I have used tenminutewills for a few years and have had a great experience with them, they give me advice from their solicitors if anything is not right in a instance and can print off within there... See more
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Review summary
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A really fast and efficient service. Really good value and I am very impressed. You need to think carefully about some of their questions, which is a good thing. We had human feedback almost ins... See more
Very easy to make a will & it asks questions to help you make decisions of how you would like to leave your estate. Also after you have made it it is checked by their legal dept to ensure it is legal... See more
My experience was so stress free, because the company made it all so easy. They were helpful, professional and affordable. I now have pease of mind writing my Will, which I had put off for so long bec... See more
Company details
Written by the company
Need to make a Will? Been putting it off? Make your Will online in just a few minutes with TenMinuteWill, then download print & sign. Hundreds of thousands of satisfied Customers since 2002.
Contact info
France
- www.tenminutewill.co.uk
4.6
Excellent
167 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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easy to complete in 10 minutes
easy to complete, few gremlins in the display but comes out great and takes 10 minutes!
19 May 2026
Reply from Tenminutewill
Thank you for your review,
We're always trying to improve our service, so if you could contact us with details of the gremlins you encountered in the display, we'd really appreciate it.
Kind Regards.
Dreadful and dishonest company
Dreadful and dishonest company. When I signed up many years ago, the deal very clearly and unambiguously included unlimited amendments to my will, forever. I still have the welcome emails to prove it. But they now want to charge a lot of money for amendments, and they simply lie about the terms of the original deal, which I still have in writing from them, and quoted back to them! Such barefaced dishonesty and lack of ethics. Horrible. Go anywhere else, but not this company. If you read the reviews, you'll find other people who have had exactly the same experience as me at the hands of this company.
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Update after company's reply. The company is still maintaining the fiction that they never offered unlimited amendments, which was very clearly part of the deal that I signed up to. Here is a quote from my welcome email from them when I signed up in 2009.
"You can amend and re-print your Will and/or LPA an UNLIMITED number of times free of charge."
I am not sending the company any personal identifying information in this review, which they have asked me for, because I simply don't trust them any more. I did previously work with their customer services, some months ago, to try to resolve this, but they just flatly denied that they had ever offered unlimited updates - so untruthful, I'm flabergasted. You'll see from my other reviews on here that I don't make a habit of leaving bad reviews for companies!
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1 January 2026
Unprompted review
Reply from Tenminutewill
Thank you for taking the time to leave a review of our service.
Our Terms and Conditions of sale incorporate the supply of documents on the date of sale, at the advertised price on the date of sale.
Additionally, all Customers automatically have an account created for them, which they can delete if they wish, but if they keep it then they are able to make revisions, and create new documents, subject to the prevailing prices and terms of sale on the date of the revision.
Currently, re-writes are free for 60 days after purchase (with no limit to the number of revisions), and thereafter returning Customers receive a 20% discount on the purchase of revised documents (which re-sets the 60-day counter). This is at least as good as anywhere else on the market.
We are sorry that the above does not align with your expectations, and we request that you supply us with enough information to be able to identify (a) your account and (b) the complaint you say you made - and thus investigate the way in which you were dealt with by our Customer Service team.
Whatever the outcome of that investigation, we will adjust your account so that you can update your documents free of charge.
Great service
We wanted to redo our wills to include a protective property trust. We had so many questions re this, and other queries from our previous will, but all of them were answered very quickly and clearly. Everytime we asked them to change something, we were able to see how it looked and read in the summary of our mirror wills, before paying and creating them. We can’t fault the service we were given and so much cheaper than going to see a solicitor .As returning customers we also got 20% discount.
23 April 2026
Easy to use website
Easy to use website and have used many times in the past with no problems good value as a return customer
19 April 2026
took 10 minutes
1 April 2026
Easy to use for a simple…
Easy to use for a simple straightforward will. completed in 10 mins.
16 March 2026
Very easy to use the site
Very easy to use the site, straight forward if your will is easy and the price is excellent, it’s good that the wording is checked so you know that there won’t be any problems.
9 March 2026
Very efficient and easy to use service
5 March 2026
Very easy to make a will
Very easy to make a will & it asks questions to help you make decisions of how you would like to leave your estate. Also after you have made it it is checked by their legal dept to ensure it is legal & will not be contested in court.
5 March 2026
Excellent online service
You answered my query about documents that had not been emailed to me. Response was quick and resolved straight away.
I did tenants in common and trust wills with you. I found the cost to be very good
28 February 2026
Great help and response times
Very good in terms of the help you get , and the response time is excellent. I just felt some of the steps could be improved to be more intuitive and user friendly.
2 March 2026
Easy way to make sure your Will is…
Easy way to make sure your Will is current and up to date, forgotten to amend my address details after moving three years ago. Just turned 80 so thought it’s time I got organised.
27 February 2026
Very comprehensive and informative
Very comprehensive and informative. Speedy checks and follow ups. Well recommended.
30 January 2026
Very fast and accurate response to questions
Had multiple questions on complex topic. Each response was very fast, concise and solved the issue.
4 February 2026
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