The bowling was good but when we arrived 10 minutes early we were told that the lane was almost done. In fact the people were in the middle of their game and also wondering off and taking their time a... See more
Company replied
Location
Switch locationBroadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Arrived slightly late, and with one person short. It was dealt with quickly and with no fuss, excellent customer service. Bowling went well with no issues, too!
Company replied
My Son had his Birthday party and it was all perfect. The table was set up. Food came out at perfect time. The staff were brilliant interacting with the children by giving them animals shape balloons.... See more
Company replied
I took my children and their friend to the Eastbourne location for a morning session of laser tag. Because it was early and technically a school day for most, we were lucky to get the whole tag area... See more
Company replied
Company details
- #1 of 1 best companies in Bowling Alley
- #10 of 11 best companies in Bar
- #1 of 1 best companies in Escape room centre
- #1 of 1 best companies in Laser Tag Centre
- #2 of 4 best companies in Leisure Centre
- #4 of 4 best companies in Video Arcade
Written by the company
Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.
Contact info
Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom
- 0333 034 6100
4.4
Excellent
139 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent customer service
Arrived slightly late, and with one person short. It was dealt with quickly and with no fuss, excellent customer service. Bowling went well with no issues, too!
29 July 2026
Reply from Tenpin - Eastbourne
Hi Ray
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that despite a slight delay and being short-staffed, our team handled it quickly and efficiently, providing excellent customer service. It's great to know your bowling experience was also smooth and enjoyable. We hope to welcome you back again soon! Best wishes - Clare
We had a good time not sure if the…
We had a good time not sure if the alley we had did not have a problem near the end of the alley. It was the last on the left .Balls swerved for no apparent reason .
29 July 2026
The bowling was good but when we…
The bowling was good but when we arrived 10 minutes early we were told that the lane was almost done. In fact the people were in the middle of their game and also wondering off and taking their time and no one was around to tell them they were now 15-20 overdue. We waited nearly 25 mins over our allotted time to start with nearly ten 8 year olds waiting. Apart from that it was all good
22 July 2026
Reply from Tenpin - Eastbourne
Hello Joesph,
Thank you for taking the time to rate Tenpin Eastbourne 3 stars. We are sorry to hear about the significant delay in getting onto your lane, especially with a group of young children waiting. We understand how frustrating this must have been and will pass your comments to our team to prevent this from happening again. We hope that the rest of your booking was an enjoyable experience. All the best ~ Laura
Karaoke Room
We hired the Karaoke room for my daughters birthday, she had a brilliant time, but could have done with longer time, 1 hour is the longest we could book.
19 July 2026
Reply from Tenpin - Eastbourne
Hi Joanne, thanks for leaving a rating and review for Tenpin Eastbourne! We appreciate you sharing your feedback. We're glad that your daughter had a brilliant time for her birthday! We'll ensure that your comments regarding the duration are passed on to the correct teams. Thanks for your time and we hope to see you again soon! Best wishes, Jade
Great Fun
Staff very friendly and helpful. Had slight issue with the skittles being stuck but was rectified immediately and did not affect our game in any way.
We had a great time,
14 July 2026
Reply from Tenpin - Eastbourne
Hi there, thank you for the excellent 5* review for Tenpin Eastbourne! It's great to hear that you had a fun visit and that our team were able to assist quickly with the technical issues at the lanes. We can't wait to see you back again soon! Best wishes - Adelaide
Organisation was perfect
Organisation was perfect. Staff was helpful.Easy to book. Thank you
22 July 2026
Reply from Tenpin - Eastbourne
Hello Marta,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We are so happy to hear that you found the organization perfect, our staff helpful, and the booking process easy. We look forward to welcoming you back again soon! All the best ~ Laura
Nice place for family games
14 July 2026
Reply from Tenpin - Eastbourne
Hi Tinashe, thank you so much for leaving a wonderful 5* review of Tenpin Eastbourne! It is lovely to see a great time was had and we hope to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Eastbourne
Hello, thank you vert much for the brilliant 5* review of Tenpin Eastbourne! We are thrilled you had a great visit and we can't wait to welcome you back again soon! Best wishes - Mel
Party for 10 kids
Party for 10 kids, 8th birthday Laser tag. They all loved it. Pizza chips n squash was plentiful and and kids enjoyed it. Very easy party. Wish it was a bit cheaper.
14 July 2026
Reply from Tenpin - Eastbourne
Hi Charlotte, thank you for your 4* review of Tenpin Eastbourne! It's wonderful to hear how much the children enjoyed the laser tag party and we appreciate your feedback about the pricing. We hope to see you again soon! Best wishes-Leila
Great service and friendly staff
Great service and friendly staff, made the experience easy for the parents x
14 July 2026
Reply from Tenpin - Eastbourne
Hi Vanessa, thank you for the amazing 5* review of Tenpin Eastbourne! We are so pleased you had a great time and received excellent customer service and we can't wait to welcome you back again soon! Best wishes - Mel
Brilliant Bowling Birthday party
My Son had his Birthday party and it was all perfect. The table was set up. Food came out at perfect time. The staff were brilliant interacting with the children by giving them animals shape balloons. Everyone was happy and enjoyed the bowling.
14 July 2026
Reply from Tenpin - Eastbourne
Hi Ronnie,
Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
We had 2 games each
We had 2 games each, with food, 4 Adults and 3 Children (5 & 8). Food was good and kids enjoyed the games.
14 July 2026
Reply from Tenpin - Eastbourne
Hi David, thank you for the 5* rating of Tenpin Eastbourne. We're so happy to hear that both the adults and children had a great time with the games and enjoyed the food during your visit. We hope to see you all again soon!
Take care,
Kirsty
Laser tag as an adult is still FUN!
I took my children and their friend to the Eastbourne location for a morning session of laser tag. Because it was early and technically a school day for most, we were lucky to get the whole tag area for just the 4 of us. Staff were very friendly and helpful, from approaching the check-in desk and throughout the game, to wrapping up at the end. The game is just as fun as when I played the original 'David Lloyd Laser Quest' as a teen there! Would like to bowl next visit - would definitely be up for another game of tag too! Glad I rediscovered this place, as I passed it going to the doctor's of all things.
3 July 2026
Reply from Tenpin - Eastbourne
Hi Miranda, what a wonderful 5* review of Tenpin Eastbourne! We are so pleased you were able to visit and have such a great time and we really hope you will visit us again soon for another 5* experience! Best wishes - Mel
Reply from Tenpin - Eastbourne
Hi William, thank you for the lovely 4* rating of Tenpin Eastbourne. We are delighted to hear that you enjoyed our facilities! We hope to see you again soon for another great experience! Best wishes, Jade
Really helpful and friendly staff my…
Really helpful and friendly staff my daughter and myself had a great time.
1 July 2026
Reply from Tenpin - Eastbourne
Hi Spencer, thank you very much for the brilliant 5* review of Tenpin Eastbourne! We are thrilled you had a great time with your daughter and found our team friendly and we can't wait to welcome you back again soon! Best wishes - Mel
Great Fun Birthday Party!
The kids had a wonderful time bowling, eating dancing and generally enjoying themselves! From the moment we arrived the staff were very helpful and showed us to our tables and lanes. The extra touches like the balloon animals and sweets for strikes/spares just added to the excitement levels. I would definitely recommend and would come again
28 June 2026
Reply from Tenpin - Eastbourne
Hi Tom, what a wonderful 5* review of Tenpin Eastbourne! We are thrilled you had the best time with your family and found our team super helpful and we can't wait to welcome you back again soon! Best wishes - Mel
Group games for a 21st Birthday
Group games for a 21st. Staff were very helpful. Food is basic but reasonable value. 2 small niggles. Very few balls with larger finger holes. Our original lane broke and the balls got stuck in it. I could only use one ball in the whole place after this. Staff had a really good look in all the lanes but didn’t seem to be any for me. Also, we all didn’t like the skittles being on strings. Getting so many splits which were due to the strings as Our whole group experienced the same issue on 2 lanes so it wasn’t normal. Great fun though.
3 June 2026
Reply from Tenpin - Eastbourne
Hi Gary
Thanks for your 4-star rating and review. We're glad to hear our team was helpful and that you found the food to be good value. We appreciate you bringing the issue with the bowling ball sizes and the stringed pins to our attention. We'll be sure to pass this feedback on to the relevant teams for consideration. We're happy you still had a great time overall! Best wishes - Clare
Great family atmosphere great value and…
Great family atmosphere great value and fun things too do
24 June 2026
Reply from Tenpin - Eastbourne
Hi Emm
Thank you for your wonderful 5-star review! We are so pleased you enjoyed the family atmosphere and fun activities. We hope to see you again soon. Best wishes - Clare
Laser tag
Fantastic 30 minute game for all ages. OMG we had some fun age ranged from 8- 77 nanny loved it although she did encourage the children to win by standing there and being shot for the last 5 minutes. Not realizing they were already winning!!
Highly recommend
20 June 2026
Reply from Tenpin - Eastbourne
Hi Tash, thank you for the 5* rating of Tenpin Eastbourne. We're delighted to hear that you had a fantastic time spent with the family. We look forward to your return for another 5* experience.
Take care,
Kirsty
Really straight forward even at times…
Really straight forward even at times arriving a little early, they got us on. Really clean and tidy, the half price Tuesdays I think is a brilliant idea to help family and friends to just make a day out of it that we can enjoy without braking the bank!
29 April 2026
Reply from Tenpin - Eastbourne
Hi Kieran, thank you for the amazing 5* rating of Tenpin Eastbourne. We're so pleased to hear that you had an enjoyable experience and that the team were able to accommodate you earlier than planned. It's also lovely to hear that you were able to take advantage of our Tuesday offer. We hope to see you again soon!
Take care,
Kirsty
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.