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Tenpin - Eastbourne Reviews 

182
TrustScore 4.5 out of 5

4.4

Broadwater Way, Eastbourne, East Sussex, BN22 9PZ Eastbourne, GB


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See what reviewers are saying

Rated 3 out of 5 stars

I had a lovely time here with my two daughters who are 5 and 7. My only grumbles are that when I went to book online I selected to play 2 games. After clicking to the next page I then got a suggested... See more

Company replied

Rated 5 out of 5 stars

The staff were absolutely brilliant, helpful and went the extra mile. It was not to over crowded and although nothing spectacular, the food offered was perfect for a family, bowling night

Company replied

Rated 3 out of 5 stars

The bowling was good but.. The lane was not clean and clear of food and drink, from the previous users. Could not get hot drinks, because machine not working for the bar staff. Could not get nacho... See more

Company replied

Rated 5 out of 5 stars

Tuesday deal was great. One game for 6 of us with burgers and chips was great price. Didn’t realise the junior burger included chips so I ordered more online and we all had plenty to eat!

Company replied


Company details

  1. #1 of 1 best companies in Bowling Alley
  2. #11 of 12 best companies in Bar
  3. #1 of 1 best companies in Escape room centre
  4. #1 of 1 best companies in Laser Tag Centre
  5. #2 of 4 best companies in Leisure Centre
  6. #4 of 4 best companies in Video Arcade

Written by the company

Tenpin Eastbourne is easy reach from Eastbourne town centre, Bexhill, Hailsham and across East Sussex. With modern bowling lanes and lane lighting, we’re the top indoor entertainment spot on the East Sussex coast — whatever the weather. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Eastbourne, sorted.


Contact info

  • Broadwater Way, Eastbourne, East Sussex, BN22 9PZ, Eastbourne, United Kingdom

  • 0333 034 6100

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

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4.4

All reviews

(182)

11,437 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were brilliant and really…

The staff were brilliant and really engaged with the children. That all had a great time.

13 May 2026
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Reply from Tenpin - Eastbourne

Hello Emma,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. It's great to hear the staff were brilliant and engaged so well with the children, ensuring everyone had a fantastic time. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Riley at Eastbourne Tenpin in…

Riley at Eastbourne Tenpin in particular was superb hosting our daughter's 11th birthday party - give that fella a payrise!

2 May 2026
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Reply from Tenpin - Eastbourne

Hi Annie, thank you for leaving Tenpin Eastbourne a lovely 5* rating and review! We're happy to hear that the birthday party was a success! We appreciate you mentioning our team member; we'll be sure to pass along your kind words and recognition. Thanks for your positive feedback! We hope to see you all again soon! Best wishes - Rosie

Rated 4 out of 5 stars

Pool tables pretty good

Pool tables pretty good, service pretty good, clean & tidy.

1 May 2026
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Reply from Tenpin - Eastbourne

Hi Martin, thank you for the 4* rating of Tenpin Eastbourne. We're glad to hear that you had a nice time and enjoyed the pool tables. We appreciate your kind words. Hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Good experience

Nice, clean place and plenty to do.

6 May 2026
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Reply from Tenpin - Eastbourne

Hi Gareth, thank you so much for the excellent 5* review of Tenpin Eastbourne! We are really pleased to hear you had a great visit us. We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Rated 4 out of 5 stars

The facilities were clean and well…

The facilities were clean and well maintained and the staff were helpful

6 May 2026
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Reply from Tenpin - Eastbourne

Hi Lee, thank you for rating Tenpin Eastbourne 4*! It's great to hear that our team were able to help and that you found the venue clean. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade

Rated 4 out of 5 stars

Staff need to smile!

The experience was great once it started.
Would have been better if the staff smiled and at least acted as if they knew what was happening. My game wouldn’t start, they said I hadn’t paid, I had I booked online with a 2 for 1 birthday offer!

6 May 2026
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Reply from Tenpin - Eastbourne

Hello Anon,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you enjoyed the experience once it began. We regret the initial issues you faced with the game start and the payment confusion regarding your birthday offer. We'll address the team's demeanor to ensure a more positive and informed interaction in the future. Thanks for your feedback and we hope to welcome you back again soon. All the best ~ Laura

Rated 2 out of 5 stars

Staff demotivated and extremely…

Staff demotivated and extremely unhelpful low standards, dirty and quite chaotic when ordering service

6 May 2026
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Reply from Tenpin - Eastbourne

Hello Sharon,
Thank you for taking the time to rate Tenpin Eastbourne 2 stars. We appreciate your feedback regarding the team's service and the environment. We'll share this to improve standards, and hope to welcome you back. All the best ~ Laura

Rated 5 out of 5 stars

Good atmosphere

Good atmosphere
Nice staff

6 May 2026
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Reply from Tenpin - Eastbourne

Hello Hema,
Thank you for taking the time to rate Tenpin Eastbourne 5 stars. We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding our atmosphere and staff. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

The staff were so helpfull and…

The staff were so helpfull and attentive Riley our party organiser was amazing food was lovely and on time. I highly recommend it to others

6 May 2026
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Reply from Tenpin - Eastbourne

Hi Emma, thank you for taking the time to leave such a great 5* review of Tenpin Eastbourne! We are so pleased you had the best time celebrating a birthday and that you would recommend us! We will be sure to pass your lovely feedback on and we very much hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Half price Tenpin Tuesday was really…

Half price Tenpin Tuesday was really good value, though the accessibility option is missing from the online booking form :(

29 April 2026
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Reply from Tenpin - Eastbourne

Hi Stephanie,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Staff were friendly and attentive and…

Staff were friendly and attentive and the gift bundle for the birthday boy is super generous! Would recommend!

18 April 2026
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Reply from Tenpin - Eastbourne

Hello Leah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne! We are pleased to hear the birthday boy was pleased with his gift. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Well organised ,

Well organised ,

29 April 2026
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Reply from Tenpin - Eastbourne

Hi Natasha,

Thank you for your fantastic 5* review at Tenpin Eastbourne! We are delighted you've had such a lovely time whilst on your recent visit to us. It's great to hear you found the venue so organised, and we hope to welcome you back again very soon! Best wishes- Steph

Rated 1 out of 5 stars

There kicked us out of karaoke

There kicked us out of karaoke, I paid 1 hours worth and got kicked out of 35. very poor service, we was trying to be the next Beyoncé. Very very poor with the way the managers acted. wouldn’t even give me a refund.

28 April 2026
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Reply from Tenpin - Eastbourne

Hello Zac,
Thank you for taking the time to rate Tenpin Eastbourne 1 stars. We appreciate you bringing this to our attention. We're sorry your karaoke experience was cut short and that the service and management interaction did not meet expectations. If you email us your experience at customer.feedback@tenpin.co.uk so we can review this with our head office. We hope that your next experience is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 4 out of 5 stars

We had a good time

We had a good time, the only thing that could be improved is the balls were quite greasy so it was harder to bowl.

29 April 2026
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Reply from Tenpin - Eastbourne

Hello Toni,
Thank you for taking the time to rate Tenpin Eastbourne 4 stars. We're glad you had a good time. We appreciate your feedback about the bowling balls, and we'll look into improving their condition for a better experience. We hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Rated 5 out of 5 stars

Enjoyable,but busy

Arrived slightly early. Gave us our Lane number and roughly how long we'd have to wait.
Area was clean.
We had a great game at a great price.
Booking process was easy.

29 April 2026
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Reply from Tenpin - Eastbourne

Hi Sharon, thank you for the 5* rating of Tenpin Eastbourne. We're pleased to hear you had a great time and that everything ran smoothly. We appreciate your kind words and we look forward to your return!
Take care,
Kirsty

Rated 3 out of 5 stars
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi Philip, thank you for taking the time to review Tenpin Eastbourne! We're sorry that you found the pricing expensive and we will be sure to pass on your feedback. We have some great deals available on different days of the week which can be found on our website here: https://www.tenpin.co.uk/deals/ . We hope to see you again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

My son had a lovely time but I couldn't…

My son had a lovely time but I couldn't get to the lanes with my disabled son who was in a pram as we was given lanes right in the middle where there was big party's I asked if we could have the 2 lanes that are separate but they said no they was booked or if I could have the end lanes
So I spent my sons whole birthday walking around
I couldn't even play bowling g because of this and I spent 100 for us all to play

29 April 2026
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Reply from Tenpin - Eastbourne

Hi Jennifer
We're sorry your son's birthday visit wasn't ideal. We regret that the lane placement made it difficult for you to participate and that we couldn't accommodate your request. We'll review our lane allocation process to improve accessibility for all guests. Thank you for your feedback. Best wishes - Clare

Rated 5 out of 5 stars

Fab birthday party at laser tag for my…

Fab birthday party at laser tag for my son’s 9th birthday! Staff were great with the kids, food came out quickly when they had finished playing. Will be booking again for my younger sons birthday

29 April 2026
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Reply from Tenpin - Eastbourne

Hello Georgie, Thank you for taking your time to leave us an amazing review. We are so pleased to hear that you had a great time at our Tenpin in Eastbourne, celebrating your son's birthday! We are so pleased to hear that everyone had a wonderful time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

The Sunday sessions really are great…

The Sunday sessions really are great value and the staff at Eastbourne are always friendly and very helpful.. It’s just an overall affordable great and fun experience every time..! 👌🏼

15 April 2026
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Reply from Tenpin - Eastbourne

Hi Mark, thank you for the lovely 5* rating and review of Tenpin Eastbourne. We're delighted to hear you had a fantastic time and were able to take advantage of our Sunday Session. We look forward to your return!
Take care,
Kirsty

Rated 5 out of 5 stars
Tenpin - Eastbourne logo

Reply from Tenpin - Eastbourne

Hi there
We appreciate your 5-star rating! We are so glad you had a fun experience with no issues, and we hope to see you again soon! Best wishes - Clare

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