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Tenpin - Castleford Reviews 

172
TrustScore 4 out of 5

4.2

Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Good price for a package of a game and a burger. 1 game was enough for the kids and it worked out well as a reasonably priced activity. The kids liked being able to take their picture to be displ... See more

Company replied

Rated 3 out of 5 stars

Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... See more

Company replied

Rated 5 out of 5 stars

9 of us came for a game of 10 pin bowling. It was a very good and pleasant experience. We were well looked after and we all enjoyed ourselves. The staff were attentive , polite and courteous Thank... See more

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Rated 5 out of 5 stars

The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... See more

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.


Contact info

  • Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

172 reviews

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4.2

All reviews

(172)

11,437 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied
Good value for money
Kids loved it

1 April 2026
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Reply from Tenpin - Castleford

Hey, thank you so much for the amazing 5* rating of Tenpin Castleford. We're delighted to hear that you had a fantastic experience and that everyone enjoyed themselves. We look forward to seeing you again soon for another fun time.
Take care,
Kirsty

Rated 5 out of 5 stars

Family fun

Kids enjoyed the bowling I enjoyed the half price offer on everything after 6 so will use again for sure , plenty of bar staff so queuing time was reduced, good atmosphere topped a good evening off..

1 April 2026
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Reply from Tenpin - Castleford

Hi Amanda, thank you very much for the excellent 5* review of Tenpin Castleford! We are so happy to hear your children had a great time and you were able to take advantage of our Tenpin Tuesday deal! We do hope this will mean you'll be visiting us again soon and we look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars
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Reply from Tenpin - Castleford

Hi Elaine, thank you for the amazing 5* review of Tenpin Castleford. It's great to hear that you had an enjoyable experience. We hope to see you again soon for another fun time.
Take care,
Kirsty

Rated 4 out of 5 stars

The karaoke room and food was great I…

The karaoke room and food was great I would definitely reccommend the party package as great value I just knocked off 1 star as the staff we not very attentive I had to keep going over to ask for drinks refilled and ice creams to be brought and the party child did not get a gift as advertised?

25 March 2026
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Reply from Tenpin - Castleford

Hi Leanne
We're happy you enjoyed the karaoke room, food, and party package value. We appreciate your feedback and will address the attentiveness of our staff and the advertised gift. Thank you for bringing this to our attention. Best wishes - Clare

Rated 5 out of 5 stars

Great experience with the family

Great family experience

25 March 2026
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Reply from Tenpin - Castleford

Hi there
Thanks for letting us know you had a 5* family experience when you visited. Hope to see you again soon. Best wishes - Clare

Rated 1 out of 5 stars

A group of travellers beat up a single…

A group of travellers beat up a single boy and it traumatised my kids. Why can’t you stop them coming in xscape? They are clearly out for trouble every Sunday! That poor child will be mentally scarred for life and my kids won’t ever go back. There should have been more security, a woman had to intervene it was disgusting

25 March 2026
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Reply from Tenpin - Castleford

Hi Becky, thank you for leaving Tenpin Castleford a rating and review. We're sorry to hear that you didn't enjoy your recent visit. Please feel free to send us the details to customer.feedback@tenpin.co.uk with the subject 'Review - Castleford' where we can discuss this further with you. We hope to hear from you soon! Best wishes - Rosie

Rated 5 out of 5 stars

Bowling

Great day out for the family, kids loved the arcades

25 March 2026
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Reply from Tenpin - Castleford

Hi Chris
We're happy to hear that your family had a great time! We appreciate you letting us know the kids loved the arcades. Best wishes - Clare

Rated 2 out of 5 stars

Not suitable for large groups

We were in a group large enough for two lanes but there are Perspex screens between booths that ruin the ability to socialise. Wouldn’t book for more than 1 lane in future.

15 February 2026
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Reply from Tenpin - Castleford

Hi Angela,

Thank you for your 2* review at Tenpin Castleford! We are very sorry to hear you've not had a great time whilst on your recent visit to us! We will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again in the future. Best wishes- Steph

Rated 5 out of 5 stars

Reasonably priced and a lot of fun in a…

Reasonably priced and a lot of fun in a nice environment. My only issue was that the lanes could have been tidier. It looked like a family of wild boars had eaten and left the food packaging and wrappers everywhere. But it didn't detract from the evening.

15 March 2026
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Reply from Tenpin - Castleford

Hi Damon
We're glad you had a fun, reasonably priced experience! We appreciate your feedback and will address the cleanliness of the lanes to ensure a better environment for everyone. Thanks for bringing this to our attention. Best wishes - Clare

Rated 5 out of 5 stars

Good time had by all

Came with a group of 16 of us for my daughters birthday, booked two games of bowling with food. Everything well organised and ready for our arrival. Food is basic but nice, perfect to go with a game of bowling. No complaints (apart from being a bit pricey but suppose everything is now?!) good time had by all.

8 March 2026
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Reply from Tenpin - Castleford

Hi K Potter, thank you for leaving Tenpin Castleford a lovely 5* rating and review! We're happy your daughter's birthday party was well-organised and that everyone had a good time bowling. We appreciate your feedback on the food and pricing. We value your comments and we can't wait to welcome you all back again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Great staff

Great staff. Fabulous facilities. We love coming here!

10 March 2026
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Reply from Tenpin - Castleford

Hi Jayne. Thank you for rating Tenpin Castleford 5*! We're so pleased to hear you enjoyed our facilities and found our staff to be great! We hope to see you back again soon! - Best wishes, Jade.

Rated 2 out of 5 stars

Lane wasn't ready

Lane wasn't ready, waited extra 20mins afterwards. No staff informed us that the lane was ready for us to use.
On booking I added drinks which never came to our given lane, so I had to re vist the bar to then prove Ive paid for the drinks.

28 February 2026
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Reply from Tenpin - Castleford

Hi Paul
Thank you for your review. We're sorry your lane wasn't ready and your drinks didn't arrive. We'll share this with our team to improve our service. Please email customer.feedback@tenpin.co.uk with details of your visit, if you would like to discuss this. Best wishes - Clare

Rated 5 out of 5 stars

Friendly ,my children and i had lots of…

Friendly ,my children and i had lots of fun

2 March 2026
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Reply from Tenpin - Castleford

Hi Nick, thank you for rating 5* for Tenpin Castleford! It's lovely to hear that you had a fun visit with your family, and we can't wait to see you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

Lanes not ready at pre-booked time!

Had to wait over 20 mins for one of the two lanes we had booked - with a very excited toddler becoming very frustrated! Kept being told 'just 5 more minutes'. Shouldn't take bookings if they can't be honoured on time!

1 March 2026
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Reply from Tenpin - Castleford

Hi Jeanette,

Thank you for your 3* review at Tenpin Castleford! We are very sorry to hear you had a longer waiting time than expected on your most recent visit to us. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed. We hope to welcome you back again very soon for hopefully a 5* service. Best wishes- Steph

Rated 5 out of 5 stars

Great fun and entertainment

Great fun and entertainment

4 March 2026
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Reply from Tenpin - Castleford

Hi, thank you for leaving Tenpin Castleford a brilliant 5 stars! We are thrilled to hear you had a great time.
Take care,
Kirsty

Rated 5 out of 5 stars

Very nice experience

Very nice experience
Friendly staff

1 March 2026
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Reply from Tenpin - Castleford

Hi Ritvars, thank you for the excellent 5* rating! We're thrilled to hear that you had a very nice experience at Tenpin Castleford, and we can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great fun for all ages

Took little one for his birthday loved it will go again

27 February 2026
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Reply from Tenpin - Castleford

Hi Ash, thank you for the brilliant 5* rating! We're glad to hear that you had a lovely visit to Tenpin Castleford, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

Well I never thought id go to a place…

Well I never thought id go to a place that still had strings attached to the pins and ball had more crevices than the moon . They do keep it nice and clean tho

27 February 2026
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Reply from Tenpin - Castleford

Hi Olly, thank you for reviewing Tenpin Castleford! We're glad that you found the venue nice and clean, but are sorry to hear that there had been issues with the bowling balls during your visit. We will ensure your feedback is passed on to be looked into. We hope to see you again soon! Best wishes - Adelaide

Rated 2 out of 5 stars

Bowling is fine but bar staff are rude.

Bowling was fine but the bar staff were simply rude when I went up the first time. So I decided the second time to order online via the QR code on the lane. The bar staff then brought us only half of the order. I assumed she was going back to get the other half so I waited a couple of minutes and then had to go to the bar to ask where the rest of it was. Again the woman was rude and stated “I should’ve told them when she brought the first half”. HOW can I when she walked straight off?! Not my fault you can’t do your job properly.

20 February 2026
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Reply from Tenpin - Castleford

Hello Dan. We're sorry to hear about the rude service you received at the bar and the issues with your order. We'll address this with our team to ensure better service in the future. We do hope to see you again for a much smoother visit. Our apologies - Kimberley

Rated 3 out of 5 stars

Great deal at £40 shame about cleanliness

Bowling was a great deal £40 for up to six people including a pizza .

Check-in was fine however the area we were given was full of empty glasses and rubbish left by the previous users of the lane .

No attempt by staff to clear and clean wipe down the table etc . Ended up moving the and cleaning up myself 😡

20 February 2026
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Reply from Tenpin - Castleford

Hello, We appreciate you highlighting the bowling deal. We are sorry the lane area wasn't clean upon your arrival and that our staff didn't address it promptly. We'll address this with our team to ensure a better experience for everyone. Thanks for your feedback. - Best Wishes - Kimberley

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