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Tenpin - Blackpool Reviews 

165
TrustScore 4 out of 5

3.8

Rigby Road, FY1 Blackpool, England, GB


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Rated 5 out of 5 stars

Make sure you check out the offers before you go straight to book a game, we paid £44 for an hour's bowling with a 12inch pizza and some of the best onion rings I've had. There were 4 of us and we got... See more

Company replied

Rated 3 out of 5 stars

The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... See more

Company replied

Rated 5 out of 5 stars

Used the soft play and the arcades. Very clean and well maintained facilities. The kids really enjoyed themselves. We got food, and prices were reasonable. Food quality was ok, you get what you pay f... See more

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Rated 2 out of 5 stars

2nd time here first experience was good until the 2nd time we came and ordered food. Big mistake took 45 mins to get half the order to the lane bowling was about finished and had to go back to the bar... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.


Contact info

  • Rigby Road, FY1, Blackpool, England, United Kingdom

3.8

Great

TrustScore 4 out of 5

165 reviews

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3.8

All reviews

(165)

10,170 reviews in the last 12 months

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Rated 3 out of 5 stars

Extremely poor bar and food service

Extremely poor bar and food service. We ordered using the QR code at a table and had our food delivered about 15 mins after ordering but had to ask staff 3 times to have drinks delivered that were on the same order as the food.

6 August 2026
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Reply from Tenpin - Blackpool

Hello Peter
Thank you for taking the time to leave a review. We're very sorry to hear about the issues you experienced with our bar and food service, particularly the delay in receiving your drinks. We appreciate you bringing this to our attention and will share your feedback with the team to improve our service. Best wishes - Clare

Rated 5 out of 5 stars

Lovely clean and spacious we always go…

Lovely clean and spacious we always go to the play area with my little boy.last time we went was just yesterday 05/08/26. My son cried to get a toy egg out of the £1 machines I had no change.He sat on the floor in the corner the manager came over to him and asked if he was ok not knowing I was stood behind at the time.I explained to the manager I had no change for the toy machine.My son went back in the play area approx 30min later the manager came over to me and give me a toy egg to give to my son.This was so lovely of him Thankyou again my son was made up such a nice gesture to make my son happy.Next time I need too remember to take change.

6 August 2026
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Reply from Tenpin - Blackpool

Hello Nicola, Thank you for taking your time to leave us a great 5* review for our Tenpin in Blackpool. We are so pleased to hear that your son left our facilities happy with his toy egg from one of our machines! We will pass your lovely feedback onto our team. We can't wait to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Pleasant and relaxing

Pleasant and relaxing. Also constant cleaning in all areas

6 August 2026
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Reply from Tenpin - Blackpool

Hello Judith, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin at Blackpool. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

A nice new bowling complex

A nice new bowling complex which Blackpool needed - did bowling and the karaoke room and had an absolute great time

1 August 2026
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Reply from Tenpin - Blackpool

Hi Craig, thank you for the 5* rating of Tenpin Blackpool. What a fantastic 5* review! We are so pleased to hear you had such a great time bowling and in the karaoke room. We hope to welcome you back again very soon!
Take care,
Kirsty

Rated 1 out of 5 stars

Approx 50 mins wait for 1 pizza and…

Approx 50 mins wait for 1 pizza and curly fries.

6 August 2026
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Reply from Tenpin - Blackpool

Hi Steph
We are very sorry to hear about the long wait time for your order. We understand how frustrating this can be and we will be sure to share your feedback with our team to prevent similar occurrences in the future. Hope to see you again soon. Best wishes - Clare

Rated 5 out of 5 stars

Great addition to Blackpool area

Used the soft play and the arcades. Very clean and well maintained facilities. The kids really enjoyed themselves.
We got food, and prices were reasonable. Food quality was ok, you get what you pay for, but its not a rip off which was great to see. Certainly go again, and theres lots to do as well. 24 bowling alleys, lazer tag, escape rooms, karaoke booth ane a fantastic bar area. Ohx and darts and pool tables as well.

6 August 2026
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Reply from Tenpin - Blackpool

Hello Dave
Thank you for leaving a fantastic 5-star rating and review! We're so happy to hear that you and the kids had a great time using our soft play and arcades, and that you found our facilities clean and well-maintained. It's wonderful to know you enjoyed the food and found our prices reasonable. We look forward to welcoming you back to enjoy our many other activities soon! Best wishes - Clare

Rated 4 out of 5 stars

Enjoyed the darts and karaoke too

Enjoyed the darts and karaoke too, nice that there was more to do than just darts

3 August 2026
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Reply from Tenpin - Blackpool

Hi Matthew
Thank you for your 4-star review! We're so pleased to hear that you enjoyed the variety of activities available, including darts and karaoke. We hope to see you again soon! Best wishes - Clare

Rated 5 out of 5 stars

Great enjoyed it in karaoke room may…

Great enjoyed it in karaoke room may book it for my birthday.
Wanted to go on tipping point machines with my 2p but they were all 10p bit steep for young people playing on these .

31 July 2026
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Reply from Tenpin - Blackpool

Hi, thank you for the 5* rating and review of Tenpin Blackpool. We're so glad you enjoyed the karaoke room and are considering us for your birthday. We appreciate your honest feedback and we will ensure this is passed on to the correct teams.
Take care,
Kirsty

Rated 4 out of 5 stars

Great place great environment even…

Great place great environment even though they wèr short on staff if I had to say the bar area was waiting a little while and the checking in but but overall was a great day.

5 August 2026
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Reply from Tenpin - Blackpool

Hello
Thank you for your lovely 4-star review! We're so glad to hear you had a great day and enjoyed the environment. We appreciate your understanding regarding the wait times at the bar and check-in. We hope to welcome you back again soon! Best wishes - Clare

Rated 1 out of 5 stars

We came as a family of 6 yesterday to…

We came as a family of 6 yesterday to play a game of bowling and felt very disappointed. We had the burger deal with ours game of bowling . And we felt the staff weren’t very helpful we had three burgers bought over and then another 6 in which I stated to the lady that we only have three more due. In which she looked at me pulled a face and just said oh well I’m putting the there. We also had an incident with the lane where it was flashing red and couldn’t locate any staff members to help us seemed like one staff member was running the whole place. No staff that could be located and weren’t very helpful we felt and could not locate staff for anything that we needed. Overall had a very negative experience at tenpin as a family.
Very disappointed in our visit.

6 August 2026
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Reply from Tenpin - Blackpool

Hello
Thank you for taking the time to leave a review. We are very sorry to hear of your recent visit and the disappointment you experienced with both the food service and the issues with your bowling lane. This is certainly not the experience we want for our guests. Your feedback is very important to us, and we will ensure it is shared with the appropriate team for improvement. Best wishes - Clare

Rated 2 out of 5 stars

Poor customer service

Long wait times to check in, plenty of staff but everyone busy doing nothing. Staff most unhelpful. Long waiting times to exchange tickets. Minimal information upon signing in. Lovely establishment just needs the staff to match the whole vibe.

6 August 2026
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Reply from Tenpin - Blackpool

Hi Hayleigh, firstly, thank you for leaving a review of Tenpin Blackpool. We are very sorry to hear about the long wait times and that the customer service did not meet your expectations. We will pass this across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to contact you about this. Best wishes-Leila

Rated 2 out of 5 stars

Second time here and it was worse than the first

2nd time here first experience was good until the 2nd time we came and ordered food. Big mistake took 45 mins to get half the order to the lane bowling was about finished and had to go back to the bar and chase the remaining food up. Finally it arrived 10 mins later chucked on the lane table no explanation no apology just put down and the young boy walked away. Really under staffed you can see this by having 1 person serving at the bar and it qued all the way back. Tables where a mess and not cleared bowling lanes the same someone needs to look at this before it becomes a bigger problem

4 August 2026
Unprompted review
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Reply from Tenpin - Blackpool

Hi Brian,

Thank you for your 2* review at Tenpin Blackpool! We are very sorry to hear that you've not had the best experience whilst on your recent visit to us! Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph

Rated 5 out of 5 stars

This place is good for entertainment…

This place is good for entertainment like bowling, billiard.

29 July 2026
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Reply from Tenpin - Blackpool

Hi Timea, thank you for leaving Tenpin Blackpool a lovely 5* rating! We're so glad to hear you enjoyed the entertainment options we offer! It's wonderful to know you had a good time with our bowling. We hope to see you again soon for more fun! Best wishes - Rosie

Rated 3 out of 5 stars

First time visiting and left really…

First time visiting and left really disappointed!
Ordered food and waited 1 hour before going back to the bar and asking where it was. We was told they where having issues with the till sending the orders to the kitchen. No apology of any kind, We had to ask for a refund as we were booked onto an activity meaning we had to skip dinner. Not great with 2 children.
The activities we did were fantastic though and the venue was super clean and fresh.

29 July 2026
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Reply from Tenpin - Blackpool

Hi Josh, thank you for rating Tenpin Blackpool 3*. We're really sorry for any disappointment caused at your recent visit. We will be sure to pass these comments on for internal review. We are pleased to hear that despite the issues, you enjoyed the activities and found the venue to be clean and fresh. We hope to welcome you again soon. Best wishes, Jade

Rated 5 out of 5 stars

Really enjoyed the bowling even though…

Really enjoyed the bowling even though I am a novice. The area was nice and clean, and the staff were welcoming.

29 July 2026
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Reply from Tenpin - Blackpool

Hi Jackie, thank you for your fantastic 5-star review of Tenpin Blackpool! We're so happy to hear you had such a great time bowling, even as a beginner, and that you found our area clean and our staff welcoming. We hope to see you again soon! Best wishes - Mel

Rated 2 out of 5 stars

It was good maybe free for carers my…

It was good maybe free for carers my son is disabled I am
His mother and carer

29 July 2026
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Reply from Tenpin - Blackpool

Hi Lynette, thank you for leaving a review of Tenpin Blackpool! We are pleased you had a good time and for future visits we have our fab concession rate available Mon-Fri excluding back holidays for yourself and your son! We do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!
Huge inside, so many things to do, super clean, all staff were lovely and prices were fab!
Cant recommend it enough!

29 July 2026
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Reply from Tenpin - Blackpool

Hi Maisie, thank you for your amazing 5-star review of Tenpin Blackpool! We are so pleased to hear that you enjoyed your visit and found so many things to do. It's wonderful that you found our venue clean and our staff lovely. We hope to welcome you back again very soon! Best wishes - Mel

Rated 3 out of 5 stars

Wasn't enough staff on also was moved…

Wasn't enough staff on also was moved to another lane mid game because a big party had booked but they double booked a few lanes then wanted to play again but wasn't allowed said all lanes are full and there was nothing else we could actually book.

29 July 2026
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Reply from Tenpin - Blackpool

Hello, thank you for taking the time to leave a review of Tenpin Blackpool! We're very sorry to hear about your recent experience including the inconvenience of being moved lanes mid-game. We are also very sorry to hear that you weren't able to play again! Please be assured all of your feedback will be sent to the relevant team for future improvements and we very much hope you will still consider visiting us again in the future! Best wishes - Mel

Rated 2 out of 5 stars

Poor food options for gluten free

The bowling was great The food was lacking, the server had no idea of allergins, nothing on the menu gluten free

23 July 2026
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Reply from Tenpin - Blackpool

Hi Gemma, thank you for your review of Tenpin Blackpool. We are glad you enjoyed the bowling but are very sorry to hear about your disappointment with the food and that our team member did not offer further information! Your feedback is very important to us and will be shared with the appropriate team to ensure improvements are put in place. For future visits please take a look at our allergen information here https://www.tenpin.co.uk/our-company/allergen-and-risk-forms/ and in the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Blackpool' Best wishes - Mel

Rated 5 out of 5 stars

Everything was fab from start to…

Everything was fab from start to finish. We use to use the one in the town centre but that feels like the Flintstones era now🤣🤣

29 July 2026
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Reply from Tenpin - Blackpool

Hi Mike, thank you for the amazing 5* review of Tenpin Blackpool! We're so happy to hear you had such a fantastic experience with us from start to finish and we very much look forward to seeing you again soon for another 5* experience! Best wishes - Mel

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