TeleNordic Communication ApS Reviews 979

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

TeleNordic is Brilliant... A super company where the call center always has an answer if you need help. A great way to 'phone "The World" without it costing "The Earth"

Rated 5 out of 5 stars

Hi Thanks for a pleasant experience where all the parameters fell into place without any problems,hopefully this level of service will continue in the future Robert

Company replied

Rated 4 out of 5 stars

quick delivery the quality of the call is good it's just a bit complicated, have to dial a local number + pin code, then can call the number I want to call. So I have to write down the numbers befor... See more

Company replied

Company details

  1. Phone and internet services
  2. Mobile network operator

Written by the company

TeleNordic er kendt for sin behagelige måde at servicere og hjælpe kunderne på. Der er altid ekstra tid til at forklare og svare på spørgsmål, så kunden er godt hjulpet. Det afspejles meget tydeligt i Trustpilot anmeldelserne. Kunderne føler at de får en ekstraordinær god personlig behandling og det giver sig bl.a. udslag i deres brug af vores tjenester i mere end 25 år og med mere end +950 Trustpilot anmeldelser er 69% af dem anmeldt med højeste score: Fremragende. Prisniveau Vi har fuldt bevidst siden 1993 lagt et prisniveau for vores produkter som er meget attraktiv med en besparelsesprocent på 20-85% i forhold til de kommercielle teleselskaber. F.eks. tilbyder vi top 20 lande til 19 øre/min. med kundernes favorit: City telekortet. Vilkår Billig udlandstelefoni - så enkelt kan det faktisk gøres ! ✔️Nemt og hurtigt at komme i gang ✔️Ingen forpligtelser eller bindinger ✔️Intet abonnement ✔️Ingen udløbsdato for taletiden ✔️Intet skift af mobil-/teleselskab el. abonnement/tlf. nr. er nødvendigt ✔️Oplysning af kroner/ører på din taletidskonto ved hvert opkald ✔️Med løbede taletidsoplysning kan du kontrollere din taletid at alt stemmer.....for hver en øre 😊 ✔️Reel og ærlig udlandstelefoni fra TeleNordic Køb online Kig forbi www.telenordic.dk og bestil taletid sikkert via Nets, så leveres taletiden straks på email. Kundeservice Kontakt os på tlf. 69 90 21 00 eller kundeservice@telenordic.dk hvis du har spørgsmål eller ønsker rådgivning om hvilket produkt der passer bedst til dit behov. Om TeleNordic TeleNordic hed oprindeligt Trimax Telecom og blev grundlagt i 1993. Der blev hurtigt udvidet med salg i Norden og firmanavnet blev ændret til TeleNordic Communication. TeleNordic er en 100% dansk ejet og drevet virksomhed, som leverer teleydelser via et globalt netværk til mere end 230 lande i verden. TeleNordic Communication ApS v/Dannie Ybarra Nielsen CVR-nr. 26901405


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

979 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I bought this card so that I could call…

I bought this card so that I could call my parents in Iran through this phone card and I couldn't because their phone didn't ring at all, while they could call me. If that's the case, what good is this card to me? In fact, it wasted my 120 kronor and I'm angry about it.

5 March 2026
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Hallo Rahim,
It was nice to talk to you right now.

The government of Iran has blocked nearly all international calls to Iran. This is why you can’t get a connection to anyone.

Our call statistics for calls going successfully to Iran is today only 2-6%. Normally it’s above 94%. It was possible to call one week ago, but after the attacks and the war started it has been blocked again.

I’m very sorry that you can’t get in touch with your parents and friends in Iran at the moment.

We have to wait until the call blocking has been removed.

You will be notified when it’s possible to make calls to Iran again.

Kind regards
Dannie
TeleNordic Com.

Rated 5 out of 5 stars

Quick setup

Quick setup
Fast and helpful customer service

2 May 2025
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Dear Robert,
We are always glad to service you, and do our best to do it smooth and quickly way.
Thank you so much for your 5 ⭐⭐⭐⭐⭐, really appreciated 👍

We wish you the best.

Kind regards
Dannie
TeleNordic Communication

Rated 5 out of 5 stars

super easy to use

15 August 2024
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Dear Richard, thank you so much for spend time to make an recommendation so fine with a five star rating.
Hope you bennefit big time from the usage of our service.
-- Make life easier and joyful !

Kind regards
Dannie Y. Nielsen
TeleNordic Communication

Rated 5 out of 5 stars

Hi Thanks for a pleasant experience…

Hi Thanks for a pleasant experience where all the parameters fell into place without any problems,hopefully this level of service will continue in the future
Robert

21 December 2023
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Hi Robert,

Thank you for your nice rating of our easy order process, service and yes, we do our best to have a high level of service towards our customers. It has been like this for many years now and we try and keep it that way :)

Kind regards
Dannie, TeleNordic Communication

Rated 4 out of 5 stars

good call quality

quick delivery
the quality of the call is good
it's just a bit complicated, have to dial a local number + pin code, then can call the number I want to call. So I have to write down the numbers before I call.

29 July 2023
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Dear Jessi,

Thank you for your fine review.

We have a service to simplify the call method. I have added your phonenumber to your personal City PINcode. So from now on you don't have to enter the PINcode on each call. Now you just dial the accessnumber (36900968 - you can add this number to your phonebook contact list) and enter the number you wish to get in touch with.
I hope you like the service 😉

Sincerely Yours
Dannie, TeleNordic support

Rated 1 out of 5 stars

Be careful with this company

They suddenly stopped working last year and never refund the money we paid for their service. Bad option!

UPDATE: The telephone number doesn't even work. What a bad service!

22 March 2021
Unprompted review
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Hi Gabriela,

It is true that our telephony platform collapsed in the autumn of 2020. TeleNordic did not close or go bankrupt, but has spent time re-establishing TeleNordic's international telephony service which was reopened on Wednesday 17 March 2021.

We have succeeded in recreating a new setup with data from the old system and thereby also the balance that was in your account. I have sent you an email with all the details so you can call cheaply again abroad.

UPDATE:
What happens in your case is that you have called up several times in a row and entered your PIN code. Then, for security reasons, your phone number is blocked. That's what happened in your case.

I've cleared the block so you can try again.

I hope it sheds light on the experience you had.

Best regards
Dannie Nielsen

TeleNordic Communication

Rated 1 out of 5 stars

They no longer work

They have made public that they are closing down on October 31 with very little notice. However, the phone numbers you have to call, already stopped working on October 15th, making it impossible to use up any remaining credit.

24 October 2020
Unprompted review
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Hi Kristjan,

We have used the time after our telecommunications services stopped in October 2020 to rebuild the telephony service.

We reopened today 17 / 3-2021 with a new website (www.telenordic.dk) and international telephony, services. You're now able to call the same dialing numbers and can use your PIN the same way you did before the brake down.

If you have any questions please feel free to contact customer service.

Sincerely. Dannie Nielsen
TeleNordic Communication

Rated 5 out of 5 stars

IT'S THE BEST WAY TO CALL ABROAD AND…

IT'S THE BEST WAY TO CALL ABROAD AND THE CHEAPEST WAY TOO. I USE THE SMART LATINO AND I AM VERY PLEASED WITH THE SERVICE.

12 August 2019
Unprompted review
TeleNordic Communication ApS logo

Reply from TeleNordic Communication ApS

Dear Susana Sanchez,

Thank you so much for spending time and send us these fine words. We're very glad that our service makes you happy!

Best regards
Dannie, TeleNordic support

Rated 2 out of 5 stars

Your prices does not match what is…

Your prices does not match what is advertised on your website. In my case, Middle East Card, the real price is 3 times higher.
The other problem which happens often, is that the line gets disconnected and the operator asks me to dial my destination's number.

10 March 2019
Unprompted review
Rated 5 out of 5 stars

Maiden try and it feels safe

This is first time I have opted for on-line telephone card for telephone abroad. I find your website user-friendly and method of payment straight forward. The cost per minute is reasonable especially when card can be used for any country.

6 February 2017
Unprompted review
Rated 5 out of 5 stars

Great!

I bought the Smart Travel card last year. For 100 kr I get talktime that doesn't expire. The time finally ran out, and I went back to the website to "tank op" but had issues with the verification process. I called their support line and the support person could handle my English very well and walked me through re-establishing the value on the card. Recommended. Thank you!

16 June 2016
Unprompted review
Rated 4 out of 5 stars

Easy and good value for the money

I am very happy with this card because is really good value for the money. System is always working, maybe a small recommendation from other similar cards could be that gives you the option to remember the code from the phone you are always calling so you don't have to enter the 10 digits code.

16 December 2014
Unprompted review
Rated 3 out of 5 stars

Not Fair Enough

Why is it a must for one to give their mobile number when they order talk time? I lost my mobile and therefore, I have no mobile phone: I was therefore 'forced' to insert an imaginary number just to order talk time on your website. I think u must re-programme the order form, so that only an e-mail address should be obligatory... Not every one who uses telecard has a mobile :) Yes, I hear you say it is because you would like to get in touch with customers fast, by sms. But at the expense of the inconvenience of those without mobile phones? Is that fair enough? I don't think so :(

29 October 2014
Unprompted review
Rated 5 out of 5 stars

Great for calling the states

I have been using TeleNordic for the past seven or eight years. Since they introduced City card they are the only service I use for calling friends and relatives in the US. More than 20 hours of calls for kr 100. Do the math. No need to worry if someone is at home or on their computer. Once the set up has been made everything is one touch of the dial away. Their support is great. While live hours are limited if you run in to problems on a week day after office hours just shoot them a mail and they'll answer.

9 April 2014
Unprompted review

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