My boy absolutely loved his bowling party here in Exeter . The balloon modelling is a little bonus too . Such an affordable party really good reasonable price ... Will be booking another party here
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3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY Exeter, GB
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My boy absolutely loved his bowling party here in Exeter . The balloon modelling is a little bonus too . Such an affordable party really good reasonable price ... Will be booking another party here
Company replied
The refurbishment is amazing! The online ordering seems to be a bit glitchy and rubbish. Sometimes ordering drinks and they take ages to come or don't go through. My mate ordered the chicken wings a... See more
Company replied
The new refurbishment looks great, the only negative when we attended was that the QR code to order food/drink didn't work at the lane which would have been great, rather than delaying the game. That... See more
Company replied
We visited the soft play area which was lovely and thoroughly enjoyed by all 3 little ones..Prices very reasonable.Area spotlessly clean and staff were excellent,friendly and helpful..The seating are... See more
Company replied
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, United Kingdom
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A young boy accused me of not paying for a drink meanwhile I had my receipt online on my phone and he completely was ignoring me after I told him I was waiting for 30 mins for a slush puppy and it got to the point where we had to leave and I still didn’t have my drink but the boy didn’t bother to even tell me that my drink wasn’t on the system, he continued to service people while staring at me giving me dirty looks. Thankfully a lovely lady actually looked into it and saw I had paid and actually checked for me instead of looking down on me.
All great. Grandchildren loved all the machines and soft play. They collected do many tokens which they then exchanged for their little prize. Even the parent and grandparents had a good time. Food waste also ok, only thing I would say is there is are not enough tables to eat at as some people just leave a couple of drinks on table. (this happened when we were there.) over 2hrs and not one person sat at the table, just left coats and drinks on table. That was the only thing that spoilt our visit.

Reply from Tenpin - Exeter
The refurbishment is amazing!
The online ordering seems to be a bit glitchy and rubbish. Sometimes ordering drinks and they take ages to come or don't go through. My mate ordered the chicken wings and fries combo and didn't get fries, when he went to ask them they said it only came through as chicken wings but he paid for the combo, they said they would send over some fries, they never did so I ended up ordering more. This happened last time we came here when I ordered a burger and curly fries and when I got regular fries and questioned it they said "sorry it only came through as regular fries" even though I paid extra for curly fries

Reply from Tenpin - Exeter
My boy absolutely loved his bowling party here in Exeter . The balloon modelling is a little bonus too .
Such an affordable party really good reasonable price ... Will be booking another party here

Reply from Tenpin - Exeter
A really nice evening at the newly refurbished 10 pin. Much better than it used to be 👍👍

Reply from Tenpin - Exeter
The staff were really helpful. I paid for a 2hr birthday party, which I think was meant to be 2 games, but the got through the games in 1hr so the staff added extra games on. Kids had a great time doing the laser tag as well.
Only downside was the food. It was a group of 12 year old and I felt the portions were a bit small and the adult portion of chips looked about the same as theirs. Was also disappointed that ice cream is the only dessert option as had one child that had a dairy allergy and there was no alternative so got them a slushie so they wouldn't fell left out so having some alternatives would be great.

Reply from Tenpin - Exeter

Reply from Tenpin - Exeter
Staff were very helpful, however it was very busy and there were no lanes free for our booked time. We ended up having to wait 30 mins for a free lane, they were apologetic.

Reply from Tenpin - Exeter
Waited 50 minutes for our drinks to come. multiple things weren’t in stock, which we changed. but still took longer to make? was a quiet night. approached staff multiple times and asked (after half hour). They were kinda stood there unbothered and said they’ll be there soon. Stayed for the activity’s but wouldn’t return for use of the bar any time soon. 0 staff motivation.

Reply from Tenpin - Exeter
Party of 11 ranging from 50 to 10 we have had the best time ever something for everyone to do and plenty more new experiences for our next visit place was clean and staff and manager were so friendly and helpful and went above and beyond to help us totally respectful and polite you couldn’t ask for anymore prices were good and really looking forward to coming back thank you for a great afternoon out.

Reply from Tenpin - Exeter
The new refurbishment looks great, the only negative when we attended was that the QR code to order food/drink didn't work at the lane which would have been great, rather than delaying the game. That said, the team were amazing and we were served fairly promptly.

Reply from Tenpin - Exeter
The recently reburbished area is clean and offers a great selection of activities for all age groups. The staff were polite and friendly

Reply from Tenpin - Exeter
Great fun, we went on Half Price Tuesday. It worked out to be such a fun, affordable night out for me and the family. We will be back

Reply from Tenpin - Exeter

Reply from Tenpin - Exeter

Reply from Tenpin - Exeter
We visited the soft play area which was lovely and thoroughly enjoyed by all 3 little ones..Prices very reasonable.Area spotlessly clean and staff were excellent,friendly and helpful..The seating area with food facility was a lovely touch and if I have one criticism it is that the food had been hanging around in kitchen and was barely warm which was fine for the little children,but not so good for the big ones! Already planning a return visit

Reply from Tenpin - Exeter
It was a wonderful day experience. Especially getting help from one of your workers Dan he was exceptional with his care and help when we needed it

Reply from Tenpin - Exeter
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