i din digitale hverdag
📱 Fleksible mobil- og internetløsninger
💙 Hjælp og support, når du har brug for det
Tak fordi du deler din oplevelse med os på Trustpilot. Din feedback hjælper os med at blive bedre og skabe endnu bedre kundeoplevelser.
Du kan læse mere om vores mobil- og internetløsninger samt Telenor Tryghedspakke på telenor.dk.
De Bedste hilsner
Telenor 💙
Contact info
Skelagervej 9, 9000, Aalborg, Denmark
- 72100100
- kundeservice@telenor.dk
- www.telenor.dk
3.8
Great
44k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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telenor helps the up coming youth to be…
telenor helps the up coming youth to be had working by supporting them to have their gaols in a little time and they stay happy always keep up tolenor for the 100up coming years
22 September 2025
Reply from Telenor Danmark
Hi Mike☀️
Waow that's a very nice review🤩
Thank you very much for your genuine opinion🙌
We train our employees to deliver the best service as possible.💙
Have a very nice day.
Kind regards,
Christian Telenor💙
Reply from Telenor Danmark
Yay! That's so great to hear, Deepak 💙
It means a lot to us, when the customer service hits the right spot 🤩👏
Your 5 stars will be delivered to all my colleagues ASAP. Trust me: They will shine bright on today's work ⭐
Thank you!
Best regards,
Linda, Telenor
Reply from Telenor Danmark
All good! ⭐
That's what we like to hear, we always try to do our best💙
Thank you for the review📱
Kind regards
Christian, Telenor
East or west telenor is the best 🙂
My experience with the telenor was like nothing faced before , in such a easy and humble manner. Nothing felt difficulty while dealing with telenor. Must appreciate that lady who was so so humble i didn't ask her name for privacy but she was too good for us. Thanks for visiting customer in such a humble way.
20 September 2025
Reply from Telenor Danmark
East or West, Telenor is truly the best – and your kind words just made our day shine brighter, Sumit! 🌍✨
We’re thrilled to hear your experience was smooth sailing from start to finish, handled with all the humility and care you deserve. Hats off to our mystery lady for being such a superstar – we’ll make sure to pass on your appreciation, even if she stays our secret agent for now! 🕵️♀️💫
Thanks for choosing Telenor for your journey – we’re always here to make the ride easy and enjoyable! 🚀📱
Emilie – Telenor 💙
Reply from Telenor Danmark
It’s awesome to hear you think we’re among the best on the field George! ⚽🔥
Thank you, for your 5 stars and kind words. We’re always striving to give you top service and keep you on the winning track! 🏅
Looking forward to many more victories together!
Emilie – Telenor 💙📱
Reply from Telenor Danmark
Flying first-class service is exactly what we aim for – and we're so glad to hear you felt well taken care of, Petrica! ✈️💼
Kindness and prompt help should always be part of the package – and your 5-star check-in makes our day 💙
Thanks for flying with Telenor – we look forward to welcoming you on board again soon!
Emilie – Telenor 📱
Donot buy telenor subscription
Donot buy telenor subscription. It is a scam company. Monthy bill 398 per month. 3 month is ok after 3 months 709 kr and 719 kr. They are bigger scamers . Donot buy subscription with it.
17 September 2025
Unprompted review
Reply from Telenor Danmark
First of all I can assure you that no scams are going on, Tanveer😊 We do not charge anything without a reason.
If you've got a higher bill than expected, it can be due to too late payment or usage not covered in your package.
If you want a clarification on what it is, you are more than welcome to contact me on socialemedier@telenor.dk 💙
Have a great day!
Kind regards
Mathias, Telenor ✨
Reply from Telenor Danmark
Hrowdy Jorge! 🤠
Welcome to the tele-prairie! I am here with all my digital horses and cacti and we have really missed some great company💙
Therefore I am very glad that you brought a very fine review to me, it means a lot to an old digital Tele-cowboy like me🤠
Have a nice and great day!
Kind regards
Mathias, Telenor 🤠
The salesman at a store was tooo good
The salesman at a store was tooo good. Because of him we purchased the phone.
16 September 2025
Reply from Telenor Danmark
Wooow! It sounds just like an experience that I would have appreciated too! 🤩
I know that my colleagues are doing their very best, every day to provide you with the best service as possible🤩
I really hope that you will be very satisfied with your new 📱
Thanks a lot for sharing your experience, I really cant wait to share it with my colleague 💙
Have a pleasant day!
Kind regards
Mathias, Telenor 💙
Accounting Mayham
Broken promises and overcharging adding fees and promising refunds that never comes. Horrible experience. Spend hour on the phone with them and you can't trust anything they promise you.
15 September 2025
Unprompted review
Reply from Telenor Danmark
Hej Sebastian 😊
Jeg er ked af, hvis det er den følelse, som du sidder tilbage med.
Vi skulle meget gerne opkræve dig dét, som du skylder - og ikke mere. Derfor er det godt, at du rækker ud 😊
Hvis du stadig mangler svar på noget, er du meget velkommen til at sende en af de digitale brevduer afsted på socialemedier@telenor.dk 📧🤝
Jeg er i hvert fald klar, med alle informationer, i indbakken!
Venlig hilsen,
Linda, Telenor
Reply from Telenor Danmark
Yaaaaaay!🎉
Time for celebrations on a monday morning!!!🎉🤩
We do our very best to be perfect for everybody, thanks for sharing your experience and thank you for the five stars! 💙
Have a great day!
Kind regards!
Mathias, Telenor 💙
Reply from Telenor Danmark
Thanks a ton for the kind words! 🙌 We love hearing that you always get top-notch service with Telenor – it’s like music to our ears 🎶💛
Hope your Sunday is as awesome as your review 🌞 have a great Sunday! 🌼
Kindest regards,
Rosa, Telenor
Verry good service
10 September 2025
Reply from Telenor Danmark
Yiahuuuu, Petru - what a great review 🤩👏
I am so happy, that my colleague helped you over the finish line 💯💙
Never hesitate to open the door again, if you have any questions 🤝
Thank you for the 5 amazing stars ⭐
Best regards,
Linda, Telenor
I terminated my contract and my…
I terminated my contract and my contract end on 3 September, and Telenor cut my service on 25 august, i call back on 27 august and service is back, operator told me we can refund this tow days without service.
But after I sow the full amount without refund. I contact by email and they say bla bla bla bla.
I've taken a look at it, and I don't see anything documenting that you've been promised a refund. It's actually not regular protocol to refund in these cases.
27 August 2025
Unprompted review
Reply from Telenor Danmark
Hi Fatjon 😊
I am sorry if you are not happy about this 😔
It is very hard for me to know the "ups and downs" in this particular case from Trustpilot 🤔
But! Do not hesitate to write me on socialemedier@telenor.dk - and I will bring my biggest magnifying glass to take a closer look on the case for you 🔍
I will be waiting in my inbox 😊🙌
Best regards,
Linda, Telenor
The best phone company
7 September 2025
Reply from Telenor Danmark
The best phone company? 📱✨
I salute you, Mirel 🥰🙏
Reliable service, fair prices, and customers who are genuinely satisfied - that's what we are going for! 💙
Thank you for sharing the Telenor-love with us!
Best regards,
Linda, Telenor
Super go service.
4 September 2025
Reply from Telenor Danmark
Juhuuu, Jesper 🥰🙌
Du suser lige ind i tele-hjertekulen med dine 5 stjerner og super go'e humør 💙
Hele baduljen kommer straks videre til mine kolleger, så de kan få en ekstra glitrende fredag ⭐
Tak, fordi du tog dig tiden til at åbne døren til vores Trustpilot 🤝🤩
Venlig hilsen,
Linda, Telenor
Super service
13 June 2025
Reply from Telenor Danmark
Det lyder dælme som en oplevelse helt i top - flere af dem, tak👏
En super service er lige præcis dét vi stræber efter at kunne levere hver eneste gang😍
Ha' en fantastisk fredag!
Amalie, Telenor 💙
The seller was very knowledgeable
The seller was very knowledgeable, very understanding and with a smile on his face. I will buy from Telenor again.
26 August 2025
Reply from Telenor Danmark
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our seller — knowledgeable, understanding, and with a smile is exactly what we aim for 😍
We're happy to know you'd choose Telenor again, and we look forward to welcoming you back💙
Have a nice day!
Amalie, Telenor✨
I LOVED their customer service
I LOVED their customer service. Really liked how they treated me at the store. I would've mentioned their name here if I knew.
23 August 2025
Reply from Telenor Danmark
That sounds like the best experience💙
Everyone deserves perfect treatment, and I’m so glad you got that🥇✨
Have a great Sunday🤞
Eva, Telenor
Reply from Telenor Danmark
Thank you for your kind words! We're glad to hear everything is good with Telenor 😍
Have a nice day!
Amalie, Telenor 💙
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