So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... See more
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So fun and exciting! Service was great and the children had so so much fun. No waiting around because I pre booked, and despite the tenpin Tuesday rush, everything was handled and under control! Would... See more
Company replied
The staff, were so rude dealt with two and it was like they were forced to be there. Customer service requires a smile and good attitude, good none of it. The bowling itself was fun, but our isle tabl... See more
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Bowling itself was ok but camera didnt work for bowlers so the children were disappointed they couldn't have their picture up. Plenty of lanes free yet had a party of 11 adults next to our family who... See more
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Absolutely brilliant, Soon as we arrived staff were super friendly and helpful. Made my Daughter feel extra special on her birthday with the t-shirt & goody bag and with the addition of the dance sect... See more
Company replied
Tenpin Derby is easy reach from Derby city centre, Long Eaton, Burton upon Trent and across Derbyshire. With modern bowling lanes and lane lighting, we’re a favourite for families, groups and anyone looking for a fun night out in the East Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, low value weekday bowling deals — fun for kids big and small. Bowling in Derby, sorted.
Foresters Leisure Park, Derby, DE23 8AG, Derby, United Kingdom
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Dirty table, food was absolutely awful. Customer service was friendly though. Overall the venue needs refurbishment and cleaning and food needs seriously looking at i wouldn't feed that to my dog

Reply from Tenpin - Derby
Great fun doing once a year with my family we had such a laugh my some really enjoyed himself too.

Reply from Tenpin - Derby
Bowling was as expected and staff were friendly. Had a meal with the deal in place along side the bowling which was a good portion and tasty. Free parking on sight made it easy and stress free for the visit. Overall, good experince.

Reply from Tenpin - Derby
Staff were friendly and helpful and made my sons birthday special

Reply from Tenpin - Derby
The place was amazing the kids had so much fun but the food was not nice at all especially with how much we spent

Reply from Tenpin - Derby
Fabulous staff, venue spotless, good value drinks but food is a 5/10 as always unless you just order chips

Reply from Tenpin - Derby
The experience was good. Was a a last minute visit. Was not too busy during the start of the Easter school holidays.
Straight forward book in and off we went.

Reply from Tenpin - Derby
The booking on and getting onto our alley were very straight forward. However the food and service wasn't the best, our order came out wrong, we received someone else's order that gave us no napkins and one sachet of sauce between us all. I tried telling one of the members of staff that they have given us someone else's order plus our own. All he said was someone going to get into trouble for this, meanwhile another customer noticed we had the wrong order. We had hers and they tried to take it to the kitchen and back out which was then cold. We were made to feel like we had done wrong whilst trying to eat our meal and the order customer constantly pointing at me and our children. No apologise no thanks, not very good customer service if honest.

Reply from Tenpin - Derby

Reply from Tenpin - Derby
Excellent booking process and service when attending. Staff were great when we required assistance and the area was well managed and maintained and good range of arcades and games to keep the kids entertained following the bowling. Good number of pool tables too.

Reply from Tenpin - Derby
Very nice people at the till nice service fast polite very well managed when all the alleys were full they gave me a time when to come back it was only 10 min you can order from your bowling alley only thing I would criticize is the wifi nothing they can really do about that

Reply from Tenpin - Derby
Always love going bowling us and the kids have a great time

Reply from Tenpin - Derby
Its half price on Tuesday. Good value, clean and great fun. Would visit again.

Reply from Tenpin - Derby
The bowling was good fun, the food however was awful esp for the price. A bit worrying the police were there at 12.30 on a Saturday dealing with some sort of complaint, wonder if that may have had an impact on the food. Even so it was not great.

Reply from Tenpin - Derby
I’d not been to Tenpin in a very long time so it was really nice to see how many improvements have been made. Everywhere was clean, staff were friendly, everything worked like clockwork and our experience was really enjoyable and easy. My only minor issue was it wasn’t very clear where the check in desk was when you enter.

Reply from Tenpin - Derby
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